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Home Health UK Ltd Reviews 

4,232
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 134 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the clear, easy-to-navigate online platform, highly competitive pricing structures, and exceptionally swift delivery times that consistently meet or exceed their expectations. People also express immense satisfaction with receiving helpful complimentary items included securely within their packages, demonstrating a dependable and attentive overall service. Though some reviewers experienced frustrating delivery delays, non-working tracking codes, or parcels failing to arrive entirely within the expected time frame. A small group of consumers additionally experienced receiving faulty products that did not function properly or failed to produce accurate test results during regular use.

What people talk about most

Delivery service

Consumers find delivery service to be positive, highlighting fast dispatch, prompt arrival times, and good... See more

Service

Customers consistently note positive experiences with service, highlighting efficient and reliable support... See more

Product

Clients share ambiguous opinions on product experiences, reflecting a wide range of satisfaction levels.... See more

Order

Reviewers mention positive feedback about order, noting a simple online process and prompt delivery times.... See more

Price

Customers had positive experiences with price, frequently highlighting competitive rates and affordability... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Orering my diabetic test stripswas easy and efficient. Because I had run out of test strips, I was concerned, with the run up ro Christmas, that delivery would be delayed, which would have meant my n... See more

Company replied

Rated 5 out of 5 stars

Came well packaged and quick postage once processed. Item as described, and loved the inclusion of complimentary Vitamin D tablets as we are all so low in it in UK! It did take a couple of days befo... See more

Company replied

Rated 5 out of 5 stars

I use Home Health UK Ltd regularly and have done for many years. Easy to use, no nonsense website competitive pricing and free standard delivery via Royal Mail makes it my go-to online pharmacy.

Rated 5 out of 5 stars

I was buying six tubes of Athletes Foot cream. Other sites limited customers to two packs for some reason. The price here was possibly the cheapest for six packs and it was delivered in under three... See more

Company replied


Company details

  1. Medical Equipment Supplier
  2. Diabetes Equipment Supplier
  3. Hospital Equipment and Supplies Store
  4. Medical Supply Store
  5. Online Pharmacy
  6. Veterinary Pharmacy

About Home Health UK Ltd

Written by the company

Home Health UK

Home Health is committed to providing the highest quality of simple, reliable diagnostic testing kits, for drug testing, pregnancy tests and general health tests, which can be easily carried out in the home.

Other tests available range from allergy tests, blood glucose meter, digital ovulation tests, clearblue pregnancy tests as well as male and female fertility test kits, urine infection testing strips to, a large range of various laboratory tests for Food Intolerance, DNA Paternity and Hair Drug Analysis. We offer some of the leading health tests brands in the UK such as Clearblue, Prima, SD Codefree, Pre~seed and our very own brand called One Step.

Our extensive range of drug testing kits are suitable for home, professional and employer workplace testing and we stock a large range of professional health test kits which are used by many doctors, hospitals and laboratories around the world.

Here at Home Health UK, we also offer an extensive range of generic medicines, treatments and remedies, shipped to your door at a fraction of the cost of a high street chemist. We are a MHRA approved and GPhC registered pharmacy, so you can buy with confidence from our on-line store.

All with fast delivery and competitive prices, so why not order online or call today 01923 711511.

VISIT OUR WEBSITE CONTACT US SOCIAL RESPONSIBILITY SHOP DRUG & ALCOHOL TESTS SHOP DIABETES TESTS SHOP HEALTH TESTS PHARMACY SHOP SHOP PET HEALTH SHOP OVULATION & PREGNANCY SHOP PROFESSIONAL TESTS SHOP SEXUAL HEALTH

Our Promise

We at Home Health have tried and tested every kit that we sell on this site and have chosen those tests which we believe to be the simplest, most accurate and the best value for money.

Thanks to new technology there is now a wide range of easy to use tests that make it simple to take an active interest in staying healthy. Testing at home enables a discreet way to check your health. When caught in the early stages, potentially serious illnesses are much easier to treat. An early diagnosis may detect a disorder at an easily treatable stage. All our selected tests can be carried out in the privacy of your home. They are designed to spot problems before there are any obvious signs or symptoms. If you have any symptoms that worry you and the test is negative you should still visit your doctor. Positive results are not common and even then may not be a symptom of anything serious. It’s important that any positive result, even pregnancy, is followed up by a doctor’s visit. When using any of our tests please read the enclosed leaflets in detail before carrying out the test and note any special instructions, as any small mistake can alter the result of the test.

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4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(4,232)

134 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Item still not received

Item still not received, can’t track item with information given & they don’t reply to emails.

