hmv (UK) - Uxbridge Reviews 

151
TrustScore 4.5 out of 5

4.7

110 The Chimes Shopping Centre, High St, UB8 1GA Uxbridge, GB


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Rated 5 out of 5 stars

Unfortunately the dvd we wanted was out of stock but the sales person said it could be ordered and collected within 3 days. We were given the option of buying the cheaper version. Perfect as we didn't... See more

Company replied

Rated 5 out of 5 stars

The staff in the Uxbridge are so helpful & knowledgeable, its a pleasure to shop in there the two James who work there are excellent. They are all an asset to HMV.

Company replied

Rated 5 out of 5 stars

I had a faulty turntable (ordered on line) to return and, just to be sure the replacement one didn't have the same issue I asked if there was any chance it could be tested in store (the Uxbridge store... See more

Company replied

Rated 4 out of 5 stars

Used click and collect for the new BTS Arirang album. The process was straightforward and the album was ready for collection within the expected timeframe. Staff were helpful when I arrived, and the... See more

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Uxbridge

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

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Contact info

  • 110 The Chimes Shopping Centre, High St, UB8 1GA, Uxbridge, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

151 reviews

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4.7

All reviews

(151)

29,874 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to navigate/quick delivery/…

Easy to navigate/quick delivery/ excellent record with no crackles

August 26, 2026
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Derek

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks :-)

Rated 5 out of 5 stars

HMV is goated

August 24, 2026
Unprompted review
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Hamza

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Great

Easy pick up

August 17, 2026
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi NicoleWarren

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

The staff in the Uxbridge are so…

The staff in the Uxbridge are so helpful & knowledgeable, its a pleasure to shop in there the two James who work there are excellent. They are all an asset to HMV.

August 6, 2026
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Ruth

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!

Our colleagues work hard to offer our customers the best shopping experience in our stores, and they’ll be delighted to read your kind comments!

Thanks so much, and we hope to see you again soon :-)

Rated 5 out of 5 stars

Very good service could not find vinyl…

Very good service could not find vinyl album I wanted so person in store got it ordered and sent to my house. Came a few days later excellent service

August 8, 2026
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Paula

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 4 out of 5 stars

great blu ray selection.

nicely set out store and helpfull staff.

July 22, 2026
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hello Alan

Thanks for taking the time to leave us a 4 star review!

We hope to earn that last star from you soon ;-)

Rated 5 out of 5 stars

Collected CD ordered online.

CD ordered arrived on time and well packaged. Cheerfully, chatty shop assistant.

July 17, 2026
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi there, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Helpful staff

Helpful staff .

Delivery came on time

July 18, 2026
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi SUDHIR

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Good service all round.

I've had a few orders sent to this shop for collection, and it's always been quick. The staff have been very friendly and professional.

June 19, 2026
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Christopher

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 4 out of 5 stars

When i got home my cd case was broken inside

HI wen i got there i went to order my records with a member of staff was very help full to me anthony

June 9, 2026
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Anthony

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Rated 5 out of 5 stars

Great friendly service

Great friendly service, very knowledgeable staff and I always love shopping at HMV Uxbridge!

June 3, 2026
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Steve

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff. Great selection. And tons of lovely LPs

May 30, 2026
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Steve

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Positive

delivery was smooth and item arrived quickly, was packaged securely and matched description, overall positive experience.

May 10, 2026
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Luna, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

I went to collect an item I had pre…

I went to collect an item I had pre ordered, the service was swift and staff polite.

May 11, 2026
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Patrick

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Easy to use kept informed for when…

Easy to use kept informed for when store collection would be ready. Highly reccommend. Have used again.

April 28, 2026
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Mel

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

MY HMV PURCHASE

Very Good Service From Your HMV Uxbridge Branch. I ordered a Status Quo Live at Hammersmith 1979 Double CD about a month ago wich was being released on 24th April . They informed me 2 days beforhand that it was despatched and again when it arrived and i picked it up on that day of Release. Excellent Service. I use HMV at Uxbridge a lot and they are Great in there and i reccomend them to my Music Buddies . 🎸👍

April 29, 2026
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi there, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

james great worker

James helped me out and got me a t shirt i wanted

April 3, 2026
Unprompted review
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Vintage

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 4 out of 5 stars

Used click and collect for the new BTS…

Used click and collect for the new BTS Arirang album. The process was straightforward and the album was ready for collection within the expected timeframe. Staff were helpful when I arrived, and the CD was in great condition. A solid, dependable service for grabbing new K-pop releases without the shipping wait. Would use it again.

March 21, 2026
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Rebeca

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Rated 5 out of 5 stars

Amazing and easy to use and quick…

Amazing and easy to use and quick delivery

April 1, 2026
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi katy

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Great service

Great service; thanks guys

March 30, 2026
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi there, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

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