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TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Allan, from Home Gilleleje, has been extremely helpful and professional with the sale of our summer house. We live in France, and he kept us informed regularly about the case. Thanks to his good conn... See more

Rated 5 out of 5 stars

From the moment we were introduced to Ida L-Askeson, she made us feel safe, comfortable, and truly "at home" throughout the entire process of our transaction. Ida is the perfect blend of thorough, art... See more

Rated 5 out of 5 stars

We had the pleasure to have Steffen as our buyer advisor and we couldn’t be happier. We were able to clearly understand the process even without knowing danish and he was always available to answer ou... See more

Company replied

Rated 5 out of 5 stars

We bought our first home with Birgitte as our buyer advisor through home, and we couldn’t be happier with her help. She made the whole process so much easier for us. She was always quick to res... See more

Company replied

Company details

  1. Real Estate Agents

Written by the company

Solgt er så meget mere end et ord. Det er frihed, overskud og muligheden for at se fremad. Men før det bliver solgt, er det til salg. Og hos home betyder det overblik, indblik og en klar plan for, hvordan din bolig bliver set i det lokale område. Hos home får en mægler med lokalt kendskab og styrken fra en landsdækkende kæde med mere end 30 års erfaring. Med over 160 home-forretninger og servicecentre i store dele af landet – og Danske Bank som finansielt bagland – hjælper vi med køb, salg og udlejning af boliger. For os er til salg kun næstbedst. Det er solgt, der tæller.


Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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No recent history of asking for reviews

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Replied to 84% of negative reviews

Typically replies within 2 weeks

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4.8

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(6,865)

2,108 reviews in the last 12 months

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Rated 5 out of 5 stars

Top professionel service hos Home…

Top professionel service hos Home Espergærde

June 10, 2023
Unprompted review
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Reply from home

Kære Charlotte,

Mange tak for din positive anmeldelse og de 5 stjerner til home Espergærde. Vi er glade for, at vi kunne hjælpe dig og ønsker dig alt det bedste for fremtiden.

Venlig hilsen

Birgitte
home a/s

Rated 5 out of 5 stars

Thank you home Taastrup and home Ringsted

It’s was an easy process of selling my apartment with the help of home Taastrup. People of home were super friendly and helpful. I would recommend any known and unknown people to try them.

May 25, 2023
Unprompted review
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Reply from home

Thank you so much for your kind words. They mean a lot to the whole team😊

We wish you and your family the best in Ringsted in your new house🏡🔑🌞

Great summerwishes from the office🌞🌹🐳

Your Sincerely

Jan Isaksen
home Taastrup

Rated 5 out of 5 stars

Professional experience

The selling process with HOME was efficient, lean and professional.
They approach customers much more serious than NyBolig or Mæglerhuset in Aalborg.
Good help from their side and we are happy that the deal is done!

May 4, 2023
Unprompted review
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Reply from home

Dear Mathias,

Thank you for your positive review and the 5 stars to home in Aalborg. We are very glad that we could help you and wish you all the best for the future.

Your Sincerely

Birgitte
home a/s

Rated 5 out of 5 stars

Professionel og venlig behandling.

Professionel og venlig behandling ved Home Ebeltoft.

February 23, 2023
Unprompted review
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Reply from home

Kære Joan,

Mange tak for din positive anmeldelse som vi gerne vil videresende til den rette mægler og forretning. Jeg har derfor brug for at vide, hvilken af vores forretninger du har benyttet. Kan du oplyse mig det?

PFT

Venlig hilsen

Birgitte
home a/s

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Rated 5 out of 5 stars

Truly professional with good customer relationship

A highly professional team with great focus on attention to customer needs. Truly responsive with quick updates and feedback all along the way.

January 30, 2023
Unprompted review
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Reply from home

Dear Madhusudhan & Silpa,

Thank you so much for the nice words. We are incredibly happy to have been able to help you out.
All the best in the future.

