To my total shock and awe, I was helped beyond efficiently and to the complete resolution of my issue. What was even more shocking is that this was all done via their chat app. I have only the most r... See more
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Review summary
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MyHosting.com is a Game-Changer! I’ve been running multiple websites for over 8 years, and after trying just about every host out there (including the big names), I can honestly say MyHosting.com i... See more
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Erwin Zainal suport us very well. we are now setting cloudflare and connect to hosting.com. We need to setting up Cname and A record. he help us set up step by step with patient. So nice to have a kin... See more
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I was having an issue that was above my technical capacity and it was really frustrating me. I connected with chat support expecting to not resolve the problem and/or for it to take a long time. I was... See more
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Company details
Written by the company
We’re hosting.com—the new home of A2 Hosting and a global hosting network powering 3M+ sites worldwide. ✓ 800+ experts making your hosting experience fast, stable, and stress-free ✓ 20+ data centers around the world ✓ 1 new website every 15 seconds
Contact info
South Broadway 900, 80209, Denver, United Kingdom
- hosting.com
4.7
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Outstanding Technical Guidance and Responsiveness
Orbi was exceptionally helpful. They responded quickly, answered every question thoroughly, and clearly explained the division of responsibilities between the hosting provider and the customer. Rather than providing generic responses, they addressed each topic directly—including infrastructure maintenance, PHP version management, CloudLinux, Monarx, backups, and operational responsibilities—which gave me exactly the information I needed to accurately document our hosting architecture. Excellent technical knowledge, clear communication, and outstanding support. Thank you!
July 21, 2026
The LiveChat was so easy to work with
The LiveChat was so easy to work with. Communication was quick and fluid.
July 21, 2026
Reply from hosting.com
Hello Dustin,
Thank you so much for leaving us such great feedback! We are delighted to know that using our LiveChat was smooth and effortless for you. Providing fast, clear, and seamless communication is always our goal, so it’s wonderful to see that reflected in your experience. We truly appreciate your support and look forward to assisting you again anytime.
Warm regards,
Hernan, Customer Advocacy.
Prompt thorough handling of my issue!
July 21, 2026
Reply from hosting.com
Hello Steven,
Thank you for taking the time to leave this feedback! We are delighted to hear that your issue was handled thoroughly and resolved without delay. Ensuring that every concern is addressed completely and efficiently is always our top priority. We truly value your business and look forward to assisting you again in the future.
Hernan, Customer Advocacy.
I had a good experience with…
I had a good experience with Hosting.com support. Their team was responsive, polite, and helpful while I was checking hosting options for my Node.js and Next.js ticketing platform. They explained the technical requirements clearly, confirmed what would and would not work on my current setup, and helped route my request to the right team for a monthly Linux XS order. I especially appreciated the clear communication and the effort to find a practical solution instead of giving generic answers.
July 21, 2026
Reply from hosting.com
Hello Yaqoob,
Thank you for taking the time to share such detailed feedback! We are delighted to hear that our support team provided clear, tailored technical guidance for your Node.js and Next.js ticketing platform, rather than generic answers. Helping you navigate setup requirements and routing your Linux XS order smoothly is exactly the standard of service we strive for. We truly value your trust in our platform, and we are excited to support your project as it continues to grow.
Hernan, Customer Advocacy.
Good Support
Sophie V understood the request clearly and resolved the issue promptly. Thank you for your excellent support!
July 21, 2026
Unprompted review
Reply from hosting.com
Hello,
Thank you so much for sharing your feedback with us! We are thrilled to hear that Sophie understood your needs immediately and delivered a swift resolution. We will certainly pass along your kind words to her, as our team takes great pride in providing efficient, top-notch service.
Hernan, Customer Advocacy.
Reply from hosting.com
Hello Kaapi,
Thank you for sharing your experience with us! We are glad to hear that your experience has been positive so far, and we appreciate your patience while our team actively works to resolve your open issue. Ensuring everything is fully taken care of is our top priority. Should you need any updates or further assistance in the meantime, please feel free to reach out to us.
Hernan, Customer Advocacy.
Working with them since 2007
Working with them since 2007, i have almost 12 plans with them for me, and for my clients. They are really professional, fast acting support when there is a problem, and even very humanitarian.. They waited for me after the due date and made me a discount when I had a problem in my country making international transfers.
Thank you 🙏
July 21, 2026
Reply from hosting.com
Hello Jean,
Thank you for sharing your long-standing experience with us! We are truly honored to have been your trusted partner since 2007 and to support you across so many of your projects. Hearing how much you value both our technical support and our commitment to helping our clients during difficult circumstances means everything to our team. We deeply appreciate your loyalty over the years, and we look forward to continuing to serve you and your clients for many more to come!
