Cheaper than the major online retailer, fast delivery to nearest branch; able to collect myself so no concerns regarding delivery to wrong address: staff at Taunton branch always helpful and friendly.... See more
Company replied
Location
Switch locationPart Unit 13/14, Orchard Shopping Centre, TA1 3TP Taunton, GB
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See what reviewers are saying
The CD order I placed was dealt with efficiently on the Friday even receiving this order the following Monday to home safely well within the 2 -5 days I was told that was the expected order time i... See more
Company replied
Took 7 days for items to be delivered to. Y local store. 5 working days is what your website says took 6days from receiving the email informing me that the cds had been dispatched. Poor show.
Company replied
There was a bit of a delay receiving the order placed online due to it being split into two. I arranged for the items to be delivered to the Taunton store where the staff were helpful and friendly... See more
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Company details
About hmv (UK) - Taunton
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Part Unit 13/14, Orchard Shopping Centre, TA1 3TP, Taunton, United Kingdom
4.9
Excellent
161 reviews
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Cheaper than the major online retailer
Cheaper than the major online retailer, fast delivery to nearest branch; able to collect myself so no concerns regarding delivery to wrong address: staff at Taunton branch always helpful and friendly. What's not to like?
May 19, 2026
Reply from hmv (UK) - Taunton
Hi!
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Taunton
Hello Christine
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Taunton
Hi Ruth
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The CD order I placed was dealt with…promptly
The CD order I placed was dealt with efficiently
on the Friday even receiving this order the following
Monday to home safely well within the 2 -5 days I was
told that was the expected order time in receiving
to home address.
May 2, 2026
Reply from hmv (UK) - Taunton
Hi Jeff
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I saw Daisy that day
I saw Daisy that day - delightful. Honestly though, ALL your staff at this branch are lovely.
April 22, 2026
Reply from hmv (UK) - Taunton
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order via click and collect
Easy to order via click and collect. Friendly helpful staff in store
April 23, 2026
Reply from hmv (UK) - Taunton
Hello Customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Click and Collect cd
Ordered the cd, got an alert when it was ready to collect, went along and collected. All good
April 17, 2026
Reply from hmv (UK) - Taunton
Hi Trevor
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Value for money
Value for money. Arrived on time. No issues. Would recommend. I like going to the shop, but it's also good to go online.
April 16, 2026
Reply from hmv (UK) - Taunton
Hi Sharon,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The CD was priced competitively
The CD was priced competitively, it was delivered quickly and it was also good to visit my local branch to pick it up. Communication with Head Office was consistently good throughout,
February 24, 2026
Reply from hmv (UK) - Taunton
Hi Ivor
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff listened to our requirements and…
Staff listened to our requirements and acted promptly.
February 16, 2026
Reply from hmv (UK) - Taunton
Hello Jennifer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Brilliant guest service
Brilliant guest service, knew exactly where to go to find my order. The package was secure, and the vinyl was in perfect condition.
February 7, 2026
Reply from hmv (UK) - Taunton
Hi customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Taunton
Hello Andrew,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Taunton
Hi Kenton,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service and experience on…
Excellent service and experience on every visit
January 22, 2026
Reply from hmv (UK) - Taunton
Hi there,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good value…
I was able to get some cds at really good prices. I was really looking for anything in particular, just browsing but came away with some great finds.
January 22, 2026
Reply from hmv (UK) - Taunton
Hello Christopher,
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
How easy the experience was to order my…
How easy the experience was to order my dvd and a prompt delivery.
Emails to keep me updated.
January 18, 2026
Reply from hmv (UK) - Taunton
Hi darren
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Taunton
Hi ROBERT
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Taunton
Hi Charles
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They where very help in both the ways I…
They where very help in both the ways I needed help and showing me things
December 12, 2025
Reply from hmv (UK) - Taunton
Hello Ms
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Brilliant shop in Taunton
Brilliant shop in Taunton. Member of staff who attended to us was excellent: friendly, interested, polite and knowledgeable. An enjoyable visit as always.
Thank you.
Jean and Paul Abbott.
November 25, 2025
Reply from hmv (UK) - Taunton
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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