Home House Buyers Reviews 

408
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, professional, and friendly during every single interaction. People deeply appreciate the clear communication and straightforward process, noting that team members explain everything thoroughly without any pressure to proceed. However, some customers also noted that the cash offers provided fell short of their personal expectations. A few people mentioned that these financial valuations were disappointing, making it difficult to close the final deal despite the otherwise smooth service. Reviewers expressed frustration when valuations were too low, though many still valued the polite and honest advice received.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are extremely friendly,... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the team as exceptionally helpful,... See more

Service

Customers consistently note positive experiences with service, highlighting a fast, professional, and... See more

User experience

Consumers find user experience to be positive, highlighting a straightforward and stress-free process from... See more

Price

Reviewers express ambiguous feedback about price, noting that offers often fall short of expectations or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Awesome is truly the word to describe the Home House Buyers experience. This team are experts in the field of property, professional, friendly, supportive and always around for a chat. Hang on tight... See more

Company replied

Rated 5 out of 5 stars

Had a great experience working with Charles at Home House Buyer. The process was made super straightforward from start to finish and kept me in the loop the whole way through. Really felt like he went... See more

Company replied

Rated 5 out of 5 stars

I enquired about selling my house with home house buyers as I was in need of a quick sale. Christopher called me the next morning and talked me through the process and how their company works. A fanta... See more

Company replied

Rated 5 out of 5 stars

I’m Arend, originally from the Netherlands, and I needed to sell my house before emigrating to Spain. It was a big step and a lot of stress for me, I was worried about finding the right buyer and... See more

Company replied


Company details

  1. Property Investment
  2. Property Management Company
  3. Real Estate Agency
  4. Real Estate Appraiser

About Home House Buyers

Written by the company

Get a Cash Offer About Us Contact Us
At Home House Buyers, we buy any house, anywhere in the United Kingdom by offering the quickest options to sell your house fast, in today’s property market.

You will receive a cash offer within 24 hours and we can complete on your property in as little as 7 days, with the money paid into your bank account on the completion date that you choose.

We specialise in helping sellers in all situations, including probate properties, repossessions, unmortgageable homes, properties with structural issues, or those needing a quick sale. Whatever your circumstances, we are here to offer a simple, stress-free solution.

Contact info

Get your property cash offer

Free property cash offer with no fees or obligation

4.8

Excellent

TrustScore 5 out of 5

408 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(408)

170 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Company reccommended!After speaking with the company I felt…

After speaking with the company I felt reassured with the requests I placed to them.
Also, that the eprson I spoke to about this requests, helped me as much as he could, putting my mind at ease...

December 8, 2025
Home House Buyers logo

Reply from Home House Buyers

Thank you for your thoughtful feedback. We're really pleased to hear you felt reassured and well supported during your conversation with us. All the best from the team at HHB.

Rated 5 out of 5 stars

Thank you to Charlie today for all his…

Thank you to Charlie today for all his help. Fantastic service. Thanks Home house buyers

December 5, 2025
Unprompted review
Home House Buyers logo

Reply from Home House Buyers

Thank you for the lovely review! We're delighted to hear Charlie was so helpful and that you were happy with the service. All the best from the team at HHB.

Rated 5 out of 5 stars

Mr Tomlinson was very professional and…

Mr Daniel Tomlinson was very professional and friendly very quickly gaining my confidence that he new the market and I would recommend him as we'll as come back to him if and when I sell. That said he had a manner about him that made me smile, so 5 stars for Mr Tomlinson GOOD JOB SIR. All the best for Christmas and the new year. Sam.

December 4, 2025
Home House Buyers logo

Reply from Home House Buyers

Thank you so much, Sam, for your kind words and lovely festive wishes. We're delighted to hear that Dan made such a positive impression, he’ll be chuffed to know he made you smile! Wishing you a wonderful Christmas and New Year as well.

Rated 5 out of 5 stars

Quick and transparent

Quick and transparent

December 4, 2025
Home House Buyers logo

Reply from Home House Buyers

Thank you for taking the time to submit your review. All the best from the team at HHB

Rated 5 out of 5 stars

Great Service

Charles Sandle has dealt with my query,
With professionalism and efficiency.

I would highly recommend

December 2, 2025
Home House Buyers logo

Reply from Home House Buyers

Thank you so much for your kind words! We're really pleased to hear that Charles was able to assist you so efficiently. Your recommendation means a lot to us.

Rated 1 out of 5 stars

Don't bother if you want market rate

Advertise that they do not offer significantly below market rate and the last quote i got was £100k below market rate, wasted 6mins of my life i will never get back 🤣

December 1, 2025
Home House Buyers logo

Reply from Home House Buyers

Thank you for taking the time to share your feedback — and I’m really sorry to hear about your experience.

We never want anyone to feel their time has been wasted, and we certainly don’t want our valuations to come across as misleading or unclear. To clarify, we didn’t provide a firm offer over the phone; we offered a rough guide to explain how our service works. The advert you clicked on was a Google ad specifically related to selling a tenanted property, and once clicked, it should take you to our front page, which includes a visual infographic explaining the process — including the fact that we typically offer around 20% below market value.

We understand that this approach isn’t the right fit for everyone, but it is the basis of the service we provide. We reached out to discuss your experience and to understand how you feel we could improve, and we genuinely appreciate the feedback you’ve shared.

