House of Denial Reviews 31

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Had an issue with my favourite cage... First it looked to be solved by Mistress K. But then she refused, sure it was the last time shopping there. Should not happen such a handling. No warranty giv... See more

Company replied

Rated 5 out of 5 stars

I'm absolutely in love with the new Hera XS with hex screws. After finding the right sized ring, I almost completely forget I'm wearing it. I've always disliked the bulky lock bump on most cages, this... See more

Company replied

Rated 5 out of 5 stars

I contacted house of denial after several failed attempts with other well know sex shops, none of which had a clue about chastity. The selection with HOD is vast and caters for all sizes and levels ne... See more

Company replied

Rated 5 out of 5 stars

I read everything on the website and followed the instructions on sizing before selecting the cage that best suited my needs. Having lived with a plastic cage for so long I was apprehensive but the di... See more

Company replied


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Had an issue with my favourite cage..

Had an issue with my favourite cage... First it looked to be solved by Mistress K. But then she refused, sure it was the last time shopping there. Should not happen such a handling.
No warranty given withon less than 6 month!!!
At the end we came to a solution. Thanks a lot.

January 28, 2026
Unprompted review
House of Denial logo

Reply from House of Denial

We've taken some time before responding to this as we worked with the customer to resolve the issue.

We received an email from the customer letting us know that the cage they ordered had been broken during use. We asked for more details so that we could investigate this and the customer told us that their play partner had broken it.

We offered to sell the customer a new cage separately to replace it and they responded negatively. How they managed to break a stainless steel cage in the way they did I honestly don't know. We tested this ourselves extensively and still can't figure out how it was done.

A compromise was reached. They purchased a different cage kit and we put a replacement for the broken cage in the package.

Rated 5 out of 5 stars

Great Customer Service

I was having an issue with a cage I got from House of Denial that I don't think was a product fault but I couldn't find answers online so I reached out to ask for advice. Mistress K offered agreed with me that it sounded like a me problem rather than a faulty product but still offered me a replacement part and generously sent it right away with next day delivery.
I've bought from HoD before and I'm sure I will again in the future as they have good range of quality products, and evidently they also have excellent customer service

June 22, 2025
Unprompted review
Rated 5 out of 5 stars

Professional & Friendly vendors

The website is full of useful product information, enabling inexperienced and expert buyers alike to make informed choices. Delivery was fast and discreet. Good, supportive and polite post sales communication. The product I bought was excellent, exceeding my expectations.

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

Fast, discreet, professional service

I must commend HoD on their well laid out website and useful articles, which allowed me to make a more informed purchase than I perhaps otherwise would have. Likewise, their commitment to discretion is appreciated -- my purchase did appear on my payment record as described, and the items ordered also arrived in plain packaging.

August 21, 2024
Rated 5 out of 5 stars

Issue Resolved Quickly

After posting my review, I immediately heard back the very next day and was given a very understandable reason as to why I hadn't heard back. It was a relief to hear! My new cage was sent the very day I heard back and just arrived today. Aside from that delay, the staff have been helpful and friendly! And once they learnt of my issue, it was resolved immediately. Definitely deserving of 5 stars!

June 25, 2024
Unprompted review
House of Denial logo

Reply from House of Denial

Thank you so much for your honest feedback and I'm glad that this was resolved quickly for you.

Rated 5 out of 5 stars

Great support and products

I have several cages from this site over the years and they have all been great. My most recent one had a design issue where is was manufactured incorrectly, I contacted customer support via email and after I explained what was wrong and attached a picture of the faulty model they got back to me and sent a new cage through free of charge. I was terrific customer support and I felt like they were on my side the whole time.

February 21, 2024
Unprompted review
House of Denial logo

Reply from House of Denial

Thank you so much for your very kind review. We're glad to hear that the issue was resolved and that you're happy with your purchase.

Rated 5 out of 5 stars

I'm absolutely in love with the new…

I'm absolutely in love with the new Hera XS with hex screws. After finding the right sized ring, I almost completely forget I'm wearing it. I've always disliked the bulky lock bump on most cages, this solved that quite well. Good communication, shipped quickly, able to track my order,... Will definitely buy from them again. Especially if a smaller cage, curved rings, or security screws become available!

November 11, 2023
Unprompted review
House of Denial logo

Reply from House of Denial

Thank you so much for your very kind review of Hera. We worked very hard on the design and it's so rewarding to hear that you're enjoying the device.

Rated 5 out of 5 stars

Good product and good business management

I bought HoD600S cage, which it is very comfortable and discreet. Mistress K is very kind and its business management for solving issues and doubts is impeccable. I'd recommend anybody who is looking for a chastity cage to trust House of Denial.

October 11, 2023
Unprompted review
House of Denial logo

Reply from House of Denial

Thank you so much for the very kind review. We do our best to help and are glad that you're enjoying the device that you received.

Rated 5 out of 5 stars

I ordered a device as chosen by my wife…

I ordered a device as chosen by my wife but found it too small for me and after a family drama happening Mistress K kindly helped me online in a really difficult period and i chose to buy a different style one and then after my wife finally saw it we arranged to send back the first one and get refunded. Mistress K was true to her word and a refund has been received today. Excellent service from a truly wonderful company, if only all customer services were this good. Lovely looking device and would certainly recommend them.

