Hood.de  Reviews 

47,780
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Good quality product, exactly as described. At a very good price. Expertly packaged for its long journey (we’re in Ireland). Super-fast delivery at a very reasonable rate. We will defiantly be buying... See more

Rated 5 out of 5 stars

Good quality product, exactly as described. At a very good price. Expertly packaged for its long journey (we’re in Ireland). Super-fast delivery at a very reasonable rate. We will defiantly be buying... See more

Rated 1 out of 5 stars

I ordered a small case of "Miind" energy drink, which was a discontinued product. After three days, the seller updated the status to "shipped," but the courier service never actually registered the pa... See more

Rated 5 out of 5 stars

Smart way to sample expensive perfumes, I recently ordered 1 scent sample. Huge variety of niche perfumes. Perfect way to try something new and unique without buying a full size bottle . Fast processi... See more

Company details

  1. Online Marketplace

Written by the company

Hood.de (www.hood.de) ist einer der größten Online-Marktplätze im deutschsprachigen Raum. Besonders vorteilhaft für Verkäufer auf Hood.de ist die konkurrenzlos günstige Gebührenstruktur. Mehr erfahren Sie unter www.hood.de.


Contact info

4.1

Great

TrustScore 4 out of 5

48K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(47,780)

6,895 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not order here

I still haven't received the order and the actual seller nor hood.de haven't helped. It was a birthday present for my little daughter. The celebration was days ago. I had to contact the transporter myself and they told me the order is coming from China (I ordered and original Jelly at product from Spain)!!! VERY VERY DISAPPOINTING.

April 15, 2026
Rated 1 out of 5 stars

Avoid Hood like the plague.

Avoid Hood like the plague.
I ordered an item which failed delivery due to poor documentation. I was told another would be sent. It was not.
I was told a refund would be forthcoming.
No refund has yet arrived !
Be Warned !!!

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great

The item looks good, quality is excellent, size matches the expectation, was delivered on time, just before birthday. Very good experience in general. Would recommend.

April 3, 2026
Rated 1 out of 5 stars

The customer service is the worst i…

The customer service is the worst i encountered. they treated me very badly and they even insulted me when i asked about my package that i never received. Das ist der schlechteste Kundenservice überhaupt. Sie haben mich beleidigt, als ich nach dem Paket fragte, das nie angekommen ist. Eine furchtbare Erfahrung.

March 15, 2026
Rated 5 out of 5 stars

Good quality product

Good quality product, exactly as described. At a very good price. Expertly packaged for its long journey (we’re in Ireland). Super-fast delivery at a very reasonable rate. We will defiantly be buying from Hood.de again, would 100% recommend to a friend.

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

Good quality product

Good quality product, exactly as described. At a very good price. Expertly packaged for its long journey (we’re in Ireland). Super-fast delivery at a very reasonable rate. We will defiantly be buying from Hood.de again, would 100% recommend to a friend.

February 21, 2026
Rated 4 out of 5 stars

Excellent quality wheels

I ordered wheels for my MB A45S from this company. When the wheels arrived they were excellent and fitted perfectly. Lug bolts were also included which was a nice bonus. Sadly the performance of the courier company (DPD) was very poor. My wheels sat in their depot in Germany for 7 days without any attempt to deliver them to Portugal. I think Hood need to consider alternative couriers as the cost of shipping to mainline Portugal was excessive for the service provided. If the delivery was as good as the service from Hood I would have given 5 stars.

February 7, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look