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Hopes Grove Nurseries Reviews 

405
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 310 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional quality of the plants, noting that they arrive fresh, healthy, and true to size. People also praise the secure packaging methods and the fast, reliable delivery times provided by the service. Consumers find the ordering process very straightforward and appreciate the helpful guidance when choosing items for their gardens. Some reviewers were not happy with occasional delivery delays that caused plants to arrive very dry or damaged. A few consumers also mentioned receiving poor quality or withered items, along with difficulties when seeking support for dead plants.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality and healthy... See more

Quality

Consumers find quality to be positive, highlighting that the plants frequently arrive healthy, well-packaged,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting prompt arrivals and... See more

Order

Users describe positive interactions with order, highlighting the simple and efficient process, timely... See more

Service

Clients share positive opinions on service, consistently expressing satisfaction with prompt deliveries and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you for the very beautiful, high quality, healthy plants which arrived on time as described (pictured) on your website and confirmed by your lovely telephone staff. A very fair price too. I've... See more

Rated 5 out of 5 stars

Fantastic gardening nursery to deal with. Everything was done via phone call and was so easy and efficient. Calls were answered within seconds and couldn’t be more helpful. Our palms were delivered... See more

Rated 5 out of 5 stars

Really great company. They had run out of stock on a privet hedge deal I purchased so called me up to apologise and upgrade me to a larger version to complete the order at no extra cost, which was ver... See more

Rated 5 out of 5 stars

We purchased 110 potted hedging plants (Hypericum Hidcote), the ordering process was simple and the plants were delivered a few days later. The plants had been carefully packed, all arrived in perfect... See more


Company details

  1. Plant Nursery
  2. Wholesale Plant Nursery

About Hopes Grove Nurseries

Written by the company


Established in 1992, Hopes Grove Nurseries are hedging plants specialists with a 125 acre nursery and over 1 million home grown plants situated in the Weald of Kent. Our skilled nursery staff have over 200 years of growing experience between them so our plants are given the best possible start.

We only sell our hedging plants to the end user (not to Garden Centres or other nurseries) so you can be assured of direct from the nursery pricing that you will find very hard to beat. We deliver nationwide with plants coming directly from their growing beds to guarantee they are fresh and top quality.

Our website showcases the huge variety of hedging plants species and root types from bare root all the way through to instant hedging.

If you’re not sure which hedge is right for you, take a look at our Choosing The Right Hedge guide pages which detail the species which work best for each situation including privacy & chalk areas.

If you have any queries about our range or want some tailored advice, our expert team are more than happy to take your call on 01580 765600 or sign up to our newsletter to find out about upcoming sales and discounts first!

Plant Healthy certified

Written by the company

Hopes Grove Nurseries is Plant Healthy certified
We are one of just a handful of online nurseries to have attained Plant Healthy certification. In a nutshell, it’s a way of proving that we will always do the right thing in preventing the spread of harmful plant pests and diseases. The Plant Healthy Management Standard is a voluntary initiative that sets out requirements for implementing effective plant biosecurity systems that can be adopted by horticultural businesses. Hopes Grove Nurseries chose to be part of the scheme earlier this year, after a lot of preparation we received our independent audit in October 2025 and passed with flying colours!

Guaranteed to Grow

The Hopes grove Nurseries 12-month Plant Guarantee.

At Hopes Grove Nurseries we work tirelessly at our own UK based nurseries to deliver top quality hedging plants, trees, and shrubs for our customers to plant and enjoy.

We are proud to offer a complete 12 month guarantee as standard on all plants purchased from us. Should any of the plants purchased from us fail within the first 12 months after they are delivered to you, we will replace them.

Visit https://www.hopesgrovenurseries.co.uk/guaranteed-to-grow/ for full terms and conditions

Contact info

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4.5

Excellent

TrustScore 4.5 out of 5

405 reviews

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Replied to 18% of negative reviews

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4.5

All reviews

(405)

308 reviews in the last 12 months

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Rated 5 out of 5 stars

Fabulous service

Great service the plants came really well packed with plenty of straw to protect them. Good price compared to other garden Nurseries.Delivered in the time frame that we were told would definitely used this company again

June 29, 2026
Rated 5 out of 5 stars

Prompt response to my order

Prompt response to my order, arrived well packaged.

Nice looking plants, planted and trying to keep watered to keep alive in these extreme conditions.

Can't fault ease of ordering and service.

June 29, 2026
Rated 5 out of 5 stars

Another repeat buy

Another repeat buy. Always communicate well, on time, follow the instructions & quality great. Will keep using.

March 24, 2026
Rated 1 out of 5 stars

Bare root not very good

I bought 30 blackthorn and when they were delivered I could see that only 10 were any good. I did everything right planting them that day of delivery. A few weeks later I could see that only 10 was any good so I reported it to you I sent pictures, then Sara said to do a scrap test which I did and gave it a bit longer unfortunately the 10 I said were good are going well but the other 20 are no better than the first day of delivery.

March 24, 2026
Rated 5 out of 5 stars

Never ordered from this nursery before…

Never ordered from this nursery before and I was very impressed. Delivered quickly , efficiently , the plants were in fantastic condition , all the same size and they are looking fabulous now they are in the ground .Natasha who I made the order with was incredibly helpful and very professional, brilliant.

June 15, 2026
Rated 1 out of 5 stars

Poor customer support

Have ordered hedging from this company every year for twenty years. Have had the odd plant die in the past but this year nearly all the beech and yew have died. Sent photos but they refused to accept any responsibility because their T&Cs state that the dead plants must be photographed in the ground.I believe the plants were not delivered quickly enough after being dug up and sent. Customer loyalty didn’t count for anything in my case.

May 31, 2026
Unprompted review

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