All three bags of compost that I ordered were split and held together by thick black tape. I should have returned the order to the store particularly as one bag was significantly lighter but I didn’t... See more
Company replied
Location
Switch locationSittingbourne Retail Park, Mill Way, ME10 2XD Sittingbourne, Kent, GB
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See what reviewers are saying
The assistant at the collection point was extremely helpful. I needed top soil in addition to the planter that I ordered for collection. The assistan loaded the trolley and took it to my car and off... See more
Company replied
The worst customer service I have ever had. Rude and unprofessional disrespectful and uncaring staff I have ever come across. Paid for item online as stated two in stock traveled for 45mins to colle... See more
Customer service staff Alison and Cheryl . They allowed me to take a put together flat pack stackable shoe shelf that was on display. I am incapable of putting flat packs together so am very gratef... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Sittingbourne
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Sittingbourne Retail Park, Mill Way, ME10 2XD, Sittingbourne, Kent, United Kingdom
- 0345 640 7178
4.3
Excellent
126 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 49% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My order was all ready
My order was all ready. It was a little tricky finding someone to get it for me as the desk was closed and no one of letting anyone know we were waiting. Once we found someone it was sorted out quickly!
December 14, 2023
Unprompted review
Excellent service
I placed an order which was both click and collect and delivery and am very pleased with how it all went and I have been kept upto date throughout. Excellent service
December 6, 2023
Reply from Homebase - Sittingbourne
Hi J.L,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Prompt and friendly
The order came through quickly and the member of staff at the desk was very friendly and efficient
December 7, 2023
Unprompted review
Reply from Homebase - Sittingbourne
Hi John,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
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