Home & Garden Centre Reviews 4,871

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and fast delivery service, often noting that products arrive quickly and well-packaged. Many consumers highlight the excellent quality of the products, finding them to be exactly what they needed. The ordering process is frequently described as smooth and easy, with many appreciating the competitive pricing and helpful customer service. However, some customers also noted issues with product quality not meeting expectations, leading to difficulties in obtaining refunds. A few other people also felt that communication regarding delivery could be improved, with some experiencing delays or a lack of updates.

What people talk about most

Delivery service

Users describe positive interactions with delivery services. Many customers praise the speed of delivery,... See more

Product

Reviewers mention positive feedback about product. Customers are delighted with the quality and value of... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and... See more

Service

Clients share positive opinions on service, consistently highlighting its efficiency and speed. Reviewers... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the competitive pricing, often... See more

Based on these reviews

Rated 5 out of 5 stars

Very pleased with the service we received from the Home and Garden Centre.Good communication and fast delivery of our garden furniture that we ordered on line.The bistro set arrived very well packed f... See more

Rated 5 out of 5 stars

Brilliant customer service from Lauren & Sophie. Price matched a garden set I had found, shipped it quickly, helped when we hadn’t heard from the delivery company by calling them not just passing a... See more

Rated 5 out of 5 stars

It’s a great product which Home & Garden offered at the cheapest price available and didn’t charge for the pallet delivery, A polite personal message came shortly after the purchase explaining the... See more

Rated 5 out of 5 stars

Excellent communication skills displayed by staff. Went to the warehouse to check garden bench was still in stock (on-line purchase) Put me through to accounts with minimum delay Garden bench ar... See more

Rated 5 out of 5 stars

Though I'm only purchasing Garden Vouchers for my wife on our Wedding Anniversary , not very original but it's what she likes , as her garden is the place that gives her the most peace and relaxati... See more

Rated 5 out of 5 stars

I purchased a nice quality Alexander Rose garden bench and bench cushion. The bench arrived within a couple of days and the cushion soon after. The bench neeeded to be assembled and I had a little dif... See more

Rated 5 out of 5 stars

Excellent price and personal service. All communications were quick and friendly. They kept the table and chairs for us until we could take delivery. So nice to deal with a family run business. The t... See more

Rated 5 out of 5 stars

Great website with lots of choice. I ordered some Emma Bridgewater mugs which arrived in perfect condition with speedy delivery. I have placed orders a few times before and have always been very happ... See more

Rated 5 out of 5 stars

This company is the best to deal with, they are so helpful. I returned an item as it didn't fit. Communication excellent. I received a refund within two days of them receiving my item. Cannot fault a... See more

Rated 5 out of 5 stars

This is the second time I have gotvitem from this company....I wanted a Emma Bridgewater mug and they came up cheapest including postage...excellent service...item delivered promptly to northern irela... See more

Rated 5 out of 5 stars

I purchased gift cards for my friend's Christmas present as I know she is remodeling her garden. The website is easy to use and the information provided is clear and accurate. Choice is good and deli... See more

Rated 5 out of 5 stars

I always use the Home & Garden centre to get my garden vouchers. The service is brilliant as the vouchers always arrive very quickly..In fact on this occasion they arrived the following day! You can't... See more

Rated 5 out of 5 stars

I have been given a few vouchers myself and really enjoyed using them at various garden centres. So I thought I would send one to a friend and was surprised how quickly she got it and she was thrilled... See more

Rated 5 out of 5 stars

What a great company H&GC is to do business with and I couldn't recommend them highly enough. Very efficient and friendly communication throughout from first placing my order to it being delivered. I... See more

Rated 5 out of 5 stars

I contacted Home & Garden Centre with an enquiry about an Ooni pizza oven and accessories. Sophie responded, and was really friendly, helpful, and professional. Ultimately I didn't end up making a pu... See more

Rated 5 out of 5 stars

First class service! I initially emailed for further information on a product and the response was really quick and exactly what was required. I went on to order the Pizza oven and as it is a gift I... See more

Rated 5 out of 5 stars

Efficient service, needed help with the website and had an email reply immediately which helped sort it out. Quick delivery of voucher and liked the picture on the card.

Rated 5 out of 5 stars

Bought two Alexander Rose chairs. Best value I could find anywhere. Smooth transaction and prompt delivery. Would definitely buy again.

Rated 5 out of 5 stars

I had a great experience purchasing from the Home and Garden Centre. The website was easy to navigate, and placing my order was quick and straightforward. Delivery was good and everything arrived in p... See more

Rated 5 out of 5 stars

Fantastic personal service and incredibly helpful, friendly staff. Their communication regarding products, shipping and delivery have been excellent. I would definitely recommend Home and Garden Centr... See more

Rated 5 out of 5 stars

ordeed my gift voucher and received it next day. i would like to see more availability to spend them in Wales. My friend who the voucher is for has only 2 outlets in her area where they are acceptable... See more

Rated 5 out of 5 stars

Good Range of Quality Products We bought an Alexander Rose bench as our local garden centre was out of stock. Prompt delivery and a good range of other products too - will be back to browse again I... See more

Rated 5 out of 5 stars

I ordered a voucher for a gift and had left it a bit late in the day to order. I couldn't believe it when it arrived the next morning. Very efficient and excellent customer service. Thank you

Rated 5 out of 5 stars

The item I wanted was out of stock for months but we were kept fully informed and finally received our order promptly once it became available.

