They are a very good reliable company ..no hidden upfront cost 30 day free trial ..Tim was amazing nothing you can't ask him and he understands your needs ..would hesitate to buy from these your safet... See more
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Fantastic service and as an older person myself this is a must. Very friendly team and Great product. I highly recommend this company to anyone as it's the best thing I ever did getting one of their w... See more
Company replied
I have been useing my sentinelWatch from Holden Grange since November 14, 2025. It gives me confidence to run my daily life. all Staff are very friendly and I have had no problems with my device. I hi... See more
Company replied
The total professional workings of this company I find amazing. The help and guidance given to me by Tim Henman was superb. Not a stone was left unturned to ensure everything was perfect for me. I w... See more
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Company details
Written by the company
Holden Grange LTD - TEC QSF Certified At Holden Grange Ltd, we are dedicated to helping people live safely, confidently, and independently in the place they call home. As a TEC QSF Certified provider, we deliver trusted Technology Enabled Care solutions designed to provide reassurance, support, and peace of mind to individuals, families, carers, housing providers, and care organisations across the United Kingdom. Our core service combines advanced personal alarm technology with our UK based 24/7 monitoring centre, ensuring help is always available when it is needed most. Whether at home, in the garden, visiting friends, shopping, or enjoying time outdoors, our monitored SOS watches and pendant alarms provide immediate access to trained operators who can assess the situation and coordinate the appropriate response. Our devices are designed with simplicity, reliability, and independence in mind. Features include GPS location tracking, automatic fall detection, two way voice communication, waterproof protection, medication reminders, and nationwide mobile network coverage without the need for a landline or WiFi connection. This allows users to remain active and connected while maintaining confidence that support is available around the clock. At Holden Grange, we believe that outstanding care is about more than technology. Our team is committed to providing a personal and compassionate service from the very first enquiry through to ongoing support. We take pride in treating every customer as an individual, taking the time to understand their circumstances and recommend the most suitable solution for their needs. Alongside our personal alarm services, we work with care providers, housing associations, local authorities, and community organisations to deliver tailored safety and monitoring solutions that help vulnerable individuals maintain their independence while reducing risk and providing reassurance to loved ones. Our mission is simple: to combine innovative technology with genuine human support, helping people stay safe, stay connected, and live independently with confidence every day of the year. Because when it comes to personal safety and peace of mind, every second counts.
Contact info
140 Norwood Road , PR8 6EH, Southport, United Kingdom
- 01704332840
- info@holdengrange.com
- www.holdengrange.com
4.6
Excellent
24 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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They are a very good reliable company…
They are a very good reliable company ..no hidden upfront cost 30 day free trial ..Tim was amazing nothing you can't ask him and he understands your needs ..would hesitate to buy from these your safety is their priority.
July 7, 2026
Unprompted review
Reply from Holden Grange Ltd
Thank you so much, Margaret, for your wonderful 5 star review.
It means a great deal to hear that you found the service reliable and transparent, and that the 30 day trial gave you the confidence to make the right decision. I'm especially grateful for your kind words about the support I provided. Taking the time to understand each person's individual needs is something we genuinely believe in.
Knowing you feel your safety is our priority is exactly why we do what we do. Thank you for placing your trust in Holden Grange.
If you ever need anything in the future, we're only a phone call away.
Kind regards,
Tim & the Holden Grange team
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I'm the one who sat on mine in slimming…
I'm the one who sat on mine in slimming world not only did it give everyone a shock it gave me and Holden a laugh
June 4, 2026
Unprompted review
Reply from Holden Grange Ltd
Hi Christine,
Thank you for taking the time to leave us a review and for giving us a laugh all over again! 😊
I still remember that day. Whilst it probably gave everyone at Slimming World a bit of a surprise, it was actually a great demonstration that your alarm was working exactly as it should. We'd much rather answer an accidental activation than miss a genuine emergency.
We're delighted you're happy with your device and our service. Thank you for your continued support and for sharing your experience with others.
Kind regards,
Tim and the Holden Grange team
Fantastic service and as an older…
Fantastic service and as an older person myself this is a must. Very friendly team and Great product. I highly recommend this company to anyone as it's the best thing I ever did getting one of their watches as it has made my Life easier.