The best greetings
Team home Stenløse / Ølstykke

Rated 1 out of 5 stars

Pricey with out any great service

The Company is someone who does not care about the customer. Or may be they just don't care about customers who don't speak Danish. I lived in Solroed Strand and had engaged them in selling the house. The came with a price of 56K, but added a grund pack of 9K + photo which came to about 8.5K and then I had to pay for the report. In the end I ended up paying over 100K.

Even after paying so much it took more than 7 months to sell the house and they reduced the price by 200K and then further by 50K. They said that they were on our side but it did not seem so. The main man who signed the deal talked well but handed the house to some other junior members who could not defend minor question from the perspective buyers.

For example: The house was very illuminated and had light from all direction. However on one occasion they told me that the client said the house was dark, I mean really. We had some times had too much light while we lived there. but the guys who were showing the house could not defend this simple thing.

That apart The did not even put a for sale sign in front of the house, even after reminding them. In short they took us for granted. They never made any effort but only talked sweet when we complained. We did not complain much and possibly that was our mistake.

So all in all we were lured by the sweet talk and the fact that the agent lived in the same locality but it turned out we were fools. We were treated like we were least important and made to pay more and sold the house for much less than it should have. Lesson learnt. Never ever trusting home.dk again.

And btw they even did not do their job properly even after that. They actually forgot to inform the Insurance company to remove my name from the house. I had to call them back again to get that done and had to stop payment to the insurance company. A hassle that could have been easily avoided.

May 31, 2022
Unprompted review
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Reply from home

Dear sir,

I’m very sorry to read your experience with the sale and even though my view is different, I’m verry sorry if that’s the feeling you are left with after the sale.

The price of reports is always excluded of the price of selling the house, and its always mentioned separated in the budget to make that clear for you as a customer. The price of photos is included in the 56.000 and wasn’t added as an extra expense. That’s also how its put in your provenu and budget. If you want further explanation I would like to set up a meeting with you and explain it further.

We always tense to give you the feedback from the customers. In your case the indoor lightening was mentioned several times by the customers and therefore we tried to give you the feedback in the hope of you maybe wanted to adjust.

We chose to put a for sale sign in the beginning of the street to make sure potential buyers could see it from the beginning of the street. If we didn’t also put one in front of your house I’m sorry, because of course you should have had that.

The thing that touch me the most is your feelings of not being important to me. That’s not at all how myself and home wants to appear to our customers. Also in your case I tried as best as I could to give you the best deal possible but I haven’t succeeded in making you feel appreciated as customer of mine and home. That’s something I will try to do better in the future.

All the best

Søren - home Solrød

Rated 5 out of 5 stars

Malene from Home

Malene is a very good advisor and lawyer. She is very good at communicating and very quick in response. Based on the fact that my Danish is not very advanced, she is very considerate in that and helped thoroughly in the process. I really appreciate the hard work she is doing and I would recommend her to anyone without a second thought.

November 21, 2022
Unprompted review
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Reply from home

Dear Ming

Thank you very much for your review and the kind words. I am very glad, that you were satisfied with me as your buyer advisor, and I hope you will be very happy in your new home 😊

Venlig hilsen

Malene Lundqvist Qvale
home Ballerup

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Rated 5 out of 5 stars

Straight talking profesionales!

We switched to Mogens in Amager Home after Robinhus let us down. Mogens is a straight talker who doesn't waste your time with estate agent blabber... So if you want hours of compliments about your house then ask your neighbours.... Mogens was efficient and very professional... He got us viewings very quickly and even more money than the asking price (Robinhus were telling us to lower the price) he also lent us his van for a day! Great company and a great team behind him!

August 4, 2022
Unprompted review
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Reply from home

Kære Douglas, jeg håber at alt er vel i Portugal.

Mange tak for de pæne ord. Det var en fornøjelse at sælge jeres bolig, og jeg sætter også stor pris på, at I allerede har anbefalet os til et par af naboerne i området, som vi også har solgt for i mellemtiden.

Venlig hilsen

Mogens Steffensen
home Amager - Sundbyvester

Rated 5 out of 5 stars

God behandling og også en god…

God behandling og også en god opfølgning og interesse
KAN KUN ANBEFALE HOME I FREDERICIA

June 9, 2022
Unprompted review
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Reply from home

Hej Kim og H.

