Horsham Coffee Roast Reviews 

29
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've been buying my coffee beans online from Horsham for over a year. They offer so many complex and diverse coffees across a constantly changing selection of single origins and blends. Right now, I'm... See more

Rated 1 out of 5 stars

Placed an order ( #153016) on 11th October for a Wilfa coffee grinder and a selection box of coffees. Order arrived promptly and was delivered by DPD, as usual good service from the courier. I... See more

Rated 5 out of 5 stars

Obsessed with these roasters. They have an incredible variety of medium- and light-roasted beans. Citrusy, fruity, sharp. They understand coffee better than anyone else in the UK. And the delivery is... See more

Rated 5 out of 5 stars

Attended the personalised barista course at Horsham Coffee Roasters as a present for my Dad’s birthday. Was a fantastic few hours and we both want to go back next year! Becky was a super teacher - lea... See more

Company details

  1. Coffee Store
  2. Coffee Machine Supplier
  3. Coffee Roasters
  4. Coffee Shop
  5. Coffee Wholesaler

Information provided by various external sources

Shop for the worlds best coffee beans. We sell a range of ethically sourced, speciality coffee beans. Authorised La Marzocco espresso machine retailer.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(29)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Great coffee beans

Great coffee beans. Great price. Monthly prescription fantastic. Fresh beans. Great bags with air filters. Delivery quick and updates.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Top notch

I've now been a regular customer for two years and would like to confirm my fully positive review of March 2024. These guys are 5 star both for the quality of the product and for the service. On the one occasion in all this time when they made an error, they resolved the matter promptly and generously.

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent First Impressions

Two orders in the last month, both received well packaged within 48hours via Royal Mail.
Have really enjoyed the quality of the coffee and look forward to working my way through more of Horsham Roasters different single origin / blend offerings over the coming months.

November 12, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Always excellent, beautifully roasted coffee

I've tried a LOT of coffee subscriptions but now only use Horsham Coffee Roaster because their coffee is always excellent quality, ethical, beautifully roasted and interesting. As a bonus their customer service is great and so is their rewards scheme (free coffee every so often is a lovely bonus).

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Obsessed with these roasters

Obsessed with these roasters. They have an incredible variety of medium- and light-roasted beans. Citrusy, fruity, sharp. They understand coffee better than anyone else in the UK. And the delivery is always on point. Plus you get a little discount code with every order.

February 26, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great Experience for Coffee Lovers!

I was initially unsure about ordering from Horsham Coffee since their website had few reviews, but I’m so glad I gave them a chance! This is a serious and trustworthy site that clearly caters to coffee enthusiasts.

Their stock is wide, offering plenty of options for every taste, and the prices are good for the quality they provide. My order arrived promptly, and the whole experience was smooth and reliable.

If you're on the fence, I can confidently recommend giving them a try—I'll definitely be back for more!

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Personalised Barista Course

Attended the personalised barista course at Horsham Coffee Roasters as a present for my Dad’s birthday. Was a fantastic few hours and we both want to go back next year! Becky was a super teacher - learnt so much and she catered for both of our abilities.

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

Unsurpassed

I've been buying my coffee beans online from Horsham for over a year. They offer so many complex and diverse coffees across a constantly changing selection of single origins and blends. Right now, I'm drinking a delicious Rwandan natural processed coffee with tea and orange notes. The online ordering process is smooth, the coffee arrives quickly, and the beans are easy to dial in for home espresso making. I've found my ideal coffee roaster.

September 14, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Ignored by customer services - AVOID

Placed an order ( #153016) on 11th October for a Wilfa coffee grinder and a selection box of coffees.

Order arrived promptly and was delivered by DPD, as usual good service from the courier. I didn’t use the grinder for few weeks (had ground coffee to use up). When I started to use the grinder after the coffee had finished there was an unpleasant squeal. I contacted Wilfa to ask if this was normal, who directed me to contact where I ordered the grinder from.

I did this contacting Horsham coffee Roasters on the 13th NOVEMBER along with a video of the issue. I am have not received any response to date and I am disappointed with the poor quality of customer service.

I would not recommend this coffee roaster to anybody else because my experience has not been satisfactory.

October 11, 2023
Unprompted review
Rated 5 out of 5 stars

My 'Go To' Roaster

I have been using Horsham Coffee Roaster for a couple of years now and they have become my 'go-to' roaster for everyday coffee. I always buy 1kg bags of roasted beans and the quality and flavour has been consistently high.

I can thoroughly recommend all of their single origin and 'standard' blends, but I suggest sampling their seasonal blends before buying a large quantity as none have been to my taste and are inconsistent with the rest of their range.

Pros
- Excellent single origin and standard blends.
- Regular discount vouchers.
- Fast and efficient delivery.

Cons
- Seasonal blends are not to my taste.
- Annoying checkout process with a bombardment of promos and distractions both during and after payment.

June 28, 2023
Unprompted review
Rated 5 out of 5 stars

I've been subscribed for nearly a year…

I've been subscribed for nearly a year now and its been perfect. Great coffee, useful ability to skip or send my order early. I feel I'm getting great value as well as the coffee is so good and so different each month.

April 21, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great roastery and team

Great roastery, always enjoy their beans and they ship your order quickly - especially helpful when you're running low and forget to order more until the last minute like me.

March 24, 2023
Unprompted review
Rated 5 out of 5 stars

Always great coffee from a passionate, dedicated team

Always great coffee from a genuinely passionate business. Great range of single-origin beans, roasted perfectly (very few under-developed beans) and accurate tasting notes. Shame they're no longer within easy cycling distance of Horsham but the product and service certainly hasn't suffered from the move. And finally, a recent issue with a lost delivery was dealt with quickly and efficiently proving they still take customer service seriously too. Highly reccomeded.

January 27, 2023
Unprompted review
Rated 5 out of 5 stars

Taste Sensations

My new bean to cup machine has been graced with fine roasts. I am going to work my way through the range as each has wonderful sounding taste notes. Not to be found wanting for festive guests, I have ordered and look forward to trying and serving the Christmas blends.
My home was once in Horsham, so this was a natural choice for online purchases, and to date it has been a seamless service, well executed and has delivered on the company promise.
By far the best experience is the taste sensation in each and every cup.
So glad I have moved away from pods as there is absolutely no taste comparison.
Thank you for educating my palate with the blends you have to offer and I am really relishing the festive blends to come.

November 25, 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look