First parcel only took 3 days to arrive. Which was good. Second parcel took 1 week to arrive, but upon phoning H.M.V, he tracked my Parcel for me to the local sorting/Post office. He was very Helpfu... See more
Company replied
Location
Switch location32- 34 Cornwall St, PL1 1LP Plymouth, GB
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See what reviewers are saying
Bought 12 vinyl records and had them delivered to store. Assistant was ok, then charged me for a plastic bag. Just felt that this should have been a given considering the amount of money spent. Will s... See more
Company replied
Everyone in Plymouth HMV are so lovely and helpful. They should all be given knighthoods & damehoods immediately, rather than awarding them to old actors, useless politicians and overpaid foot soccer... See more
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Ordered online to collect in store, thought music on the high street was dead, walked in to the Plymouth store and it was so busy, had the best vibe and felt like shopping for music was reborn! Such a... See more
Company replied
Company details
About hmv (UK) - Plymouth
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
32- 34 Cornwall St, PL1 1LP, Plymouth, United Kingdom
4.7
Excellent
370 reviews
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Reply from hmv (UK) - Plymouth
Hi STEVE
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great shop
Great shop, nice to physically browse music & movies, friendly & helpful staff, worth a visit
August 11, 2025
Reply from hmv (UK) - Plymouth
Hello Stuart
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Kept informed and my delivery arrived…
Kept informed and my delivery arrived as expected
August 8, 2025
Reply from hmv (UK) - Plymouth
Hi Julie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good and quick service when ordering
Good and quick service when ordering. Many thanks to Grace for helping me.
August 8, 2025
Reply from hmv (UK) - Plymouth
Hi MRS
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
A must
Staff are super friendly, approachable and very professional. The shop is well maintained and cleaned. There’s a massive variety of products, from DVD’s, bluray, pop figures, vinyls, t-shirts and more!!! It’s a different world!!! I absolutely love browsing around the shop!
August 9, 2025
Reply from hmv (UK) - Plymouth
Hi Fabriciano
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Plymouth
Hi louise
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Order arrived on time & I was notified…
Order arrived on time & I was notified via email when it was ready to be picked up.....
July 29, 2025
Reply from hmv (UK) - Plymouth
Hi Wayne
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I couldn't find dvd that i wanted.
I couldn't find dvd that i wanted, after staff checked for me was taken over to the till and it was ordered in for me to collect. Which i did a few days later. Very helpful, very quick.and very easy to do
July 27, 2025
Reply from hmv (UK) - Plymouth
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Funko pops
Very good service up dated me when parcel was put for delivery. Never had any problems with this site will order again
July 17, 2025
Reply from hmv (UK) - Plymouth
Hi,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Plymouth
Hi Garry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Plymouth
Hi Alan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service from the person in HMV…
Great service from the person in HMV Plymouth, friendly and efficient
June 21, 2025
Reply from hmv (UK) - Plymouth
Hi Julie,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Poor
Poor knowledge and poor service. Bought over £40 and in 1 item you had to send made me pay postage. POOR
June 20, 2025
Reply from hmv (UK) - Plymouth
Hi there. We're sorry to hear of your disappointment. Please be advised that for online orders placed that come to a value of under £20; there is a £2.99 shipping charge if these are sent out to your shipping address. Apologies for any inconvenience this may cause.
Reply from hmv (UK) - Plymouth
Hi Sharon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff.
Very helpful staff.
They searched for the vinyl I wanted and then kept me updated on my order.
All products delivered quickly
June 11, 2025
Reply from hmv (UK) - Plymouth
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Plymouth
Hi Michelle
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Parcel pick up review
Entered the shop, got a quick and friendly transaction for my parcel with no issues
June 9, 2025
Reply from hmv (UK) - Plymouth
Hi B
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very straightforward and helpful
May 30, 2025
Reply from hmv (UK) - Plymouth
Hi Keith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Plymouth
Hi Alyx
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Arrived very quickly
April 29, 2025
Reply from hmv (UK) - Plymouth
Hi Kyle
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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