The lady on the phone was very helpful. Panna took us through every step helping us along the way and answering any questions. We were struggling with our WiFi connection but she sorted it out within... See more
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8 Piries Place, RH12 1EH, Horsham, United Kingdom

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Amir was very friendly, he spoke clearly and helped with all my queries regarding electricity tariffs, funny also.

Reply from Home Telecom
Allow third party providers using there service to harass customers. Service is as advertised.
Really happy with the service from Goodlord. I was contacted by Corey while sorting out my house move, and he was really helpful from start to finish. He took the time to explain everything clearly and managed to get me a really good deal on my energy.
Corey was friendly, professional and made the whole process really easy. Would definitely recommend Goodlord, especially if you’re moving house and want someone to help take the hassle out of sorting your utilities.

Reply from Home Telecom
Good to deal with, remains to be seen how good they will be long term.

Reply from Home Telecom
Had a lovely chat with Kebbis , he was supremely helpful and reallly kind and patient in explaining the energy usage and everything there in with the move . Highly recommmend speaking with him for any queries .

Reply from Home Telecom
Kebbis was efficient, friendly and extremely polite. Hope to speak with him again.

Reply from Home Telecom

Reply from Home Telecom
Corey was very helpful when helping me set up broadband. His colleague was also very helpful over another phone call. Overall they were a brilliant team to support me.

Reply from Home Telecom
My experience with Corey during our conversation was conscise, polite and respectful. He explained to me very well.

Reply from Home Telecom
Guy was very helpful and useful and helped me to find the cheapest and best deal, thank you very much

Reply from Home Telecom
Valentin Valeanu was very helpful. Thank you for your assistance 😊.

Reply from Home Telecom
Will was efficient and clear communicator. Job well done.

Reply from Home Telecom
Amir went through everything I needed to know and didn’t make me feel silly for all my little questions. 10/10 experience.

Reply from Home Telecom
Diego was so helpful and explained everything in details for me
He is so patient and kind

Reply from Home Telecom
Mathew sorted us out a great deal. I can honestly recommend this company and defo ask for Mathew.
From Tracy and Russell

Reply from Home Telecom
Jordan was very helpful and friendly, setting my energy up quickly and hassle-free. Everything was sorted and Jordan went over everything very efficiently.

Reply from Home Telecom
Daniel was very helpful and easy to organise things with. Thank you!

Reply from Home Telecom
Amir was extremely helpful and guiding through the entire process. Couldn't recommend him more for this process

Reply from Home Telecom
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