HMV are my go-to for all my DVD’s and Box-sets. The stock is massive and diverse, the staff are always knowledgeable, friendly and supportive; the postage and delivery are excellent and fast. Can’t... See more
Company replied
Location
Switch locationUnit 2b, Blackettbridge, Eldon Square Shopping Centre, NE1 7XJ Newcastle, GB
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See what reviewers are saying
The girl that served me was Beck's she was very pleasant and helpful it was very refreshing to see someone so friendly a credit to HMV
Company replied
I ordered 3 classic albums for my son's 17th birthday. Two came immediately, the 3rd - Beastie Boys I'll Communications arrived a day or so later with a hand written note saying 'Best band ever' and a... See more
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Not bought a CD from a shop for years! Are they even called CDs now? Anyway, a knowledgeable young guy guided me through the process of ordering an out of stock, ‘niche’ CD without making me feel patr... See more
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Company details
About hmv (UK) - Newcastle
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 2b, Blackettbridge, Eldon Square Shopping Centre, NE1 7XJ, Newcastle, United Kingdom
4.8
Excellent
611 reviews
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Reply from hmv (UK) - Newcastle
Hi Margaret
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Newcastle
Hi Ethang
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The girl that served me was Beck's she…
The girl that served me was Beck's she was very pleasant and helpful it was very refreshing to see someone so friendly a credit to HMV
June 22, 2026
Reply from hmv (UK) - Newcastle
Hi Dale,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff friendly and helpful
Staff friendly and helpful, order arrived within a few days.
June 26, 2026
Reply from hmv (UK) - Newcastle
Hello Moira
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy online ordering service
Easy online ordering service, kept upto date with collection information, and on visiting store, the staff handled my experience well.
June 28, 2026
Reply from hmv (UK) - Newcastle
Hi Mark
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Newcastle
Hi Nicky,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The CDs arrived promptly & punctually…
The CDs arrived promptly & punctually as arranged - though I should add that thus far I've been too busy to play them!
June 21, 2026
Reply from hmv (UK) - Newcastle
Hi Peter
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff member was very helpful and…
Staff member was very helpful and polite. He placed an order for my dvd as it was not in stock
June 23, 2026
Reply from hmv (UK) - Newcastle
Hi Maureen,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Newcastle
Hello Magaret,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Newcastle
Hi steven
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV are my go-to for all my DVD’s and…
HMV are my go-to for all my DVD’s and Box-sets. The stock is massive and diverse, the staff are always knowledgeable, friendly and supportive; the postage and delivery are excellent and fast.
Can’t miss
June 17, 2026
Reply from hmv (UK) - Newcastle
Hi Mrs
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Excellent services and the staff are…
Excellent services and the staff are very helpful.
June 19, 2026
Reply from hmv (UK) - Newcastle
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Newcastle
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
June 17, 2026
Reply from hmv (UK) - Newcastle
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Newcastle
Hi Caroline
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Everything happened just as promised
Everything happened just as promised, dvd ordered and collected as stated and staff were helpful and pleasant when serving me
June 2, 2026
Reply from hmv (UK) - Newcastle
Hi Keith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Newcastle
Hi Anthony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Not much to say just got really good…
Not much to say just got really good service as usual.
May 28, 2026
Reply from hmv (UK) - Newcastle
Hi Marcus
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Came spot on husband loves the cd tyvm
May 31, 2026
Reply from hmv (UK) - Newcastle
Hi denise
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff at HMV are always ready to…
The staff at HMV are always ready to help, they are very friendly and professional. If you need to order a dvd, they will do it for you. 100% great customer service.
May 25, 2026
Reply from hmv (UK) - Newcastle
Hi Jacqueline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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