September 20, 2023
Unprompted review
House of Denial logo

Reply from House of Denial

Thank you very much for your very kind review. Glad that you now have a device that you're happy with and wish you all the best with your new cage.

Rated 5 out of 5 stars

Really helpful

Really helpful, knowledgeable and kind when I made enquiries on getting the right item. Quality was brilliant and postage really fast. Thank you 👍

September 18, 2023
Unprompted review
House of Denial logo

Reply from House of Denial

Thanks very much for the review Matt. Happy to help anytime.

Rated 5 out of 5 stars

The place to go

Have shopped here a couple of times and always excellent service and communication. First class products and happy to give advice

July 14, 2023
Unprompted review
House of Denial logo

Reply from House of Denial

Thank you so much for your review Julian. We're happy that you're enjoying the devices that you've received and look forward to helping you again in the future.

Rated 5 out of 5 stars

HOD S77

I read everything on the website and followed the instructions on sizing before selecting the cage that best suited my needs. Having lived with a plastic cage for so long I was apprehensive but the difference between my old device and the new steel cage is like chalk and cheese. My new cage feels fantastic in comparison and is so comfy to wear and really looks good. I very much hope to be moving to a smaller cage in the near future and will certainly be using HOD when the time comes. Thank you for making a sissy very happy x

June 29, 2023
Unprompted review
House of Denial logo

Reply from House of Denial

Thank you so much for your very kind review Ric. We're really happy to hear that you're enjoying your new metal cage and we're here if/when you'd ever like to try something new again.

We really like the S77 and think you made an excellent choice.

Rated 5 out of 5 stars

Superb service and products

I contacted house of denial after several failed attempts with other well know sex shops, none of which had a clue about chastity. The selection with HOD is vast and caters for all sizes and levels needed. Mistress K is very fast with communication and the info on the website is superb. I highly recommend you to use this company, I will be for all future needs. Many thanks for such a quality item

August 4, 2022
Unprompted review
House of Denial logo

Reply from House of Denial

Thank you so much for your very kind review Julian. We really do appreciate it.

Rated 3 out of 5 stars

Jeeeeez metal s99 large arrived today

Jeeeeez metal s99 large arrived today. Tried for an hour to get it on. Damn. Pinched skin. Gave up. Looks cool, Well made. Value for money. Very fiddly though. Will keep trying, maybe four hands will do it. Kinda small for a large device.

April 21, 2022
Unprompted review
House of Denial logo

Reply from House of Denial

Hi Jamal,

I'm so sorry to hear that you've had issues with the S99 cage that you received. Please do get in touch with us if you'd like to try a different device as we do offer exchanges.

Kind regards.
Mistress K

Rated 5 out of 5 stars

Very happy 5 star

Extremely happy with my purchase thank you really quick to arrive too And Mistress K was extremely helpful in guiding towards what I needed.

March 23, 2022
Unprompted review
House of Denial logo

Reply from House of Denial

Thank you for the kind review James. I really appreciate it and hope you enjoy the device that you ordered.

Rated 4 out of 5 stars

Good company

Had a misunderstanding, took some time but surly enough I heard back everything checks out good.

November 7, 2021
Unprompted review
House of Denial logo

Reply from House of Denial

Thanks Ryan. I hope you enjoy the device you've ordered.

Rated 5 out of 5 stars

Outstanding service

I have nothing but praise for this business. Their products are excellent and service first-rate, from initial enquiry through ordering to delivery. Their aftercare can't be faulted either - a query after a few days use was followed up by a replacement without hesitation.

I have now bought another product of reduced size (following advice received on my initial enquiry several months ago), and the second experience has been just as good as the first. So all in all, I would thoroughly recommend HoD. You will be in safe hands!

October 3, 2021
Unprompted review
House of Denial logo

Reply from House of Denial

Thank you so much for the kind review Robert. Happy to help anytime and we're so glad that you're getting on well with your purchases.

Rated 5 out of 5 stars

Perfect service

Perfect service, Mistress K is super fast with communication too! thank you very much :)

May 6, 2021
Unprompted review
House of Denial logo

Reply from House of Denial

Thank you! The positive review is very much appreciated.

Rated 5 out of 5 stars

Very fast delivery of a fantastic…

Very fast delivery of a fantastic product :)

Mistress K was a great help when a different ring size was needed and communicated quickly and effectively

April 17, 2021
Unprompted review
House of Denial logo

Reply from House of Denial

It was my pleasure to help. Really happy to hear that the new ring is working out well for you.

Rated 5 out of 5 stars

A true 5 star experience

A true 5 star experience bringing affordability to Chastity and doing it with a wicked smile , you feel very comfortable and assured when dealing with Mistress K, nothing is too much trouble, I had a missing part on one device ( yes I have had several from them)) and the part was dispatched 1st class next day to me , they are my go to Chastity outlet now , keep the good work going , you at making people happy 😃

April 16, 2021
Unprompted review
House of Denial logo

Reply from House of Denial

Thank you so much for your review. We really appreciate the kind feedback and hope that you're now enjoying your device.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look