Just for those reading, we want to clarify that we did not offer £100k less. Properties on your street are currently on the market for around £325,000, and the guide we provided was based on our standard model of offering approximately 20% below market value, which comes to roughly £260,000.

You mentioned that you were looking for full market value, which we completely understand; however, that isn’t a service we are able to provide. Our model is specifically designed for sellers who prioritise a quicker, more certain sale over achieving full market price.

We wish you all the best for the future, and thank you again for taking the time to share your thoughts.

Rated 5 out of 5 stars

Very helpful and informative.

Very helpful and informative. Spoke to Christopher, who explained in detail the process and answered my questions clearly and transparently.

November 24, 2025
Home House Buyers logo

Reply from Home House Buyers

Thank you for your kind feedback! We're really pleased to hear that Chris was able to guide you clearly and helpfully through the process. It's great to know you felt well-informed and supported.

Rated 5 out of 5 stars

The agenCht who called me Christopher

The agent who called me, Christopher, was very courteous and professional in dealing with my enquiry

November 24, 2025
Home House Buyers logo

Reply from Home House Buyers

Thanks so much for your kind words! We're really pleased to hear that Chris was courteous and professional when handling your enquiry. We'll be sure to pass on your feedback to him.

Rated 5 out of 5 stars

Hi Chris Dezeeuw was very professional…

Hi Chris Dezeeuw was very professional and helpful.
As it’s a stressful time for me to be selling my home.
Chris professionalism was reassuring.
Regards
Ramraj

November 6, 2025
Home House Buyers logo

Reply from Home House Buyers

Hi Ramraj, thank you for your kind words. We're so pleased to hear that Chris was able to provide support and reassurance during such a stressful time. Thanks again from all of us at HHB.

Rated 5 out of 5 stars

Helpful and no pressure applied very…

Helpful and no pressure applied very understanding with IHT and with complications and delays with dealing with estate planning. Christopher has been a great help explaing about services and process.

November 19, 2025
Home House Buyers logo

Reply from Home House Buyers

Thank you for your kind review. We're really pleased to hear that Christopher was able to support you through what can be a complex process. It's great to know you felt understood and never pressured. Thanks again for taking the time to review us.

Rated 5 out of 5 stars

Charles Sandle was ever so helpful and…

Charles Sandle was ever so helpful and informative, made the whole process clear and easy to understand. Thank you Charles!

November 17, 2025
Home House Buyers logo

Reply from Home House Buyers

Thank you for your kind words! We're so pleased to hear that Charles was able to make everything clear and straightforward for you. We'll be sure to pass on your review to him. Thanks from all of us at HHB.

Rated 4 out of 5 stars

Christopher was great!

Christopher was a very friendly, professional and pleasant person to deal with. At no time did I feel pressured into anything and this was appreciated.

4 stars is a simple reflection that I didn't get very far other than a quick chat due to the valuation received.

November 17, 2025
Home House Buyers logo

Reply from Home House Buyers

Thanks so much for your kind words about Chris, we're really glad to hear you had a positive and pressure-free experience. We understand that the valuation may not have met your expectations, but we appreciate you taking the time to share your thoughts. If there's anything you'd like to revisit with us, we're always here to help. Thanks again from HHB.

Rated 5 out of 5 stars

I made a call to Home House Buyers and…

I made a call to Home House Buyers and spoke to Charlie ,he was very helpful and informed. He has got the ball rolling regarding my call.hopefully all will proceed smoothly.

November 14, 2025
Home House Buyers logo

Reply from Home House Buyers

Thanks so much for your kind words. We're really pleased to hear Charlie was helpful and got things moving for you. Thanks again for taking the time to review us.

Rated 5 out of 5 stars

Good Conversation

Spoke with Daniel Tomlinson,he gave me some great advice and a fair offer on my house which im considering !

November 14, 2025
Home House Buyers logo

Reply from Home House Buyers

Thanks for sharing your experience. It's great to hear that Daniel was able to offer helpful advice and a fair proposal. We're here if you have any more questions while you’re considering your next steps. Thanks again,

Rated 5 out of 5 stars

Daniel Tomlinson Was very helpful at…

Daniel Tomlinson Was very helpful at explained everything to me I am considering my options at the moment but seems a very simple way to sell a property and the offer seems fair taking away the hassle of estate agent and solicitors fees etc
Thank you

November 12, 2025
Home House Buyers logo

Reply from Home House Buyers

Thanks for your kind words, and we're really glad to hear Daniel was able to help. It’s great to know you're finding the process straightforward and hassle-free. Thanks again for taking the time to leave a review.

Rated 4 out of 5 stars

Charles Sandle promptly contacted me…

Charles Sandle promptly contacted me and quickly gave me a summary of their services.
My circumstances didn't suit but he gave me a useful alternative which i shall try. Thank you.

November 11, 2025
Home House Buyers logo

Reply from Home House Buyers

Thanks for taking the time to leave a review. We're glad Charles was able to provide clear information and point you towards a helpful alternative. Wishing you all the best moving forward, and we're here if you need us in the future.

Rated 4 out of 5 stars

My experience with Charles Sandle of…

My experience with Charles Sandle of Home buyers was great, good response time and explained the process of the buying to me.

November 6, 2025
Home House Buyers logo

Reply from Home House Buyers

Thanks so much for sharing your experience. We're really pleased to hear that Charles was responsive and helped make the process clear for you. We'll be sure to pass on your kind words to him. Thanks again.

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