Tusind tak for de pæne ord – de betyder så meget for os!
Vi er taknemmelige for den tillid I har udvist os, og glade for at kunne hjælpe med at finde en perfekt løsning for jer.
Det har været en fornøjelse, og vi glæder os til at fortsatte samarbejdet med jer ifm. det næste salg.

Den bedste hilsner fra
Mette og hele teamet i Fredericia

Rated 5 out of 5 stars

A power team, home Nivå!

I'm very pleased with the home Nivå team and their reliable and extended customer services. They are punctual and keep you informed for all updates. They have been attentive and respectful of my interests and needs while advising possible plans with a great knowledge of the market. They also went out their ways to take care all the details, demonstrating their commitments in personal level. They wouldn't mind sitting for hours to help me filling out Danish documents while explaining and answering all my questions in English. The communications has been clear and reliable, keeping me informed through the process. I appreciated their honest feedback and their constant availability. Above all, I was impressed with my agent for his respect towards my house, not treating it as another sale list.

March 7, 2022
Unprompted review
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Reply from home

Hi Alex.

Thank you very much for your wonderful review and 5 stars😊
We are pleased to hear that you really value our effort.
It is also fantastic that we sold your house on the first presentation😊

Greetings from our team in Nivå – Kokkedal

Rated 5 out of 5 stars

Super professionel og behaglig…

Super professionel og behaglig oplevelse. God kommunikation under hele forløbet!

February 14, 2022
Unprompted review
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Reply from home

Kære Jes,

Mange tak for din positive anmeldelse som vi gerne vil videresende til den rette mægler og forretning. Jeg har derfor brug for at vide, hvilken af vores forretninger du har benyttet. Kan du oplyse mig det?

PFT

Venlig hilsen

Birgitte
home a/s

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Rated 1 out of 5 stars

I went to check one of the many rentals…

I went to check one of the many rentals to find that the price and deposit advertised on the website are lower than the actual cost. Expect 700-900 dkk additional in A/C and a numbing 6 month payment in advance, for a 15 month binding contract (of which re painting and potentially other fees will be taken when moving out). Apartments are unfurnished and obviously smaller than advertised. What a waste of time!

October 5, 2021
Unprompted review
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Reply from home

Dear Martha,

Thanks for your review. We are of course sorry that you think that the information regarding expenses for rental housing that you find on home.dk do not correspond to the actual expenses - they should do. I would like to follow up on that, but in order to do so, I need to know if it is in general or if it is a specific appartment. Can you tell me that?

Thanks in advance.

Your Sincerely

Birgitte
home a/s

Rated 5 out of 5 stars

Very helpful with inquiries and smooth…

Very helpful with inquiries and smooth process with buying property. I did not need to take care of any thing. My consultant was Maria from Home Solrød, she is extremely friendly, responded to the inquiries very quick and explained to me the documents in detail.

October 4, 2021
Unprompted review
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Reply from home

Thank you so much for your review, Linh, and I’m very happy you had a good experience.

All the best to you and kind regards,

Maria from home Solrød.

Rated 5 out of 5 stars

Great support!

Great working with Andreas Littrup Hertz and Home Hunderup team.
Very clear and fast support in the purchase process of my new apartment.
I'm very satisfied with the work done and I definitely would recommend it to all.

September 21, 2021
Unprompted review
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Reply from home

Hi Renato,

Thank you for your kind words! It has been a pleasure to work with you as well, I hope you find your new home soothing and that we meet again some day.

Kind regards
Andreas Littrup Hertz

Rated 1 out of 5 stars

Don't Trust a Real Estate Agent

Where do I start. Not once, but twice, have I had the experience with home.dk where I was shown a property to only have that property sold without being informed.

Now I am a foreigner, so obviously I am not familiar with the backwards property purchasing system of Denmark - where you have to first sign the contract and then review it. As a lawyer myself, this goes against everything I know about transactional processes.

