Pre-release vinyl order. Online ordering process easy to follow. Kept up to date online with the order status. Informed when in store and given a good time frame to collect it. Convenient for me as bu... See more
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Location
Switch locationUnit 29 / 30 Thistle Centre, FK8 2EE Stirling, GB
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See what reviewers are saying
Excellent, friendly personal attention and assistance in HMV's Stirling store. I was after a new stylus for my record player - not in stock but Shirley ordered it. That was Saturday afternoon - receiv... See more
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I cannot thank Dave at the Stirling branch of hmv enough. We bought a JAM turntable as joint present for my wife and I to rekindle our love of vinyls again. The Pink Floyd album and The smiths album w... See more
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The assistant was very, very helpful and couldn't do enough for me. Helped me where to look online for a specific album because HMV didn't stock it. Also got a DVD from the shelves even although I had... See more
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Company details
About hmv (UK) - Stirling
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 29 / 30 Thistle Centre, FK8 2EE, Stirling, United Kingdom
4.7
Excellent
165 reviews
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Went to hmv Stirling to pick up an…
Went to hmv Stirling to pick up an order but when I got home there was an item missing when I was informed it was in store!! When I called customer services, they said it was definitely at the store when I was there a week ago!!!
No, ohhh let us get it delivered for you for the inconvenience or let’s give you a wee good gesture voucher.
No!!! It was more like ha ha!! Sorry about that but Off you pop to Stirling again for another 24mile round trip!!! At no expense to yourselves when it was your error!! Got a ridiculous amount of apologies but to be honest a sorry with no effort made doesn’t quite cut it!! It’s a very Poor show hmv!!
Especially in an age where physical media is fragile you’d think you’d want to retain good customers and resolve mistakes!!!
Well I collected my order but that will be the last time. Nobody likes being messed around!!
June 30, 2026
Reply from hmv (UK) - Stirling
Thanks for your review.
We are sorry to hear about this Click & Collect issue and that you were not aware prior to collection that your items had been split into multiple parcels and that this was not made clear upon collection. Please be assured that we have raised this with the relevant department for further investigation.
We pride ourselves on the service we offer and rely heavily on customer feedback to help us improve. Thank you for taking the time to share your thoughts and suggestions with us.
Excellent Staff service.
June 25, 2026
Reply from hmv (UK) - Stirling
Hi Andrew,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Stirling
Hi Linda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Personalised service at hmv Stirling
Personalised service at hmv Stirling , all the staff are absolutely brilliant. Fantastic selection of music . Always a joy visiting the shop , there probably every 2 weeks.
May 25, 2026
Reply from hmv (UK) - Stirling
Hi MaryWilkie
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Stirling store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Always love HMV
Always love HMV. And I always know that if I can't get something in store then I can easily get it delivered to the store where I can pick it up. A good selection of Funko Pops is always a bonus!
March 14, 2026
Reply from hmv (UK) - Stirling
Hi Ayanna,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Stirling
Hi Michael
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always helpful and friendly as if they…
Always helpful and friendly as if they were glad to see you.
April 30, 2026
Reply from hmv (UK) - Stirling
Hi Tony,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Stirling
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Supporting a high street store
A happy and helpful staff member helped me by checking the product and ordering it to be delivered to me. This was easy and stress free. I felt pleased to support a high street store rather than using Amazon.
February 26, 2026
Reply from hmv (UK) - Stirling
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Highly recommended…
The ordering was easy through the website. The click and collect order arrived promptly 2 days later and the person who served me was incredibly friendly and complimented my musical taste. Overall a great experience and I would definitely recommend HMV click and collect service!
April 2, 2026
Reply from hmv (UK) - Stirling
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Stirling
Hi Amelia
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service.
Excellent service. Speedy delivery to store. Friendly and helpful staff.
March 31, 2026
Reply from hmv (UK) - Stirling
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always a great experience in my local…
Always a great experience in my local Stirling store. Staff are helpful, friendly, easy going and polite and if I can't find what I'm looking for they'll order it in.
March 14, 2026
Unprompted review
Reply from hmv (UK) - Stirling
Hi Faye
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy Ordering & Good service
Helpful staff , prompt and reliable delivery. No hassle pick up from shop.
Excellent service.
March 6, 2026
Reply from hmv (UK) - Stirling
Hi Joan,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Stirling
Hello there,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good stuff
First time using click & collect - no problems. Easy to order, easy to pick up. (I only used it because a CD was cheaper on the website than the store, which is odd). Staff in Stirling are always helpful and friendly, which encourages me to keep going back.
February 23, 2026
Reply from hmv (UK) - Stirling
Hi Dave
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Stirling
Hi Millie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Stirling
Hi there,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff at Sterling are 10 out of 10
The staff are 10 out of 10. They are very helpful very kind and patient. Take the time that it needs to inquire about orders and deliveries. I couldn't be more happy with the experience at this location.
February 6, 2026
Reply from hmv (UK) - Stirling
Hi Cameron
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Stirling
Hi Frank
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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