Brilliant service my cd was out of stock I was kept informed regularly and then it was posted as soon as it came back in stock
Company replied
Location
Switch locationUnits 38 - 40, The Brooks, SO23 8QY Winchester, GB
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See what reviewers are saying
Great .. staff in Winchester HMV were very helpful & bent over backwards so I could receive bluray at my home city of Nottingham … it arrived just 2 days later
Company replied
Unfortunately I was not sent a ready to collect message until I had written to customer service and asked is my order ready. A day after customer service advised it was ready I had an email telling me... See more
Company replied
It's good that I can wait a few days before collecting my purchase. Not always possible with certain other suppliers! Winchester shop is well stocked and the staff are very helpful. I also purchased t... See more
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Company details
About hmv (UK) - Winchester
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Units 38 - 40, The Brooks, SO23 8QY, Winchester, United Kingdom
4.8
Excellent
160 reviews
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It was great.
October 28, 2023
Reply from hmv (UK) - Winchester
Hi Vic
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great staff
Attention to detail ,good guidance , real professional & thoughtful staff !
October 26, 2023
Reply from hmv (UK) - Winchester
Hi James
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service and help from the staff in your Winchester branch.
My son is the one who does all the ordering from you I just pay for most of what he orders
October 15, 2023
Reply from hmv (UK) - Winchester
Hi Margaret
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Winchester
Hi Ingrid
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Simply fantastic customer service from…
Simply fantastic customer service from the store manager and team once again.
October 22, 2023
Reply from hmv (UK) - Winchester
Hi Dr
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff was very helpful and went…
The staff was very helpful and went above and beyond for me receiving my purchase, the new staff member that was helping me was fantastic!
October 19, 2023
Reply from hmv (UK) - Winchester
Hi naomi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Visited HMV Winchester
Visited HMV Winchester, the assistant couldn’t have been more helpful, and ordered a CD for me which came 2 days later with only £2 postage.Overall very satisfied.
October 16, 2023
Reply from hmv (UK) - Winchester
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Winchester
Hi Diana
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Winchester
Hi Lewis
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Efficient online ordering and prompt delivery service.
The online ordering system is easy to use and the delivery to the local HMV shop was very prompt and was notified to me via e-mail. The CD purchased was already in stock and was very reasonable priced.
September 24, 2023
Reply from hmv (UK) - Winchester
Hi Charlie
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
People who worked there are really nice…
People who worked there are really nice 5 stars amazing people :)
September 20, 2023
Reply from hmv (UK) - Winchester
Hi Alan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Welcoming staff
Welcoming staff. No request is too much. They always greet customers with a smile. They are wonderful.
September 11, 2023
Reply from hmv (UK) - Winchester
Hi Siripen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Member of staff was extremely helpful…
Member of staff was extremely helpful with advice.
August 21, 2023
Reply from hmv (UK) - Winchester
Hi Heather
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Winchester
Hello Richard
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Winchester
Hi Aarakis
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff were friendly and helpful
The staff were friendly and helpful. Although they are busy they make sure you don't have to wait to be served.
August 17, 2023
Reply from hmv (UK) - Winchester
Hi jackie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Winchester
Hi Andy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service. Great product.
The server in the store was amazingly friendly and helpful - she investigated our product request and found it for us and sorted out delivery. It arrived shortly afterwards to our home address as promised. Brilliant.
July 1, 2023
Reply from hmv (UK) - Winchester
Hi Emma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The lady in the Southampton store…
The lady in the Southampton store sorted out my order to be delivered at the Winchester store. She was extremely helpful. Thereafter, you get me well informed about the progress of the order via emails. When I arrived at the Winchester store it was ready and waiting for me. Again a very polite and helpful lady there. Everything was so smooth. Thank you.
June 26, 2023
Reply from hmv (UK) - Winchester
Hello VW
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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