My questions received a prompt reply, but I was unable to apply the price quoted to the sample I ordered. And I did not receive tracking information or an ETA for my order.
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See what reviewers are saying
After a full day of doing my taxes I discovered my tile had arrived. They made my day! The boxes they came in were quite beat up so I went through them carefully -- a few individual tiles had come o... See more
Processing and delivery taking too long. Ordered and processed on 3/08/26, completed on 3/09/26, then nothing. No tracking, no communication. I am canceling the order. No longer needed due to the slow... See more
My order was fulfilled very quickly and correctly, which was great. However, a significant portion of the sheets of tile were slightly damaged (i.e., edges of glass tiles had been chipped by abutting... See more
Company details
Written by the company
Hominter is consistently working hard on offering customers the innovative tiles. Over the past 10 years, it has been a great pleasure to work with thousands of houseowners, designers, builders, and distributors. Our goal is give customers more choices, higher quality, better value and superior service.
Contact info
5004 25th Ave, 11377, Woodside, United States
- ContactUs@Hominter.com
- www.hominter.com
3.0
Average
222 reviews
Hasn’t replied to negative reviews
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Company does not work well with people
Company does not work well with people. Order not correct
June 6, 2019
Unprompted review
Reply from Hominter
Seems you confuse the order, we had shipped out what you order. and you find that you have not yet placed another order according we chat by email.
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Great company delivered products of top…
Great company delivered products of top quality. I wish they had there products available in the regular stores like Lowe's or Home Depo for easier distribution. The color choice is so good .
May 20, 2019
Unprompted review
My whole order has not arrived
My whole order has not arrived. 3 sheets of tiles are broken and I need replacements. I’ve emailed customer service but no answer yet.
May 19, 2019
Unprompted review
Reply from Hominter
As usual, we will resend pieces to replace the damaged pieces, if customer need to replace the whole sheet that they need to pay the shipping cost only, the replace tiles are free, please kindly understanding.
Shipment took a little longer than I…
Shipment took a little longer than I expected to ship, but once it did I was able to track it all the way to my home. This allowed me to schedule my tile installation. Great job, Hominter! I would use you again!
May 17, 2019
Unprompted review
Very fast Delivery and I love my…
Very fast Delivery and I love my product.
May 11, 2019
Unprompted review
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I love these tiles
I love these tiles, I have used them as the splashback in my kitchen and they look amazing. I get compliments on them all the time. It was very easy to speak to someone at Hominter when I had queries and the tiles came in under 2 weeks as well. I would definitely buy from Hominter again in the future.
May 11, 2019
Unprompted review
Tiles were so beautiful and the…
Tiles were so beautiful and the customer service was amazing ... Am in love with my backsplash
and got so many complements
May 10, 2019
Unprompted review
Order was incorrect but customer…
Order was incorrect but customer service promptly fixed the issues. Customer service representative was quick to respond to emails. Product was just as pictured.
May 7, 2019
Unprompted review
We are very pleased with our order from…
We are very pleased with our order from Hominter! We ordered some glass tiles on a Saturday night and the tiles were on our doorstep at lunch on Tuesday with FREE shipping!! The tiles are beautiful and look exactly like we were hoping!! VERY pleased with our first experience/order from Hominter!!
April 12, 2019
Unprompted review
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Biggest headache ever!
I ordered tiles to do the back wall of my bathroom and came up two tiles short. I emailed to see how I could order two more tiles. It would take two days to hear back due to that the company was responding from China. And three emails later, they finally told me that I would have to order 6 to get them out of the US and the cost was higher than originally. OR I could order them from China if I only wanted 2 tiles, pay over $30 in shipping and the cost per tile was more than double!! (Around $100 total for two tiles!) These were CLEARANCE tiles at about $14 per s/f. I ended going the route of ordering 6 from the US to get them faster and it was less expensive. A total headache!!! I would not recommend using this company due to the fact that they are based out of China. Go to your local stores and see if you can find something.
April 6, 2019
Unprompted review
Reply from Hominter
Hi there, we are so sad to see this message. according we chat by email, as the short tile is very urgent to you, so we suggest you to order 6 pieces which we told to you the smallest carton. and if you like to order 2 pieces, it is about 4 kgs, the shipping cost is very higher, customer just need to pay $30,the rest shipping cost paied by ourself.please kindly understanding, thank you.
The tile was beautiful
The tile was beautiful. The packaging was excellent, well packed to not break, and a nice strap to pick up the heavy box.
April 4, 2019
Unprompted review
Backsplash tiles
Purchased backsplash tiles for my kitchen. They arrived quickly and will be beautiful once they are in place.
April 4, 2019
Unprompted review
Love the tile
Love the tile. Only reason for 4 stars instead of 5 is there was quite a few broken tiles. I was able to piece them together though. Looks great!
April 4, 2019
Unprompted review
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BEAUTIFUL Tiles
I was a little nervous about ordering tiles online, so I ordered a sample. Of course from a small piece you can not tell exactly how the whole sheet would look but I went ahead and ordered the amount of sqft that I needed. The tiles came in very quickly and I was so amazed when I opened the boxes and saw the beautiful tiles, they were better than the sample! I can't wait to do my kitchen back-splash! Great product, and super timely delivery!
March 20, 2019
Unprompted review
Very fast delivery
Very fast delivery. I could not find for my project anything like this around, and took a risk to buy online. Very impressed, beautiful tiles!
March 9, 2019
Unprompted review
Beautiful tiles, excellent response time.
This is my third order from Hominter. I love my tiles so much they are being installed in another room. They are beautiful and the delivery is free and fast. Couldn't ask for more.
March 5, 2019
Unprompted review
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The tiles arrive very quickly
Beautiful products and quick delivery.
The tiles arrive very quickly. They were very well packaged to ensure no breakages. Ordering process was very simple with good choices for payment options.
March 4, 2019
Unprompted review
I have been asked twice to review an…
I have been asked twice to review an order I have not yet received. I am a little concerned about how long it is taking to get here.
February 18, 2019
Unprompted review
Reply from Hominter
Hi John,we had updated the tracking number to you when we shipped it out, and you had received yesterday according tracking information, please kindly check it, thank you.
Wonderful packing
Wonderful packing. Timely delivery... Nice design. Thank you. We love it.
Recommend, seller, to put more photos of installed designs with the different grout colors. That will help more people to quickly decide things.
February 18, 2019
Unprompted review
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