Easy & quick to order online. CHF 40 Voucher when you become a club member. The last time I ordered, the delivery was brought up to my floor - really great service (which apparently you can't expect i... See more
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See what reviewers are saying
Sorry, I write this in English as I am still not proficient enough in German. I really like Home24's variety of offers, prices, and quality. I already have some furniture from them and recently added... See more
Generally, a good experience. The only thing I had issues with was last week, I put an item in my cart and the price changed by the time I went to check out on the same day. I emailed customer serv... See more
All of our orders were made from the showroom in Zurich and we were assisted by Mrs Kalliopi Giannakoudaki who was very helpful, knowledgeable and guided us in order to select the right products. Ove... See more
Company details
About home24
Written by the company
Möbel einfach online kaufen, ganz bequem von zu Hause aus – der Onlineshop home24 macht's möglich. Egal, ob edle Designermöbel, Möbel im Industrial-, Skandi- oder Landhausstil oder elegante Wohnaccessoires – das umfangreiche Sortiment von home24 bietet für alle Einrichtungswünsche eine Vielzahl an Wohnideen. .
Einfach schön einrichten. www.home24.ch - Große Auswahl an Möbeln, Lampen und Wohnaccessoires - Kostenlose Retoure - 30 Tage Rückgaberecht
---Avec home24, faites vos achats en ligne tranquillement, depuis chez vous. Meubles de designers et accessoires déco, style industriel, scandinave ou maison de campagne : il y a pour tous les goûts, tous les budgets, et de quoi combler tous les amoureux de la décoration d'intérieur.
Avec home24, créez l'intérieur de toutes vos envies ! www.home24.ch - Des milliers de meubles et d'accessoires déco - Retours gratuits sous 30 jours.
Contact info
Switzerland
- www.home24.ch
4.5
Excellent
17K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Abundant catalogue, fair price
Abundant catalogue, great filters, cheap sending cost and fast web
February 9, 2026
Reply from home24
Bonjour Jaime,
Merci beaucoup pour votre avis.
Nous sommes ravis que vous soyez satisfait de nos services et nous serons heureux de vous accueillir à nouveau dans notre boutique en ligne.
Cordialement,
Maya Winter de home24
super easy
very easy transaction and easy to find the product I wanted, price super and super I had no fee charge
February 7, 2026
Reply from home24
Bonjour Sandra,
Merci beaucoup pour votre avis.
Nous sommes ravis que votre commande chez nous vous ait donné entière satisfaction et vous remercions pour vos commentaires élogieux.
Cordialement,
Maya Winter de home24
Reply from home24
Hello,
Thank you for your review.
We are delighted that you are satisfied with our services and look forward to welcoming you back to our online shop.
Kind regards,
Antje Tahlbach from home24
Reply from home24
Hello Archard,
thank you for your review.
We are delighted that you are satisfied with our services and look forward to welcoming you back to our online shop.
Kind regards,
Sandra Scholl from home24
Reply from home24
Dear Susana,
thank you for your positive review.
We are delighted that our range suits your taste! We greatly appreciate your praise and thank you for your purchase.
Kind regards,
Sandra Scholl from home24
Website is very easy to surf
Website is very easy to surf, what u click on is waht you receive
January 21, 2026
Reply from home24
Hello,
thank you very much for your positive review.
It's great to hear that you like our shop so much and that you found what you were looking for! A huge thank you for your trust.
Kind regards,
Sandra Scholl from home24
Very easy to use the site !
January 15, 2026
Reply from home24
Hello,
On behalf of home24, we thank you for your feedback.
Sincerely,
Mireille Blanchard
super easy!!!!!
January 7, 2026
Reply from home24
Hallo,
vielen Dank für Ihren Kommentar.
Mit freundlichen Grüßen,
Mireille Blanchard
Reply from home24
Hello,
Thank you very much for your comment.
Sincerely,
Mireille Blanchard
Reply from home24
Hello,
Thank you very much for your review.
It's understandable that it might be difficult to rate our company if you haven't yet had an experience with us. Please feel free to update your review once you have received your order.
Sincerely,
Mireille Blanchard
Reply from home24
Bonjour,
Au nom de home24, nous vous remercions pour votre avis.
Cordialement,
Mireille Blanchard
Love the service
Love the service. Last purchase was an easy process and with a huge range I will be buying from here again. One downside for me would be the fact that there is limited customisation for products.
December 30, 2025
Unprompted review
Reply from home24
Hello,
Thank you for your review. We regret that your experience did not go as planned.
Your feedback is essential in helping us identify areas for improvement.
Mireille Blanchard
Reply from home24
Hallo,
im Namen von home24 bedanken wir uns für Ihr Feedback.
Mit freundlichen Grüßen,
Mireille Blanchard
Second product constantly got…
Second product constantly got disappeared in my basket. Gladly with 4th attempt managed to make a complete order
December 26, 2025
Reply from home24
Hello Olga,
Thank you for your critical review.
We regret that you were not satisfied and apologise for the inconvenience caused. We will gladly pass on your feedback for optimisation purposes.
Kind regards,
Antje Tahlbach from home24
Reply from home24
Hallo,
im Namen von home24 bedanken wir uns für Ihr Feedback.
Mit freundlichen Grüßen,
Mireille Blanchard
Reply from home24
Bonjour,
Au nom de home24, nous vous remercions pour votre avis.
Cordialement,
Mireille Blanchard
Ordered a bed incl. construction, supplier left me with a 30% build-up bed on a saturday
I ordered a bed incl. montage. Swiss Post Cargo CH AG was engaged for delivery and construction. The employees of Swiss Post Cargo CH AG worked for 30 mins. on the bed then told me that they leave now without completion. They said it will take another 40 mins and that they do not have the time leaving me with a 30% constructed bed. On a Saturday. NEVER. EVER. AGAIN. WILL. I. ORDER. FROM. HOME24.
December 6, 2025
Unprompted review
Reply from home24
Hello Jörg,
thank you for your review.
We are very sorry that your item was not delivered in perfect condition and sincerely apologize for this.
I have just forwarded your request to our specialist department. They will contact you again shortly.
Sincerely,
Sandra Scholl from home24
We never received our order and never got the refund
We ordered 4 dining chairs from home24.ch
But we NEVER received our order. They marked them as delivered but they never arrived.
We contacted them but they forwarded our messages to the "seller" and the seller replied that they already issued a refund to home24 so they admitted the chairs were not delivered.
The seller was responsive and replied quickly they already refunded Home24 and they sent us a receipt of the refund to Home24
Home24 has been not responding and we sent them tens of messages, they keep ignoring us !! There is no direct way to call them or get a hold of a customer service number.
Absolutely horrible experience!!!
No chairs and no money refunded! We lost 715 CHF for nothing!!!
Our purchase was with Home24.ch so we expect them to solve the issue!! Give us our money back!!
It has been a month and still no help!
Definitely not recommended
November 8, 2025
Unprompted review
Reply from home24
Hello Ruba,
Thank you for your critical review.
We sincerely regret the circumstances you encountered and that you did not receive the item.
As your purchase was a marketplace order, the seller is solely responsible for handling your request. You can find their contact details directly on the item page or in your order overview.
We are happy to assist you in contacting the seller so that your issue can be resolved to your satisfaction. I have therefore forwarded your request to our specialist department. They will contact the marketplace seller and get back to you.
Kind regards,
Maya Winter from home24
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