Notwithstanding this illogical process, my complaint against home.dk, is lack of communication.

I viewed a house on a Tuesday. Made an offer on the Wednesday. On making the offer I was presented with the purchase agreement to sign. Being a foreigner, I had to use google translate, which I know (especially with legal docs) is not accurate. So, there were a few things that concerned me in the transaction. I asked the real estate agent to elaborate. But because the real estate agent is the representative of the seller, they can't advise the buyer - so instead I should spend dkk10,000 to hire a lawyer to explain two small paragraphs to me.

I advised the real estate agent I just want clarity on the provisions, and that I am not asking for advice. While having this back and forth, another offer was made, and a purchase agreement signed.

The real estate agent never mentioned it. So, on the Thursday morning, when I indicated I wanted to sign as soon as they just confirmed a question of mine, I was told that the property was sold (or rather that the purchase agreement was signed by the seller and the buyer - same same).

Turns out, the buyer had signed the agreement the same day as when I was viewing the property (Tuesday). I was told that there was interest, and someone had put down a number, but I was expressly told that no documents had been signed. Which, obviously, was a lie.

But let's give them the benefit of the doubt. Let's say the agreement was signed by the buyer after I viewed the property but still on that Tuesday. Fine. That means the whole of Wednesday the real estate agent could have told me an agreement was already in front of the seller. I know they can't tell me what the offer was (also a stupid rule as this would create an auction process and get the seller a higher amount). But I didn't want that info, just tell me if someone has already signed.

So basically, because of lack of communication my offer was never presented. And I was paying the purchase price that was asked for. Didn't even try haggle.

This is also the second time this has happened with the same company.

Guys, just communicate. It's not that hard. If you had told me on the Wednesday that someone had signed, I would've signed. Then the seller could've made a choice. If the seller didn't choose my offer - so be it. No hard feelings. But I lost out because you guys have the professional capabilities of an infant.

Your level of underhanded unprofessionalism is nauseating.

September 16, 2021
Unprompted review
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Reply from home

Dear Cullen,

We are very sorry to hear about your experience, and that we weren’t communicating clearly.

When we receive offers, we inform the seller even if a contract hasn’t be signed.

We appreciate your feedback, and will aim for a better communication.

Kind regards Jan, home Amager Sundby

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Rated 5 out of 5 stars

Super god og professionel service fra…

Super god og professionel service fra HOME Teglholmen, tak for det.

September 9, 2021
Unprompted review
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Reply from home

Kære Pernille,

Mange tak for din positive anmeldelse og de 5 stjerner til home Sydhavnen. Vi er glade for, at du har haft et godt samarbejde med forretningen og ønsker dig alt det bedste for fremtiden.

Venlig hilsen

Birgitte
home a/s

Rated 5 out of 5 stars

Great support from Homes Buyers…

Great support from Homes Buyers Advisory Service
Ejendomsmægler MDE, Køberrådgiver m. tryghedsmærke
home Hunderup
Læssøegade 178, 5230 Odense M
!!!

June 10, 2021
Unprompted review
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Reply from home

Hi Tomas,

Thank you for your kind words. It has been a pleasure working for you, and to be able to support you and Ana through the legal papers.

I hope you’re well and everything is good in the new house.

Best regards – Andreas Littrup Hertz, home Hunderup

Rated 5 out of 5 stars

Excellent real estate agent

Manage to find a buyer before on internet, and the selling price is very close to the initial valuation. Excellent. Amalie L. from Home Frederiksberg has done a great job. highly recommend.

May 22, 2021
Unprompted review
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Reply from home

Kære Derek og Wai,

Tusinde tak for jeres gode anbefaling af home Frederiksberg C og jeg. Den er vi meget stolte af!

Vi elsker at skabe gode kundeoplevelser og vi er glade for, at I også har oplevet et kort og godt samarbejde 😊
Tak for et rigtig godt samarbejde – I ønskes alt det bedste fremover.

Bedste hilsner Amalie Lehmann, home Frederiksberg C

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