Hernan, Customer Advocacy.
Quick response and handling with care
July 21, 2026
Reply from hosting.com
Hello Kicuk,
Thank you for sharing your experience! We are delighted to hear that you received swift support handled with such care. Our team always strives to pair speed with thorough, attentive service, so knowing we hit the mark for you means a lot. We appreciate your trust in us and look forward to helping you again whenever you need us!
Hernan, Customer Advocacy.
really fast and informed response
July 21, 2026
Reply from hosting.com
Hello Neil,
Thank you for taking the time to share your feedback! We are thrilled to hear that our team was able to provide you with such a quick and knowledgeable response. Delivering swift, well-informed support is what we strive for every day. We truly appreciate your support and look forward to assisting you again whenever you need us!
Hernan, Customer Advocacy.
Very nice explanation and provided…
Very nice explanation and provided pragmatic information
July 21, 2026
Unprompted review
Reply from hosting.com
Hello Robo,
Thank you for the fantastic feedback! We are delighted to hear that you found the explanation helpful and the information clear and practical. Providing straightforward, actionable insights is always our goal, and we truly appreciate you taking the time to share your experience with us!
Hernan, Customer Advocacy.
Orbi was really helpful and quickly…
Orbi was really helpful and quickly opened a ticket for the ModSecurity issue on my site. Clear and friendly support, thanks again!
July 21, 2026
Unprompted review
Reply from hosting.com
Hello Sacha,
Thank you for taking the time to leave such a wonderful review! We are delighted to hear that Orbi provided clear, friendly, and efficient support to get your ModSecurity issue addressed right away. Delivering fast and helpful service is always our top priority. We truly appreciate your feedback and look forward to assisting you again whenever you need us!
Hernan, Customer Advocacy.
Excellent and efficient trouble…
Excellent and efficient trouble shooting as usual. Keep up the good work
July 20, 2026
Reply from hosting.com
Hello Collman Digital Marketing Agency!
Thanks so much for these kind words, it's great to see that we have kept up the great standard. Please contact us again anytime if there is anything else we can help troubleshoot.
-Sam, Customer Advocacy
Helpful technical support
Customer service was able to answer my questions and provide helpful feedback.
July 20, 2026
Reply from hosting.com
Hi Jess,
If you have questions, we have the answers, thanks for taking the time to review us today! We welcome you to contact u anytime, we are here 24/7 every day of the year. All the best!
-Sam, Customer Advocacy
BEYOND helpful
BEYOND helpful. Great service, even better customer support (if you dont mind using a chat). 10/10, would recommend.
July 20, 2026
Reply from hosting.com
10/10 sounds great to us! We really appreciate you sharing your experience today and are so happy to hear our team could assist. We will be ready whenever you need support, please reach out anytime!
-Sam, Customer Advocacy
Metta and Unggul are incredible
Metta and Unggul are incredible! the customer service at this company should be studied. i have never experienced anything like what i did to with this company. i was freaking out and they were calm and made me feel like they were going to take care of my issues and they did. they answered every question, made me feel like its ok to call back, for something as complicated as websites they walked me right through everything. THANK YOU METTA AND UNGGUL!!!!!!!!!
July 20, 2026
Unprompted review
Reply from hosting.com
Hi Ronald,
Thank you for the lovely review and for shouting not one but two of our teammembers! We're thrilled to know you had a positive experience with Metta and Unggul. We hope to assist you again whenever the need arises.
-Sam, Customer Advocacy
The support is very fast and good.
July 20, 2026
Reply from hosting.com
Hi Roger,
Very fast and good is wonderful to see! Thank you for your positive comments. If you ever need assistance again, we'll be here around the clock.
-Sam, Customer Advocacy
Reply from hosting.com
Hello Du!
Thanks you for the excellent feedback. So nice to hear our team was able to provide the help you were looking for. We look forward to assisting you again.
-Sam, Customer Advocacy
great service
July 20, 2026
Unprompted review
Reply from hosting.com
Hi Barbara,
Many thanks for your review today! We're delighted that you had a positive experience with our support team. Remember, we're always available whenever you need us.
-Sam, Customer Advocacy
Reply from hosting.com
Hello Randall,
Thanks for your kind review! We're delighted to hear our team was able to help and be so fast. If you ever need anything else, we're available every hour of the day.
-Sam, Customer Advocacy
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