Hotel Kessler-meyer Reviews 3

TrustScore 4 out of 5

3.9

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3.9

Great

TrustScore 4 out of 5

3 reviews

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Rated 1 out of 5 stars

We are not coming back to Kessler-Meyer, very unpleasant experience

Hotel facilities were fine and rooms were okay, but a bit old - looks like they will go through a make over soon. Very good breakfast buffet.
However, very unpleasant experience with the staff in the restaurant. We were on a trip to celebrate my boyfriend's birthday and decided to eat in the hotel's restaurant with a couple of friends. The waiter who served was very unfriendly, did not want to reply in English, did not smile, answered very impolitely when we asked for a cooler for the wine that was way too hot. Also replied in a very rude manner, when we asked to wait a little bit for the main course, which we asked for immediately as the plates from the starter were taken out. We were not offered dessert and it was evident that they wanted us to leave as soon as poosible.
I am very disappointed and sad about this unpleasant experience and we are not coming back to Kessler-Meyer.

December 28, 2019
Unprompted review
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