While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very good dialler system but what stands out for me is the technical support. Joe and Ed at hostcomm are brilliant when it comes to technical support help, to be honest everyone at tech support is gre... See more

Rated 5 out of 5 stars

HOSTCOMM HAPPINESS! Our business has been using HOSTCOMM services for about 4 years and have found the sales and technical support excellent and quick to respond when we encounter any glitches. Sin... See more

Rated 4 out of 5 stars

HostComm are always friendly and helpful and easy to get hold of (and speak to a real person). The service is easy to set up, lean and ideal for small businesses and charities (like mine)

Rated 5 out of 5 stars

Hostcomm provide a fantastic system and even better support. The interface is straightforward and easy to use which is a huge bonus. Each query or request is dealt with professionally and in a timely... See more

Company details

  1. Phone and Internet Service

Information provided by various external sources

Established more than 15 years ago, Hostcomm is one of the UK’s leading providers of hosted contact centre services. Its solution combines the award-winning omnichannel contact centre software, XCALLY, and Hostcomm’s proven expertise in contact centre services and support. It offers voice, live chat, email, SMS, social channels and unified customer analytics. Also, PCI-DSS certification and an AI chatbot.


Contact info

4.8

Excellent

TrustScore 5 out of 5

70 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good dialler system

Very good dialler system but what stands out for me is the technical support. Joe and Ed at hostcomm are brilliant when it comes to technical support help, to be honest everyone at tech support is great but Joe and Ed is who I get through to the most and they are absolutely brilliant. I can not praise them enough. I would recommend hostcomm to any business that is trying to dial a database.

August 1, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great service

We have used Hostcomm now for a while and the service is fantastic. The dialer they supply us with is easy to use and has helped us grow as a company. The team are always their to help when we have questions or need technical help. and always polite and helpful.

August 10, 2020
Unprompted review
Rated 5 out of 5 stars

5 STARS!

My company has been using Hostcomm for over a year and we are extremely happy with the services provided. We have been particularly impressed with the help we have received over the phone with learning how to use the system/technical support- 5 stars from us!
Chloe Janes

May 11, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Very helpful company

Very helpful company, sales team are very knowledgeable with the products they sell and any problems the tech team are not long sorting any issues.

March 10, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

My business has been using Hostcomm for…

My business has been using Hostcomm for 4 years now, I have never had any major issues and we do have the odd problem it is just a phone call to the helpline and it is sorted immediately.

I would recommend Hostcomm to any company looking to utilise their services.

Neil @ Illumin8 Lights Ltd

March 2, 2020
Unprompted review
Rated 4 out of 5 stars

Hostcomm Review

Support always very quick to help deal with issues, staff pleasant to deal with, systems reasonably easy to work.

February 26, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great company

Great company. Great support when needed, and wonderful service. Can highly recommend.

February 21, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

HOSTCOMM HAPPINESS!

HOSTCOMM HAPPINESS!
Our business has been using HOSTCOMM services for about 4 years and have found the sales and technical support excellent and quick to respond when we encounter any glitches.
Since upgrading our handsets to GRANDSTREAM we have improved call quality and the display usefully provides lists of calls made, received, missed etc. and other useful information, even the weather!
Now we are exploring some of their other B2B services. Keep up the great work!

February 6, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look