While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Worst first and last experience. No responsibility from hobbyhall when product is defective. No customer care in ready just wasting time of others. Only buy from them if they are the last place on ear... See more

Rated 1 out of 5 stars

I ordered an original manufacturer's ink for my printer but I received a counterfeit product. I think this can be considered a scam.

Rated 4 out of 5 stars

They keep delaying the order. Its third time, the delivery dates are changed. How irresponsible!! Update: parcel is received after about a month. Its good product and price is good too. So changed 0... See more

Rated 1 out of 5 stars

Bought the chairs,there were damaged ones,they asked for pics,they got the pics,and basiacly they said "yeah we cannot do anything about that",and really rudely if i may add.. And from the looks of o... See more

Company replied

Company details

  1. Events & Entertainment

Written by the company

Hobby Hallin asiakaspalvelu palvelee sinua tuotteisiin ja tilaamiseen liittyvissä asioissa: puh. 09 8566 8000 (ma-su 8-20) asiakaspalvelu@hobbyhall.fi https://hobbyhall.fi/fi/t/asiakaspalvelu


Contact info

1.9

Poor

TrustScore 2 out of 5

972 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 20% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst first and last experience

Worst first and last experience. No responsibility from hobbyhall when product is defective. No customer care in ready just wasting time of others. Only buy from them if they are the last place on earth to buy.

April 15, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

SCAM: Counterfeit products

I ordered an original manufacturer's ink for my printer but I received a counterfeit product. I think this can be considered a scam.

April 14, 2026
Unprompted review
Rated 4 out of 5 stars

They keep delaying the order.

They keep delaying the order. Its third time, the delivery dates are changed. How irresponsible!!
Update: parcel is received after about a month. Its good product and price is good too. So changed 0 to 4 stars.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

ordered for a phone the delivery came…

ordered for a phone the delivery came perfectly early, received what i expected and the fact that i got the good even before paying for it ❤️

March 3, 2026
Unprompted review
Hobby Hall logo

Reply from Hobby Hall

Thank you for the feedback!

Advertisement
Rated 5 out of 5 stars

Everything about my purchase went great 🙂

Everything about my purchase went great - from ordering to delivery. 🙂 Especially the fast delivery time, nothing to complain about with this purchase.

January 14, 2026
Unprompted review
Hobby Hall logo

Reply from Hobby Hall

Thank you for the feedback, it’s great to hear that you received the product quickly and smoothly!

Rated 5 out of 5 stars

Order for a baby stroller and a cot

Ordered a baby stroller and a cot. We received the order before the estimated date. We asked for a home delivery and they contacted us before delivering and the day of the delivery to inform that they are reaching. Not like the other services but hobbyhall did the job as we expected and what we paid for. The delivery was fine and the products were in very good condition due to good packaging. Therefore we are satisfied with the service

December 5, 2025
Unprompted review
Hobby Hall logo

Reply from Hobby Hall

Thank you for the feedback, great to hear that you received the product quickly and smoothly!

Advertisement
Rated 5 out of 5 stars

Delivery was fast

Delivery was fast. Item is excellent. Made in Poland.

December 1, 2025
Unprompted review
Hobby Hall logo

Reply from Hobby Hall

Thank you for the feedback!

Rated 5 out of 5 stars

Fast service and affordable prices

Got exactly what I ordered and for a good price too.
Parcel arrived in 3 days as promised.

December 3, 2025
Unprompted review
Hobby Hall logo

Reply from Hobby Hall

We're so happy to hear that you're pleased with your purchase😊. Thank you for the feedback!

Rated 5 out of 5 stars

Quick and easy

Ordering was easy, product came quickly and it was exactly what I had expected. Even the price was ok. So I have nothing to complain.

October 8, 2025
Unprompted review
Hobby Hall logo

Reply from Hobby Hall

Hi,

thank you so much for your kind feedback. We're happy to hear you're pleased with your purchase!

Wishing you a wonderful week!
Hobby Hall

Advertisement
Rated 1 out of 5 stars

Wish I had never ordered from them

I have previously placed a review giving them a 1 as my product had not arrived . Since then I have emailed them several times as well as filled in a customer complaint in their website. I have heard nothing. You start to wonder if they actually exist so now I will use Klarna to try and get my money back. If only I had read the reviews before I ordered.

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

HEX-V2

Ordering and payment was easy. Fast delivery too. Product was liked scribed.

June 10, 2025
Unprompted review
Hobby Hall logo

Reply from Hobby Hall

Thank you for the feedback!

Advertisement
Rated 1 out of 5 stars

I got so excited because i got to buy…

I got so excited because i got to buy things for installment basid.But now i regret doing it because i al lost paying my bills for a year now but the remaining balance stays the same and it gets more bigger and bigger.I was so disgusted that i trully pays on time but my balance stays the same.will never order from here again.

April 21, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look