Hood.de  Reviews 

I am very satisfied with the products and delivery.

Perfect transaction ! Very satisfied with my purchase...👍

Great shopping experience. Can highly recommend this.

Logistic was good but not the product. I have been buying the same fragrance for 3 years (Santal 33 from the Labo) always directly from the brand or Net a Porter website. This time I decided to buy it from Hood.de because the price was quite attractive. The fragrance I received does not smell at all lime the original one.... or it is a fake or it is so old that it s useless now... Another odd thing, it says "made in USA" on the bottle lable but "made in uk" in a sticker below the bottle....I will not buy again from this website.

Goods delivered promptly to Ireland. Vendor provided very quick response to my email regarding delivery options

I appreciated it when my cash was refunded due to delay in product bought. But what I don't like is the polish seller who fail to deliver what you have paid for not untill you have to get in touch with another person who speaks Polish and tracks them for you. It's so sad and disappointing

It was fast and organized

I was quite hesitant at first, as I have always been an Ali-Express user. However, the tracking process gave me confidence and I rushed home after I saw the delivery arrive online. I couldn't believe my eyes. I wish my father was still alive to see me re-united with the same model Kienzle Markant with the black dial he bought me when I was 12 years old. He knew I liked WW2 style watches and this one reminded him of the ones similar to the US servicemen that used to billet in our little village in England when he was my age. I never forgot that loud tick! I realize the watch is 50 years old now and in such beautiful condition, so I wont be wearing it daily! Thank you so much for fulfilling a dream I've had since I was 12. But we didn't have the internet in those days. I hope you and your sellers, do the best they can to maintain the integrity and trust of your business.

Sind Fakes!

Super top t-shirt

Delivery and bit slow. But I understand the matter when I called the customer service and found out that it's a one man company owned. Anyway, he was very kind and attentive and received my item a couple of days after I called him and told him that I need the item.

I have ordered a bed on 1st of december and still not here yet!!!!!(today is already 5th of February!Áll the time I ask for an answer do not send one!Do not trust this site!

Worsed Marketplace ever!
I placed an order for a digital product on the 5th of Jan, never received the product, so i requested a refund..it took ages to only get any kind of feedbakc from support and finally at the 31st of Jan i received my money back.

First and last time.

Do not shop or use Hood.de. and the 3rd party seller King of Cards. A total scam. They advertised apple earbuds. But sent one with no charging box and they where counterfete fake. I tried to get a refund only for them to refuse my first return attempt. By stating the address was not readable i resent it to the same address this time it was taken in. Then waited 4 weeks for them to send a partial refund and did not refund 2 x postage. A total scam company. I would not recomend to anyone other than say stay far away from them.

Posting on the 31.01.2025..
As hood.de replied to my initial review, and are now trying to distance themselves from my comments. I will just add this hood.de has a legal responsibility to protect customers from frauds and scams. Such as making sure 3rd party sellers on the page are regulated. And any sale at the time is clear and non comfusing. The advert must be as advertised. Not including items that are clearly included in the advertising of the said products. King of cards did not do this and hood.de facilitated this. By allowing them to mislead customers. No customer should be left out of pocket in my case i have lost 22€. Because of postage where a fake product was sent. But i had to resend it back at my own cost. Then king of cards refusing to accept the package on the grounds they claimed the address was unreadable dispite the DHL representative standing at there door with the package in hand. Which ment DHL had no alternative but to return the package. I then complained to Hood.de, and got less than an adiquate response. So i then had to send it back again at my own expense and resend the package this time with a garenteed delivery. Only then did king of cards accept it. Then made me do the running about to get a partial refund. They attempted to delay the return so they could argue that it was not returned in time. Its absolutly dispicable. And Hood.de are equally responsable for not protecting me. The very least hood.de should have done. If you hood.de want to resolve this then send me the full refund along with the extra costs i had to incure. And not the part refund i was sent. Dont dare come on here and try and justify it and dont try wash your hand whilst pointing the finger elsewhere. Ansolute disgrafull company.

The box of the perfum was opened, the bottle tampered. Not sure if it is original. Also there was unexpected 20% charge for customs, which was not declared at the time of buy.

My order should have been sent on 15th. On my tracking number it said my package is announced and after, nothing. Delivery was till 24th of January and status on the tracking number is still the same. Sent two emails regarding my order and no response.

I found that, for the item I purchased, the price was unbeatable. Ordering and payment was very easy. Delivery was fine. I would purchase from this store again in the future without an doubts. Recommended.

Fast shipping, all great and the item is what was expected. Good service

The seller is very responsive and was nice enough to offer the same item in a spray bottle for no additional charge.

I appreciate it alot.

Thank you very much. My father is very happy.