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See what reviewers are saying

Rated 1 out of 5 stars

I was cancelled my agreement two years ago. You charge me despite cancelled agreement. I was write you about, but not answer came. Now you again try to charge me. Again I open request about and again... See more

Rated 5 out of 5 stars

After a year with hostpoco I can say they're professionals, their support never ignored me, quick responses, other than that the prices are really good compared to other hosting companies. With the ch... See more

Rated 1 out of 5 stars

If less than 1 star can be given, I would have love to do that. I have a reseller account with them containing about 25 websites, I woke up one day and find out that half of the website is missing... See more

Rated 1 out of 5 stars

Been a customer since June 2023, hosting email on two domains. Service has gone down 3x in the last year, each time lasting 5-7 days. Support is totally non-responsive. Last straw was them suspending... See more

Company details

  1. Web Hosting Company
  2. VPN Service

Written by the company

HostPoco is one of fast growing, and leading Web hosting provider. Offering reliable, and budget web hosting solutions starting from $0.5 dollar per month. Most of our plans comes with unlimited space and unmetered bandwidth. Hostpoco also offers 30 days money back guarantee, lets try the best recommended web hosting plans.


Contact info

1.8

Poor

TrustScore 2 out of 5

261 reviews

5-star
4-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Poor Service and Support

My website (with no content) was suspended for no reason with no warning or explaination as to how to unsuspend the website. I requested the cancellation of my HostPoco account which was confirmed by the Billing department in an email.

I then get charged for another year of service (one year after I initially signed up). I asked for a refund because my account should have been closed. They refuse to refund and said that the amount will be held as a credit for me to use at a later time.

No thanks.

November 28, 2022
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Rated 1 out of 5 stars

Absolutely appalling, rude and obnoxious dis-service

Absolutely appalling service. From my first enquiry right up to date I have had nothing but bad service. When logging a ticket I get rude replies (in all CAPS too). Issues remain unresolved and outages go unexplained. One of the worst service providers that I have ever dealt with.
EDIT: I have since cancelled my service with Hostpoco. I have never in my life experienced such rude and obnoxious service. I reported an attempted phishing attack and had my domains suspended.
** IF I COULD GIVE ZERO STARS I WOULD **

September 30, 2022
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Rated 1 out of 5 stars

Terrible Terrible service...

Terrible Terrible service...
Started of good, then just got worse.. constant lies of issues being fixed in 24 hours and 1 month later still having issues with sending emails. and still being told it will be fixed in 24 hours. It seems there servers are all blacklisted. even when being told to buy an ip address, i brought 2, and still coming up as blacklisted.
The support replys are always 24 to 48 hours...

do not reccomend this service as a reseller as i have had to now pay for 5 of my clients to go to a new server as they could not send emails . .

September 6, 2022
Unprompted review
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Rated 1 out of 5 stars

It is the worst hosting

It is the worst hosting, because in this case cheap is so expensive... the server did not work for a month and my websites were not recovered. Fortunately, I do monthly backups myself in my laptop. By losing my websites and those of other companies, it made me lose money and affected my reputation as a company. Hospoco is a clear example of how cheap can be very expensive... They even tried to charge me twice fraudulently.

I absolutely do not recommend Hostpoco.

Es el peor hosting, porque lo barato cuesta caro... el servidor no funcionaba durante un mes y no se recuperó mis páginas web. Afortunadamente, hago backups mensuales por mí mismo. Al perder mis páginas web y de otras empresas, me hizo perder dinero y afectó la reputación como empresa. Hospoco es el claro ejemplo de que lo barato puede salir muy caro... Incluso me quisieron cobrar dos veces de forma fraudulenta.

Absolutamente no recomiendo Hostpoco.

August 30, 2022
Unprompted review
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Rated 5 out of 5 stars

A good and very helpful Hosting

I was using a different Hosting for some years with more or less good success!
HostPoco differs a lot, on the good side, and showed that it's very helpful for just normal users and customers. I'm not a heavy user at all and just still didn't decide yet what I really will do in the next future, the life is very strange at this time and not easy!
Anyway, I'll thank the very helpful staff for all already done and will do in the future.
Thanks and best regards from Thailans
Reimar

August 12, 2022

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