HMW Southampton continues to stock both cd and vinyl. New music is always on the speakers. The staff are knowledgeable and keen to help wherever they can. I used to work for this long loved hight st... See more
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Location
Switch location176-178 High St, SO14 2BY Southampton, GB
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See what reviewers are saying
I had purchased 'Unforgotten' series 1 to 4, but neither I nor the assistant realised that the case did not contain any discs and was merely a display case. Fortunately I had kept the receipt and Harr... See more
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Bought my daughter the Rumi Funko Pop & had it delivered to my local store. Website was easy to use, received email updates & the staff were polite & helpful when we came in to collect it. Positive ex... See more
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I've been buying kpop albums(cds) from Hmv for a while now. Until recently it has been easy to find in store as well as new releases. My last 2 visits have been frustrating as it has moved within the... See more
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Company details
About hmv (UK) - Southampton
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
176-178 High St, SO14 2BY, Southampton, United Kingdom
4.8
Excellent
269 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Availability of stock was what I wanted
Availability of stock, and ease of ordering, delivered promptly with no,issues
May 23, 2026
Reply from hmv (UK) - Southampton
Hi Nigel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Southampton
Hello there,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Southampton
Hi Bernie,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Southampton
Hi Tim
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMW Southampton continues to be rad!
HMW Southampton continues to stock both cd and vinyl. New music is always on the speakers. The staff are knowledgeable and keen to help wherever they can.
I used to work for this long loved hight street asset and will pop in most weeks to grab new releases and order the lesser known artists. Keep it up xx
May 2, 2026
Reply from hmv (UK) - Southampton
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service at Southampton shop
We visited the Southampton shop on Saturday 2 May, we received excellent service from Harry who was so patient and kind in explaining different headsets for my son who has autism
May 2, 2026
Unprompted review
Reply from hmv (UK) - Southampton
Hi debbie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff in your Southampton…
Very helpful staff in your Southampton branch. Thank you.
April 15, 2026
Reply from hmv (UK) - Southampton
Hi Alison
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Southampton store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
I love the film 10 out 10
April 3, 2026
Reply from hmv (UK) - Southampton
Hi Luke,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Wanted to buy an album
Wanted to buy an album. Wasn't released so Mal ordered it for us and it was all ready when we needed it as a gift.
April 2, 2026
Reply from hmv (UK) - Southampton
Hi Jenton
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Follow up email to tell me the parcel…
Follow up email to tell me the parcel was ready. It was available quickly. Really chuffed with my purchase.
March 22, 2026
Reply from hmv (UK) - Southampton
Hi Happy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Brilliant
Very helpful shop with ordering the record I wanted that wasn't available in store.
March 23, 2026
Reply from hmv (UK) - Southampton
Hi Jacqueline
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Love Morrissey's new Album!
Considering what I was looking for was out of stock it didn't take long for it to be delivered to store, great service.
March 19, 2026
Reply from hmv (UK) - Southampton
Hello Sue
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The service and help was brilliant I…
The service and help was brilliant I did an in store order for click and collect and was able to pick it up easily and the staff were friendly and helpful would recommend to many
March 22, 2026
Reply from hmv (UK) - Southampton
Hi Jacob
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Southampton
Hi kenzie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I entering the store the atmosphere…
On entering the store the atmosphere felt amazing. Music playing at just the right level.[ Harry Styles ❤️]
The staff all seemed to know what there role was.
Mel served me. He was very helpful sorting my pre-order out. Thank you Mel for making me feel a valued customer
March 12, 2026
Reply from hmv (UK) - Southampton
Hello there,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Southampton
Hello there,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great Store
Purchased CD in advance for Michael Monroe in store signing. Great experience, staff friendly and helpful, even taking a photo for me.
February 24, 2026
Reply from hmv (UK) - Southampton
Hi Simon,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Southampton
Hello sarah
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Royal Mail Delays
I had purchased 'Unforgotten' series 1 to 4, but neither I nor the assistant realised that the case did not contain any discs and was merely a display case. Fortunately I had kept the receipt and Harry was very helpful in sorting out the paperwork of the refund and ordering the replacement. I revisited after 6 days, but it had not arrived and was told to wait for e-mails advising of despatch and receipt at the shop. I did, somewhat later, receive a notice of despatch, but waited vainly for the notice that it had been received at the shop. I eventually revisited again and obtained the set. I had assumed that the item would be part of a periodic re-stocking from a distribution centre and was surprised it had been sent via 'Royal Mail', hence the delay!
February 15, 2026
Reply from hmv (UK) - Southampton
Hi William,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay.
Customer service
Member if staff taking order was very helpful. I was kept updated via email. Easy to collect from the shop.
February 3, 2026
Reply from hmv (UK) - Southampton
Hi Carol
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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