Unfortunately the dvd we wanted was out of stock but the sales person said it could be ordered and collected within 3 days. We were given the option of buying the cheaper version. Perfect as we didn't... See more
Company replied
110 The Chimes Shopping Centre, High St, UB8 1GA Uxbridge, GB
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Unfortunately the dvd we wanted was out of stock but the sales person said it could be ordered and collected within 3 days. We were given the option of buying the cheaper version. Perfect as we didn't... See more
Company replied
The staff in the Uxbridge are so helpful & knowledgeable, its a pleasure to shop in there the two James who work there are excellent. They are all an asset to HMV.
Company replied
I had a faulty turntable (ordered on line) to return and, just to be sure the replacement one didn't have the same issue I asked if there was any chance it could be tested in store (the Uxbridge store... See more
Company replied
Used click and collect for the new BTS Arirang album. The process was straightforward and the album was ready for collection within the expected timeframe. Staff were helpful when I arrived, and the... See more
Company replied
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

110 The Chimes Shopping Centre, High St, UB8 1GA, Uxbridge, United Kingdom
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Easy to navigate/quick delivery/ excellent record with no crackles

Reply from hmv (UK) - Uxbridge
The staff in the Uxbridge are so helpful & knowledgeable, its a pleasure to shop in there the two James who work there are excellent. They are all an asset to HMV.

Reply from hmv (UK) - Uxbridge
Very good service could not find vinyl album I wanted so person in store got it ordered and sent to my house. Came a few days later excellent service

Reply from hmv (UK) - Uxbridge

Reply from hmv (UK) - Uxbridge
CD ordered arrived on time and well packaged. Cheerfully, chatty shop assistant.

Reply from hmv (UK) - Uxbridge
I've had a few orders sent to this shop for collection, and it's always been quick. The staff have been very friendly and professional.

Reply from hmv (UK) - Uxbridge
HI wen i got there i went to order my records with a member of staff was very help full to me anthony

Reply from hmv (UK) - Uxbridge
Great friendly service, very knowledgeable staff and I always love shopping at HMV Uxbridge!

Reply from hmv (UK) - Uxbridge

Reply from hmv (UK) - Uxbridge
delivery was smooth and item arrived quickly, was packaged securely and matched description, overall positive experience.

Reply from hmv (UK) - Uxbridge
I went to collect an item I had pre ordered, the service was swift and staff polite.

Reply from hmv (UK) - Uxbridge
Easy to use kept informed for when store collection would be ready. Highly reccommend. Have used again.

Reply from hmv (UK) - Uxbridge
Very Good Service From Your HMV Uxbridge Branch. I ordered a Status Quo Live at Hammersmith 1979 Double CD about a month ago wich was being released on 24th April . They informed me 2 days beforhand that it was despatched and again when it arrived and i picked it up on that day of Release. Excellent Service. I use HMV at Uxbridge a lot and they are Great in there and i reccomend them to my Music Buddies . 🎸👍

Reply from hmv (UK) - Uxbridge

Reply from hmv (UK) - Uxbridge
Used click and collect for the new BTS Arirang album. The process was straightforward and the album was ready for collection within the expected timeframe. Staff were helpful when I arrived, and the CD was in great condition. A solid, dependable service for grabbing new K-pop releases without the shipping wait. Would use it again.

Reply from hmv (UK) - Uxbridge

Reply from hmv (UK) - Uxbridge
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