Purchased some things from the website for collection from my local store, order was despatched very quickly arrived as store within 2 days and collection was easy! (Quick shout out to the staff in th... See more
Location
Switch location8 The Gallery, Mander Square, WV1 3NJ Wolverhampton, GB
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See what reviewers are saying
The staff are knowledgeable, and take interest in your purchases. Music is about community for me and when staff talk about the music you buy and show interest in shows you are seeing, then it becomes... See more
Company replied
I moved address. Ordered. And my dvds sent to old address. Although I did not get them in time for my birthday. I thought I'd not only lose the 3 dvds but also the money. Delighted it all... See more
Company replied
Staff are always pleasant and helpful when I’m in the store. Whether it’s something they sell instore or if they have to order it for me,they can’t be more helpful. The Wolverhampton store has a great... See more
Company replied
Company details
About hmv (UK) - Wolverhampton
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
8 The Gallery, Mander Square, WV1 3NJ, Wolverhampton, United Kingdom
4.7
Excellent
294 reviews
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Over a week after I ordered the CD and…
Over a week after I ordered the CD and told it was on its way it has not arrived !
Looks like it will have to be reordered . Awful service !
May 4, 2026
Reply from hmv (UK) - Wolverhampton
Hi Keith
Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order, apologies for any disappointment caused. We can see the item is now ready to collect in store.
First class service ordered what I…
First class service ordered what I wanted. Delivery came two days later
April 28, 2026
Reply from hmv (UK) - Wolverhampton
Hi Betty,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Was easy to find & order what I was…
Was easy to find & order what I was looking for. Was delivered really quickly. Very impressed.
April 20, 2026
Reply from hmv (UK) - Wolverhampton
Hi Jackie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff helpful
Staff helpful, polite, quick service if items are not instore staff will order them for you and get them delivered to your door step. Fantastic all round.
JH.
WOLVERHAMPTON.
April 15, 2026
Reply from hmv (UK) - Wolverhampton
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Keeping us in touch
Delay with delivery but kept us informed
Unusual to say the least
Thank you.
April 14, 2026
Reply from hmv (UK) - Wolverhampton
Hi Brian,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
They took my order and email
They took my order and email, I got notifications regarding order being despatched then ready for collection, good service and staff really knowledgeable and friendly
April 11, 2026
Reply from hmv (UK) - Wolverhampton
Hello Robert,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
No problems with HMV
No problems with HMV , easy ordering , kept informed and collected from my local store in Wolverhampton , where the service is excellent
April 7, 2026
Reply from hmv (UK) - Wolverhampton
Hi Lynn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
Great service. Made even better by being a lot cheaper than the Queen Website.
March 31, 2026
Reply from hmv (UK) - Wolverhampton
Hi Richard
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Found exactly what I wanted on the…
Found exactly what I wanted on the website. Easy to order and delivery was fast. Order came properly packaged. No damage at all.
Will definately be ordering again.
April 2, 2026
Reply from hmv (UK) - Wolverhampton
Hi Michelle
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great experience
Personnel were supportive and helpful, they were kind and eager to help in our queries, I totally recommend this place!
March 30, 2026
Reply from hmv (UK) - Wolverhampton
Hello Esteban
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Wolverhampton
Hello, thank you for leaving us a review.
We are sorry to hear that your order did not reach you in time for its intended release date. Please be advised that although we do dispatch our pre-orders with the aim of a release date delivery, we are regrettably unable to guarantee this. It is, however, unusual that an order is not received by the release date and for this, we offer our apologies.
Friendly staff
Friendly staff. Kept upto date with order via email. Nothing is too much trouble for them.
March 12, 2026
Reply from hmv (UK) - Wolverhampton
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Wolverhampton
Hello Maxine
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Cd came super quick and what I asked for
March 7, 2026
Reply from hmv (UK) - Wolverhampton
Hello Carole,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
A very smooth transaction from start to…
A very smooth transaction from start to finish. HMV are a great example of how the click and collect procedure works and HMV excells at it they are second to none.
March 4, 2026
Reply from hmv (UK) - Wolverhampton
Hi Peter,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good knowledge of products and…
Good knowledge of products and informative of delivery time date etc.
February 19, 2026
Reply from hmv (UK) - Wolverhampton
Hi Susan,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good shop and friendly staff all…
Very good shop and friendly staff all ways helpful good wen buy online too
March 4, 2026
Reply from hmv (UK) - Wolverhampton
Hi Luke
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Big thank you for my item came very…
Big thank you for my item came very fast and delivered you cannot go wrong with hmv either online or instore you will not be disappointed either online or instore 2 thumbs up 👍👍
February 19, 2026
Reply from hmv (UK) - Wolverhampton
Hi Harry,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quality
Good location
Plenty of quality products
Resable prices
Very pleasant and helpful staff.
Definitely keep using this shop
January 30, 2026
Reply from hmv (UK) - Wolverhampton
Hi Barry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It's always nice to visit the well run…
It's always nice to visit the well run Wolverhampton store as the staff are friendly and helpful.
January 29, 2026
Unprompted review
Reply from hmv (UK) - Wolverhampton
Hi Neil,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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