May 3, 2026
Home Health UK Ltd logo

Reply from Home Health UK Ltd

I'm really sorry about this, all orders are dispatched using Royal Mail and within 24 hours of receipt. Royal Mail aim to deliver 2nd class within 2-4 business days but delays can occur. We have not received any emails from you please try again so we can resolve this.

Rated 5 out of 5 stars

Easy to order

Easy to order, quick delivery

May 2, 2026
Home Health UK Ltd logo

Reply from Home Health UK Ltd

Thank you for your 5-star review! We're pleased to hear that you found the ordering process simple and your delivery arrived quickly!

Rated 5 out of 5 stars

Thoughtful and well packaged, good price

Came well packaged and quick postage once processed. Item as described, and loved the inclusion of complimentary Vitamin D tablets as we are all so low in it in UK!
It did take a couple of days before item was sent so bare that in mind it’s not just postage time you have to count for.

May 1, 2026
Home Health UK Ltd logo

Reply from Home Health UK Ltd

Thank you for your feedback. We’re delighted you were happy with the quick delivery, packaging, and complimentary Vitamin D sample.

Rated 5 out of 5 stars

Superb service

Superb service great productsfast delivery A1

April 30, 2026
Home Health UK Ltd logo

Reply from Home Health UK Ltd

Thank you for your feedback! We are so glad you were happy with our service.

Rated 5 out of 5 stars

Thankyou for a parcel.

Thankyou for a parcel.
It was received today.
Appreciate your responsive parcel service.

April 30, 2026
Home Health UK Ltd logo

Reply from Home Health UK Ltd

Thank you for your lovely feedback! We’re pleased to hear that you were happy with our responsive service.

Rated 5 out of 5 stars

Excellent first class service

Excellent first class service, the price was very competitive. Will use again when I run out or need something else.

April 29, 2026
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Reply from Home Health UK Ltd

Thank you for your feedback! We’re so pleased to hear you were happy with both our service and competitive pricing.

Rated 5 out of 5 stars

Great service.

Site easy to navigate, prices competitive, one of the best shipping prices, great packaging and arrived within three working days on second class post.
All round great service from beginning to end.

April 27, 2026
Home Health UK Ltd logo

Reply from Home Health UK Ltd

Thank you for your wonderful feedback! We’re delighted to hear that you found our website easy to navigate, our prices competitive, and our shipping and packaging met your expectations.

Rated 5 out of 5 stars

Good Service

1. Good price.
2.On-time delivery.

April 25, 2026
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Reply from Home Health UK Ltd

Thank you for your feedback! We are so glad you were happy with our service.

Rated 5 out of 5 stars

Great service

April 25, 2026
Home Health UK Ltd logo

Reply from Home Health UK Ltd

Thank you for your feedback! We are so glad you were happy with our service.

Rated 5 out of 5 stars

I am a regular customer of Home Health…

I am a regular customer of Home Health and their service is excellent.

April 24, 2026
Home Health UK Ltd logo

Reply from Home Health UK Ltd

Thank you for your continued support and loyalty. We’re really pleased to hear you keep coming back and appreciate your kind feedback.

Rated 5 out of 5 stars

Good experience

From purchasing to delivery, the experience was easy to navigate. Goods delivered in said time. Will shop again.

April 24, 2026
Home Health UK Ltd logo

Reply from Home Health UK Ltd

Thank you for your wonderful feedback! We’re delighted to hear that your experience from purchase to delivery was smooth and easy.

Rated 5 out of 5 stars

Very good service

Very good service, delivery on time, healthy products and support.
Thank you!

March 22, 2026
Home Health UK Ltd logo

Reply from Home Health UK Ltd

Thank you for your feedback. We’re delighted to know you were happy with the service, product quality, and on-time delivery.

Rated 1 out of 5 stars
Home Health UK Ltd logo

Reply from Home Health UK Ltd

I'm really sorry about this, all orders are dispatched using Royal Mail and within 24 hours of receipt. Royal Mail aim to deliver 2nd class within 2-4 business days but delays can occur. Please contact us directly so we can deal with this issue for you.

Rated 1 out of 5 stars

Bought a collar for fleas and ticks…

Bought a collar for fleas and ticks Although it says for medium dogs up to 12 kgs it's too small. No use for my dog. What a waste of money 😔

April 13, 2026
Unprompted review
Home Health UK Ltd logo

Reply from Home Health UK Ltd

We are sorry that you had an issue with one of our products. Please contact us directly so we can discuss this with you and see where we can help to ensure you get the best out of our products.

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