June 16, 2026
Unprompted review
Reply from Holden Grange Ltd
Hi Rachel,
Thank you so much for your wonderful 5 star review.
We're delighted to hear that your SOS watch has made such a positive difference to your life. Knowing that it gives you greater confidence and makes day to day living easier is exactly why we do what we do.
It's also lovely to hear your kind words about our team. We pride ourselves on providing friendly, personal support and it's great to know that this has been reflected in your experience.
Thank you for recommending Holden Grange to others. Feedback like yours means a great deal to us and helps other people discover the benefits of having a monitored personal alarm.
Kind regards,
Tim and the Holden Grange team
Great company and friendly staff
I have been useing my sentinelWatch from Holden Grange since November 14, 2025. It gives me confidence to run my daily life. all Staff are very friendly and I have had no problems with my device. I highly recommend this company.
June 16, 2026
Unprompted review
Reply from Holden Grange Ltd
Hi Richard,
Thank you for your fantastic 5 star review and for being a valued customer since November 2025.
We're delighted to hear that your Sentinel Watch gives you the confidence to carry on with your daily life. Providing that reassurance and independence is exactly why we do what we do. It's also wonderful to know that you've found our team friendly and helpful, and that you've had no problems with your device.
Thank you for taking the time to share your experience and for recommending Holden Grange to others. Reviews like yours mean a great deal to us and help other people make informed decisions when looking for a personal alarm service.
Kind regards,
Tim and the Holden Grange team
I have been with Holden Grange for…
I have been with Holden Grange for nearly 9months. I have had no issues with them they gave a call every month to see if I was well. And how I was doing. Every person who saw me with the fall alarm watch wanted to know about the watch. As I am a volunteer my Superior who had been having falls purchased a fall alarm watch for her self I am teaching how to use it like changing it every day. And helping her to fill in the Form.
I would recommend Holden Grange to all who wished to buy the alarm watch for peace of mind.
June 16, 2026
Unprompted review
Reply from Holden Grange Ltd
Thank you so much for your wonderful review, Benjamin.
It has been our pleasure to support you over the past 9 months, and we're delighted to hear that you've had such a positive experience with Holden Grange. We believe that staying in touch with our customers is just as important as providing reliable technology, so it's great to know our regular wellbeing calls have been appreciated.
We're especially pleased to hear that your fall alarm watch has generated so much interest and that you've helped your superior get set up with one too. It sounds like you've become quite the Holden Grange ambassador! 😊
Thank you for taking the time to help others understand how the watch works and for recommending our service. Knowing that our devices are providing peace of mind and helping people feel safer and more confident means the world to us.
From all of us at Holden Grange, thank you for your trust, support, and kind words.
Kind regards,
Tim and the Holden Grange Team
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Reply from Holden Grange Ltd
Thank you, Stephen, for your kind review. We're delighted to hear you've been happy with both the service and your experience with our team. Providing great support and peace of mind is exactly what we strive for every day.
Thank you for choosing Holden Grange and for taking the time to share your feedback. It really does mean a lot to us. 😊
Kind regards,
Tim and the Holden Grange Team
I had a fall when l was out on my own…
I had a fall when l was out on my own and l was stranded in town. now l feel safe when I go out. with my sos pendant and connected to someone.
March 30, 2026
Unprompted review
Reply from Holden Grange Ltd
Thank you so much for your kind words, Evelyn.
It means a great deal to us to know that your SOS pendant is now giving you that extra sense of safety and reassurance when you’re out and about.
Knowing you can reach someone quickly, whenever you need it, is exactly why we do what we do.
Thank you again for your review and for trusting us to be there for you.
Great people to deal with extreamly…
Great people to deal with extreamly helpful highly recomend
March 23, 2026
Unprompted review
Reply from Holden Grange Ltd
Hi Paul,
Thank you so much for your kind words. It truly means a lot to us.
We’re really pleased to hear you found our team helpful and easy to deal with, that’s exactly the experience we aim to give every single person we support.
As a small thank you, we’d like to offer you 2 months free on your subscription for any word of mouth referrals you share.
