Purchased some things from the website for collection from my local store, order was despatched very quickly arrived as store within 2 days and collection was easy! (Quick shout out to the staff in th... See more
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Location
Switch location8 The Gallery, Mander Square, WV1 3NJ Wolverhampton, GB
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The store assistant checked if the dvd I wanted was in stock and then ordered it for me. He was very efficient and helpful and explained how I would be notified when the item had been delivered to the... See more
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The staff are knowledgeable, and take interest in your purchases. Music is about community for me and when staff talk about the music you buy and show interest in shows you are seeing, then it becomes... See more
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I moved address. Ordered. And my dvds sent to old address. Although I did not get them in time for my birthday. I thought I'd not only lose the 3 dvds but also the money. Delighted it all... See more
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Company details
About hmv (UK) - Wolverhampton
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
8 The Gallery, Mander Square, WV1 3NJ, Wolverhampton, United Kingdom
4.7
Excellent
296 reviews
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The Wolverhampton hmv staff are always…
The Wolverhampton hmv staff are always friendly and nice and very helpful to me always help with new releases on dvd and cd with me that's why given them 5 stars 🌟
March 28, 2024
Reply from hmv (UK) - Wolverhampton
Hi Sharon
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff are always fantastic
Staff are always fantastic! I enjoy shopping there every week!
March 20, 2024
Reply from hmv (UK) - Wolverhampton
Hi ANDREW
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
In store ordering
Easy to order in store, the customer service is always great nothing is to much trouble.
March 9, 2024
Reply from hmv (UK) - Wolverhampton
Hi Colin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Happy shopper.
I was very pleased with the service by (Darren) in the (Wolverhampton) HMV store when he ordered some cds for me. He was very polite and helpful and when I received an email 5 days later saying they had arrived I collected them and was served by (Darren) again. Excellent and polite service. Would go there again.
March 5, 2024
Reply from hmv (UK) - Wolverhampton
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I got what I wanted when expected kept…
I got what I wanted when expected kept informed on delivery well packaged
March 4, 2024
Reply from hmv (UK) - Wolverhampton
Hi margaret
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
It's a bluray title I've been searching…
It's a bluray title I've been searching for for years and you have helped me thank you
February 28, 2024
Reply from hmv (UK) - Wolverhampton
Hi Marcus
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The item arrived quickly as advertised…
The item arrived quickly as advertised and well packaged. And copetiveley priced. I would recommend this seller.
February 7, 2024
Reply from hmv (UK) - Wolverhampton
Hi Keith
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great website and value!
Great website, good value, had hard to get products, loved being able to click and collect.
February 5, 2024
Very prompt service
Very prompt service. They hadn't got what I wanted in stock but we're happy to order it for me. Pleasant & helpful member of staff.
January 22, 2024
Reply from hmv (UK) - Wolverhampton
Hello Karen
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
The movie I preordered came really…
The movie I preordered came really quickly and the customer service were extremely helpful
January 8, 2024
Reply from hmv (UK) - Wolverhampton
Hi Rachel,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I ordered 3 Jujutsu Kaisen funkos from…
I ordered 3 Jujutsu Kaisen funkos from your online store, I got refunded for Panda because he was damaged in the warehouse, when I went to collect the person who served me was very friendly and checked to see if you had that funko in store, unfortunately you didn't. When I opened the boxes with my funkos in Nobara Kugisaki had a little damage to the box, I ended up sellotaping the little tear on the funko so it wasnt as noticeable. Mahito came in perfect condition.
January 2, 2024
Reply from hmv (UK) - Wolverhampton
Hi Kirsty
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
Have a great day!
Bad service from u all still waiting…
Bad service from u all still waiting for a refund from before Christmas
December 21, 2023
Reply from hmv (UK) - Wolverhampton
Hi Belinda
Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your refund, apologies for any inconvenience caused. This has now been processed, please contact us at website.service@hmv.co.uk should you need further assistance.
Kind regards
Reply from hmv (UK) - Wolverhampton
Hi Ellie
Thank you for taking the time to leave us a review. We are sorry to hear you did not receive notifications apologies for any inconvenience caused. We can see your order has now been delivered.
Kind regards.
Very pleased with my order
Very pleased with my order, came on time delivery was very good
December 23, 2023
Reply from hmv (UK) - Wolverhampton
Hi Christopher
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good service
Website was easy to navigate. Delivery was within timescale but I didn’t think it would take that long. Staff were friendly when I collected the item .
December 21, 2023
Reply from hmv (UK) - Wolverhampton
Hi David
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
I ordered a CD in store
I ordered a CD in store. The man I saw was very helpful and informative. I was notified by email when the CD was ready to collect from the store which was when I'd been told to expect it. A very positive experience
December 15, 2023
Reply from hmv (UK) - Wolverhampton
Hi Carole
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Stones CD
Stones CD
Very polite staff always helpful can't do enough
would give more star's if could
December 15, 2023
Reply from hmv (UK) - Wolverhampton
Thank you Dave, 5 stars is more than ok with us and hope you enjoy your CD!
Very helpful Staff.
December 20, 2023
Reply from hmv (UK) - Wolverhampton
Hi Sharon
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Very efficient
December 19, 2023
Reply from hmv (UK) - Wolverhampton
Thank you Sonia and merry christmas!
Very quick service
December 18, 2023
Reply from hmv (UK) - Wolverhampton
Hi Mr Duncan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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