While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
3.5
3 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The review is about Holika Holika Aloe 99% Soothing Gel. The gel is ok, but it is almost impossible to get it out of the tube, if you the slightest issues with joints or hand power deficiency. The tube is VERY hard. I asked a friend, who is very strong and have very strong hands, to help me, and my friend had to put effort into squeezing the Alove Vera out of the tube.
Well, the purchase isn't as recent as I'm sure trustpilot normally likes. I wanted to give it a while to give a proper review. I've been using the Black Snail Repair Cream for about a month and a half. And it is great! It smells great and the texture is smooth. There was a day however where it stung my face just a little bit but I think it was because I used a semi-abrasive facial cleanser earlier in the day.
I ordered aloe gel as my friend recommended and a couple of sheetmasks. Although my order wasn’t very big, they sent free testers and there is also an option to choose a free gift (shopping cart)! The order arrived pretty quickly. The products I’ve tried are really great, so will definitely order again and try something new.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