If there is ever anything you need, please do not hesitate to get in touch. We are always here to help. Tim
Totally Professional
Totally Professional
I would certainly recommend Holton Grange to anyone who need to feel safe both outside and in the home
February 4, 2026
Unprompted review
Reply from Holden Grange Ltd
Thank you so much for your wonderful five star review, Dyfrig ⭐️
We really appreciate you taking the time to share your experience. Knowing that you feel safe both inside and outside your home, and that you would recommend Holden Grange to others, means a great deal to our team. Providing a professional, reliable service that gives real peace of mind is exactly what we aim to deliver.
As a small thank you, we’d like to offer you 2 months free on your subscription for any word of mouth referrals you share.
If there is ever anything you need, please do not hesitate to get in touch. We are always here to help. Tim
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Excellent customer service and care…
Excellent customer service and care both before signing up and after. Contact, support and kindness has been amazing!
February 4, 2026
Unprompted review
Reply from Holden Grange Ltd
Thank you so much for your wonderful five star review, Annon ⭐️
We truly appreciate you taking the time to share your experience. Delivering excellent customer service, ongoing support, and genuine care both before and after sign up is exactly what we aim for at Holden Grange, so your kind words mean a great deal to us.
As a token of our appreciation, we’d like to offer you 2 months free on your subscription for any word of mouth referrals you share.
If there’s anything else you need at all, please don’t hesitate to give us a call. We are always happy to help. Tim
The total professional workings of Holton Grange…
The total professional workings of this company I find amazing.
The help and guidance given to me by Tim Henman was superb. Not a stone was left unturned to ensure everything was perfect for me.
I would certainly recommend Holton Grange to anyone who need to feel safe both outside and in the home
February 3, 2026
Unprompted review
Reply from Holden Grange Ltd
Martin, Thank you so much for your wonderful review. It has been my honour to assist you with the best SOS device possible for you.
As a token of our appreciation, we’d like to offer you 2 months free on your subscription for any word-of-mouth referrals you share.
If there’s anything else you need, don’t hesitate to give us a call.
Excellent
My SOS Watch has been invaluable to me. In fact I rcvd it on a Friday and had to use it on the Sunday. Absolute life saver. Chris Walker is a fine ambassador for Holden Grange.
February 3, 2026
Unprompted review
Reply from Holden Grange Ltd
Alec, Thank you so much for your wonderful review!
I’m delighted to hear that you’re thrilled with your new SOS pendant and the service we offered. Its been an real pleasure assisting you through your personal alarm journey with us.
As a token of our appreciation, we’d like to offer you 2 months free on your subscription for any word-of-mouth referrals you share.
If there’s anything else you need, don’t hesitate to give us a call.
Great company to rely on
Hi I’m Gary I was contacted by Tim at Holden Grange he’s was vary polite and explained to me about the watch and 24 hour monitoring  service now I no when I go out and about i have always someone to relay on if i need help if I’m feeling I’ll or I have a emergency help is only a press of a button on the the watch I have supplied I’m a wheelchair user I wouldn’t go out without this what I’d recommend this device to everyone who needs that little bit extra and your family can be contacted to no you need help and to no your always safe heat company thanks Tim for all you help and insight
Gary Simpson
February 24, 2025
Unprompted review
Reply from Holden Grange Ltd
Gary, Thank you so much for your wonderful review!
I’m delighted to hear that you’re thrilled with your new SOS watch and the service we offered. It was a pleasure to guide you through our plans and to help you discover which device and plan works best for you. Your a real gentleman Gary!
As a token of our appreciation, we’d like to offer you 2 months free on your subscription for any word-of-mouth referrals you share.
If there’s anything else you need, don’t hesitate to give us a call.
Best regards,
Tim
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Piece of Mind in this the and age18
Tim was extremely helpful with my problems that is computer wise.The device that I have received makes me feel safe in and out of my house.
February 18, 2025
Unprompted review
Reply from Holden Grange Ltd
Barbara, Thank you so much for your wonderful review!
I’m delighted to hear that you’re thrilled with your new SOS pendant and the service we offered. Its been an real pleasure assisting you through your personal alarm journey with us.
As a token of our appreciation, we’d like to offer you 2 months free on your subscription for any word-of-mouth referrals you share.
