The website was simple and easy to navigate. The package shipped quickly with the tracking number. The Maileg Rhino was beautifully packaged and arrived in excellent condition. Overall great service,... See more
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Cards -Great Free sample of Gorse - Great. Trying to speak to someone about buying Gorse for Christmas presents - Rubbish ! I have left 2 voicemail messages for someone to call me back about it... See more
Company replied
Ordered a small branded. Slightly cheaper than elsewhere and used an introductory offer code which negated the delivery charge (which would have been relatively high for such a small light item). Disp... See more
Company replied
Love every touch point, the whole brand experience was a reason why I chose to purchase from you. I’m going to take some of your cues into my own business as you are just too good :-)
Company details
- Boutique
- Beauty Product Supplier
- Decoration and Interior Design Store
- Fashion Accessories Store
- Furniture Store
- Greeting Card Shop
Written by the company
Hold sells quality, considered products for simple, everyday living. We invite you to discover authentic, inspirational products which are classic in design have a story, history and provenance and enhanced by the passing of time. Located in the historic Laines district of Brighton, Hold is a modern day version that would have existed on these streets over 100 years ago: a store anchored in quality and impeccable service - and let's face it, some things are better unchanged. Hold - closer to the heart.
Contact info
14 Bond Street, BN11RD, Brighton, United Kingdom
- 0333 123 0101
- hello@hold.shop
- www.holdbrighton.com
Great service!
The website was simple and easy to navigate. The package shipped quickly with the tracking number. The Maileg Rhino was beautifully packaged and arrived in excellent condition. Overall great service, I will definitely use Hold again!
October 5, 2023
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Love every touch point
Love every touch point, the whole brand experience was a reason why I chose to purchase from you. I’m going to take some of your cues into my own business as you are just too good :-)
September 28, 2023
No sign of my purchase
No sign of my purchase. Can’t contact shop or customer services
August 24, 2023
Reply from HOLD
Hi Marcella, we’re really sorry to hear your order hasn’t arrived. Please be assured the team are working on disputing your missing parcel and are hoping to resolve this as quickly as possible. Best, HOLD
5* service thank you
I ordered… and had no idea how quickly it would arrive. I absolutely love my new clock. Thank you :)
August 13, 2023
Reply from HOLD
Thank you for taking the time to leave us a review, we're always glad to hear from happy customers! Best wishes, HOLD
The website said the scarf was made of…
The website said the scarf was made of cashmere, upon receiving it I found out it was lambswool and not cashmere.
August 18, 2023
Reply from HOLD
Hi there- thank you for bringing this to our attention, we sincerely apologise for the misinformation on our site. Our store manager will be in touch to help resolve this issue. All the best, HOLD
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Very quick service and the packaging…
Very quick service and the packaging was lovely. Even got a free birthday card with my order which was great as it saved me from going to the shop. I'm very happy with my order, thank you.
August 11, 2023
Unprompted review
Reply from HOLD
Thank you for taking the time to leave us a review, we really appreciate your kind feedback! Best wishes, HOLD
Love this store
Love this store. The staff are so friendly and helpful. Gorgeous hand picked items, they make perfect gifts!
July 20, 2023
Reply from HOLD
Thank you for taking the time to leave us a review, we really appreciate your kind feedback! Best wishes, HOLD
great service
July 19, 2023
Unprompted review
Reply from HOLD
Thank you for the feedback, we really appreciate it! Best wishes, HOLD
Great service
Fast delivery, items as described and well packaged, little extras in the delivery were a nice touch. I would definitely purchase from here again
June 22, 2023
Reply from HOLD
Thank you for taking the time to leave us a review, we really appreciate your kind feedback! Best wishes, HOLD
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Swift service
Ordered a small branded. Slightly cheaper than elsewhere and used an introductory offer code which negated the delivery charge (which would have been relatively high for such a small light item). Dispatched and arrived rapidly. Great service but maybe have a lower delivery charge for small items, as this would deter me from ordering in future.
June 5, 2023
Unprompted review
Reply from HOLD
Thank you for taking the time to leave us a review, we really appreciate the feedback! We'll be sure to review our shipping costs to make sure we can offer the best rates. Best wishes, HOLD
Item was sent promptly, well…
Item was sent promptly and well packaged. With a nice personal touch.
May 20, 2023
Reply from HOLD
Thank you for your review, we really appreciate your feedback! Best wishes, HOLD
Helpful staff
May 6, 2023
Reply from HOLD
Thank you for the feedback, we really appreciate it! Best wishes, HOLD
Reply from HOLD
Thank you for your review, we really appreciate your feedback! Best wishes, HOLD
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Beautifully packaged and swiftly…
Beautifully packaged and swiftly arrived in tip top condition. Highly recommended
May 9, 2023
Unprompted review
Reply from HOLD
Thank you for your review, we really appreciate your feedback! Best wishes, HOLD
Amazing store - amazing product
Staff are helpful, products speak for themselves. Sustainable and ethical contemporary store.
May 8, 2023
Reply from HOLD
Thank you for your review, we really appreciate your kind words! Best wishes, HOLD
My order was quickly and efficiently…
My order was quickly and efficiently dealt with and I received the items in perfect condition extremely promptly.
April 20, 2023
Reply from HOLD
Thank you for your review, we really appreciate your feedback! Best wishes, HOLD
Got some lovely things in the shop and…
Got some lovely things in the shop and on line experience was great. Ordered 2 x leather notebook covers as i loved them so much, and a leather keyring. Very well made. Comms with the shop excellent and very professional. I will be back I'm sure.
April 19, 2023
Reply from HOLD
Thank you for taking the time to leave us a review, we really appreciate your kind feedback! Best wishes, HOLD
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Reply from HOLD
Thank you for your kind words, we really appreciate the feedback. Best wishes, HOLD
Prompt delivery
Prompt delivery, order arrived quickly and well wrapped... my favourite chocolate snack, sooo morerish... I'm going to introduce various members of my family to these this Easter... not the right shape for Easter eggs, but also no palm oil which I'm trying to avoid...
March 26, 2023
Reply from HOLD
Thank you for leaving us a review; we're glad we could help you get your chocolate fix! Best wishes, HOLD
Items were securely packed and arrived…
Items were securely packed and arrived safely. Inclusion of little notes of appreciation contributed to a great customer experience.
March 25, 2023
Reply from HOLD
Thank you for your feedback, we're glad to hear it! Best wishes, HOLD
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