HomeToGo.de Reviews 

Straightforward booking process, however PayPal transfer failed, reason unknown.
After several retries just the information that a payment advice had been receiver/accepted, whatever this means.

My booking experience is excellent so far. It was very easy to put in all my information.
I can tell you more when I get to the accommodation, if everything was described correctly and so on.

everything was fine

Easy to book, good service.

Good idea to Show also alternative Opportunität. So we found our home for holidays.

Prices are fake and the site itself is just a scrapper of outdated information at best, at worst just fake information. Don't waste your time.

Was OK! Professional and quick!

App easy to handle, quick booking.. 5 stars

Very nice, perfect and sure

Easy booking, great overview

My wife and I had two different pries for the same object. So we took the cheaper one. But why?

Good and easy, quickly

The booking was quite forward. I also wanted to reserve the hotel fast to not lose it and pay a bit later because at the moment I was not in a situation to pay. Reservation was complete and I paid hours afterward and everything went superb.

It works good and it's easy to use. Second time I booked here

Everything was great but I struggled with the payment as I had try it several times

I 've chosen hometogo because it operates worldwide and can offer a broad choise of vacation houses.
The offers are detailed presented and the price is okay.
Pictures of the object and its surroundings help to get an impression of where to go.
It was easy to book and there were quick communication regarding some questions I had.
Good choice!

Our recent stay at an apartment in Hvar booked through HomeToGo was a distressing and deeply unsatisfactory experience.

Upon arrival, we received no email instructions and had to proactively contact the company. The host did not welcome us in any way, nor did she respond to our calls, leaving us to find the key to the apartment by ourselves. Despite multiple attempts to obtain the WiFi address, we received no response. After spending approximately five hours on the terrace, the host finally approached us, and the first thing she said was, "No music after 22:00. Next time I see you, you are out." We had never received such treatment before and were shocked by her rudeness.

The situation escalated on the night of 27th of July 2024 when, at 22:00, we were inside the apartment talking quietly with low music playing. By 23:00, a neighbor began shouting aggressively at us. To avoid further conflict, we immediately left the apartment. Upon our return, we conversed briefly for approximately 15 minutes before going to sleep. The following morning, the owner demanded that we vacate the apartment within an hour, threatening to refund only 50% of our payment. After we packed our bags and were ready to leave, the owner expressed regret, citing "bad luck" and stating she had no choice because the neighbors, who were staying for two months, had threatened to leave if we were not evicted. It was apparent that the primary motivation for our eviction was the owner's financial interest rather than any misconduct on our part.

Despite adhering to the owner's instructions and being respectful towards the neighbors, we were unjustly evicted and incurred additional expenses by renting scooters and finding alternative accommodation on the other side of the island.

When we reached out to HomeToGo for resolution, we were informed that there were no grounds for a refund due to alleged house rule violations. As a token gesture, they offered a meager 10% refund, which hardly compensates for the inconvenience and additional costs we incurred.

This experience has left us feeling deeply disappointed and misled. We trusted HomeToGo to facilitate a pleasant stay, but instead, we faced rude and unresponsive hosts, unexpected evictions, and a lack of support. We hope that sharing our experience will help other travelers avoid similar distress and encourage HomeToGo to better vet their hosts and improve their customer service.