If there’s anything else you need, don’t hesitate to give us a call.
Best regards,
Tim
It’s an absolute pleasure dealing with…
It’s an absolute pleasure dealing with Holden Grange and having them by my side at work with myself having Autism and being a loan worker sometimes at work this is a must for myself. Tim Hillman talked me through everything and even drove to my workplace on his day off on Saturday to drop my watch which speaks volumes. I personally thank Tim so much for this. I now feel safe and secure now at work and when I travel. Keep up the amazing work Holden Grange and I thank you from the bottom of my heart.
February 14, 2025
Unprompted review
Reply from Holden Grange Ltd
Dear William,
Thank you so much for your wonderful review!
I’m delighted to hear that you’re thrilled with your new SOS pendant and the service we offered. It was a pleasure to deliver your device and meet you personally.
As a token of our appreciation, we’d like to offer you 2 months free on your subscription for any word-of-mouth referrals you share.
If there’s anything else you need, don’t hesitate to give us a call.
Best regards,
Tim
Holden Grange Review
The change over from EEC to Holden Grange went very smoothly. Everyone was very helpful.
January 27, 2025
Unprompted review
Reply from Holden Grange Ltd
Thank you so much for your wonderful review! I’m delighted to hear that you’re thrilled with your new SOS pendant. As a token of our appreciation, we’d like to offer you 2 months free on your subscription for any word-of-mouth referrals you share. If there’s anything else you need, don’t hesitate to give us a call.
Best regards,
Holden Grange - a sign of good management
Holden grange have recently taken over my alarm system and the whole experience was excellent. Everything was well explained before you had to commit to continuing with them
November 19, 2024
Unprompted review
Reply from Holden Grange Ltd
Dear Customer,
Thank you so much for your wonderful review! I’m delighted to hear that you’re thrilled with your new SOS pendant. As a token of our appreciation, we’d like to offer you 2 months free on your subscription for any word-of-mouth referrals you share. If there’s anything else you need, don’t hesitate to give us a call.
Best regards,
Tim
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The service worked well
The service has been straight forward and easy to follow. Tim Hillman has been very helpful and patient helping me get started and supporting my slow use of the computer.
October 22, 2024
Unprompted review
Reply from Holden Grange Ltd
Dear Rosalie,
Thank you so much for your review! I’m delighted to hear that you’re thrilled with your new SOS alarm. It was my pleasure to assist you throughout your process. If you ever need me for anything in the future please do give me a call. As a token of our appreciation, we’d like to offer you 2 months free on your subscription for any word-of-mouth referrals you share. If there’s anything else you need, don’t hesitate to give us a call.
Best regards,
Tim
I have had a good experience
I have had a good experience, my care plan had been cut off because of a change in my phone line. This has now been resolved with a new watch which I wear on my wrist
October 21, 2024
Unprompted review
Reply from Holden Grange Ltd
Dear Miss Foster,
Thank you so much for your review! I’m delighted to hear that you’re thrilled with your new SOS watch. As a token of our appreciation, we’d like to offer you 2 months free on your subscription for any word-of-mouth referrals you share. If there’s anything else you need, don’t hesitate to give us a call.
Best regards,
Tim
The piece of mind is priceless !
We recently bought an SOS alarm for my mum from Holden Grange. I cannot recommend this company enough. The sales manager Tim Hillman talked me through the hole process and explained the alarm so even i could understand it. Mum's had to use the pendant twice already and the monitoring ARC answered within 60 seconds both times and were very helpful with mum as she was on her own, i even received a call from the ARC advising mum was en-route to hospital. This has brought me a lot of piece of mind whilst i'm in work in the day !
To know that mum is in safe hands whilst i'm in work.
Thank you so much Holden Grange !
October 15, 2024
Unprompted review
Reply from Holden Grange Ltd
Dear Sabreena,
Thank you so much for your wonderful review! I’m delighted to hear that you’re thrilled with your new SOS pendant. As a token of our appreciation, we’d like to offer you 2 months free on your subscription for any word-of-mouth referrals you share. If there’s anything else you need, don’t hesitate to give us a call.
Best regards,
Tim
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