horze.fr Reviews 

13,657
TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Products were a good price even before the regular discount code was applied. Delivery quick - ordered late Friday received Wednesday lunchtime. Own brand breeches and leggings superb quality - and ve... See more

Rated 5 out of 5 stars

My first order experience was good. Really easy to use site and straightforward ordering and return. The return took a little while to be credited but there was tracking information provided so I wa... See more

Rated 1 out of 5 stars

The worst online retailer I have ever dealt with. Would give them zero stars if I could. They closed their customer service down 3 weeks before Christmas. My order was placed in November and was never... See more

Company replied

Rated 1 out of 5 stars

I ordered a rug on the 11th of December. The delivery date was 24th. I still have not received it. After countless emails to them they emailed me on the 11th January telling me my parcel was lost and... See more

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2.7

Poor

TrustScore 2.5 out of 5

14K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 5% of negative reviews

Typically replies within 2 weeks

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2.7

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(13,657)

40 reviews in the last 12 months

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Rated 1 out of 5 stars

Recent purchase - boots x 2

Unfortunately after only 2 weeks the boots leak badly... The lining in the boots also not good and keeps moving making them uncomfortable
Was expecting a lot and was very disapointed
Horze fr was very good in dispatching very quickly

December 8, 2020
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Reply from horze.fr

Bonjour,
Nous vous remercions pour votre commentaire et sommes désolés que le produit ne soit pas à la hauteur de vos attentes.
Afin de vérifier cela, nous vous prions de contacter notre service client.
Cordialement,
Votre Equipe Horze

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Rated 1 out of 5 stars

I bought a pair of waterproof riding…

I bought a pair of waterproof riding trousers for 169 euros and they are not waterproof, all you offer me is a 10% discount voucher, bad bad service!

October 30, 2020
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Reply from horze.fr

Bonjour,
Nous vous remercions pour votre commentaire et sommes désolés que le produit ne soit pas à la hauteur de vos attentes.
Afin de vérifier cela, nous vous prions de contacter notre service client.
Cordialement,
Votre Equipe Horze

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Rated 4 out of 5 stars

Products super

Products super! Unfortunately, delivery with Chronopost who don’t deliver to home address.

August 29, 2020
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