Rated 1 out of 5 stars

After purchasing an item from this company and the product not been to the required standard or quality it was impossible to get a refund and just got snotty emails blaming me for not buying the item... See more

Company replied

Rated 5 out of 5 stars

I contacted them prior to making the order to establish delivery parameters as I could only be at home on certain days. They were able to assure me that this could be achieved and when I made the ord... See more

Rated 5 out of 5 stars

First time for my ordering from your company could not believe the efficiency of the service provided.My order arrived the next day Thank you

Rated 5 out of 5 stars

Great company. I ordered garden gift vouchers. Sensible postage and packaging costs. Quick delivery. Very happy. Easier than me driving miles to the nearest garden centre.

Rated 5 out of 5 stars

Have purchased from before. I bought a yeti bottle which had 20% off with free delivery Cant get that anywhere else. Also came the next day Fantastic service this time and last Would definitely... See more

Rated 5 out of 5 stars

Very prompt next day delivery. I ordered a Garden Token for a present needed for a wedding present just three days away. First class delivery from Cambridge to Cornwall - I was relived and very impres... See more

Rated 5 out of 5 stars

I’ve bought gift vouchers from this company several times. Easy to do so online & they are quick to process & deliver.

Rated 5 out of 5 stars

Recently ordered a Kettler dinning set. The website was easy to use. Prior to finally ordering the product I raised a query that was responded to quickly. Excellent communication throughout the whole... See more

Rated 5 out of 5 stars

Fantastic customer service from Home and Garden Centre. A really great company who have competitive prices, fast and efficient delivery and, importantly, deal quickly and fairly with any problems.... See more

Rated 5 out of 5 stars

I find ordering from the site so easy. It is a perfect remedy for a gift. The site is simple and easy to follow. Plus it is an amazingly fast postal delivery. I am extremely satisfied with the serv... See more

Rated 5 out of 5 stars

I had a problem with the product but Sophie managed to get a new one delivered to me. Good prompt communication and new parasol delivered so very happy.

Rated 5 out of 5 stars

A very quick response and order of several vouchers complied with excellently and efficiently. I have used you in the past and I would certainly use you again and recommend you to others.

Rated 5 out of 5 stars

This is the first time I have purchased a garden gift voucher using g this method. The voucher arrived promptly by post. I will certainly use this way again if I need to

Rated 5 out of 5 stars

I would recommend buying these gardening gift vouchers, the web site was very easy to order on, delivery was very quick, they make a lovely gift for any gardener.

Rated 5 out of 5 stars

Very easy to use website. Delivery quick with good wrapping. If you want to give a almost universal garden voucher as a present this is the way to do it

Rated 5 out of 5 stars

I found what I was looking for, a Kettler large parasol, at Home & Garden Centre. It was £30 cheaper than elsewhere and with a two day free delivery that cost £49.95 on one website. It arrived on tim... See more

Rated 5 out of 5 stars

The site was easy to navigate, had a good choice of what I wanted. Once I’d placed the order delivery was prompt. Have used this site before so I knew ordering would be easy.

Rated 5 out of 5 stars

Lovely garden set bought as a present..they kept me updated on delivery. Will definitely recommend.

Rated 5 out of 5 stars

The product arrived within the promised delivery time frame and the cost was a competitive price. Have purchased products previously from this company the service has always been exceptional. Would re... See more

Rated 5 out of 5 stars

I ordered two chair covers for my outdoor furniture. The delivery was extremely speedy for which I was very impressed. Very good service.

Rated 5 out of 5 stars

Ease of purchase; good variety of formats and texts for cards; neat wallets; very good delivery service

Rated 5 out of 5 stars

Delivery arrived on time and in one piece, unlike other suppliers. Well done. Prompt good service.

Rated 5 out of 5 stars

Great Christmas voucher. Lovely card and perfect for a gardeners gift. I have recommended them to other friends.

Rated 5 out of 5 stars

Excellent service. Arrived very quickly well packed. Would definitely buy from this seller again.

Rated 5 out of 5 stars

I ordered a gift voucher as a gift and it arrived much quicker than expected. First ever order and it won't be my last. Great service.

Rated 5 out of 5 stars

Very easy to order online and a really speedy delivery. My purchase looked even better when I received it.


Company details

  1. Garden Furniture Shop
  2. Garden Center
  3. Grill Store

Written by the company

Family owned since 1978. Over 40 years experience with garden furniture and BBQs. Based at a Garden Centre in Buckinghamshire UK. Free delivery. 100% secure shopping. 5 star customer service! National Garden Gift Vouchers, Alexander Rose, Kettler, Hartman and 4 Seasons Garden Furniture, Traeger, Napoleon, Char-Broil, Everdure, Outback and Landmann BBQs, Home and Garden Gifts.

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Rated 5 out of 5 stars

Fantastic service, great garden furniture and excellent prices

The whole process of buying my garden furniture online was simple, quick and the team were friendly with all of my queries. I bought a lounge set and it was delivered direct to my back garden 3 days after I bought it. I love the furniture and used it over the beautiful weekend we just had. I would highly recommend this company.

March 10, 2026
Rated 5 out of 5 stars

Very helpful

Very helpful, personal and friendly customer service, always a delight to deal with the Home & Garden Centre. Thank you.

March 9, 2026
Rated 5 out of 5 stars

St Eval diffuser & tea lights

Did a a web search for St Eval diffuser & tea lights & this company who I had never heard of came out cheaper than the usual massive online retailer. I did a trust pilot search to make sure they were reputable & trustworthy, turns out they are! Great value, timely dispatch!

February 25, 2026
Rated 5 out of 5 stars

Excellent All Round

I could buy any combination of amounts, and there was a nice choice of images for the card. I also gather the vouchers arrived in plenty of time for the recipient's birthday.

March 1, 2026

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