Indya Reviews 

2,311
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 1,830 reviews, reviewers had a great experience with this company. Customers frequently praise the beautiful designs and good fit of the products, often noting their appearance matches online images. Many appreciate the reasonable pricing and the wide variety of styles and sizes available. Reviewers also highlight excellent customer service, with staff being very helpful, responsive, and making the ordering process smooth. However, some customers noted issues with product quality and appearance, mentioning items looked different from pictures or had poor tailoring. A few also found customer service disappointing, citing order delays, communication gaps, or difficulties with returns.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many praising the good selection, variety, and... See more

Order

Consumers find the ordering process to be ambiguous, with many reporting easy ordering experiences and... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers praising the high quality of items,... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising the responsiveness and... See more

Price

Customers consistently note ambiguous experiences with price, with many reviewers praising the reasonable and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very nice experience to shop indian outfit at reasonable price in from house of indya. Shipped to Australia in just 10-15 days. The design and product is beautiful and good fit.thank you! The only thi... See more

Company replied

Rated 4 out of 5 stars

It was fun to c all of these beautiful dresses and to actually b able to afford them. This is my first Indian wedding and i'm excited to wear the dress and feel like a princess. I'm not sure what to e... See more

Company replied

Rated 4 out of 5 stars

I had a great experience shopping through this online portal for Indian outfits. The collection was beautiful, with a wide variety of styles, colors, and sizes to choose from. The quality of the outfi... See more

Company replied

Rated 5 out of 5 stars

The dresses are just how they look on the pictures. Any questions asked through whatsapp are propeely answered. Also guidance through size tables was done perfectly by Sanyogita. I would recommend... See more

Company replied


Company details

  1. Women's Clothing Store
  2. Children's Clothing Store
  3. Jewelry Store
  4. Men's Clothing Store
  5. Wedding Store

Written by the company

Indya – Redefining Indian Elegance for the Modern World Indya is not just a fashion brand; it is a celebration of India’s timeless traditions infused with contemporary aesthetics, catering to today’s global, confident, and style-savvy woman. Established in 2012, Indya has positioned itself as a leader in Indian occasion wear, Our thoughtfully curated collections cater to weddings, engagements, intimate gatherings, and festive soirées. Our omni-channel presence includes 150+ retail points of sale and a growing D2C international footprint, serving 3 million+ customers in 50+ countries. At Indya, we craft more than clothes; we create experiences. From weddings and engagements to family gatherings our collections are curated for every significant occasion on the Indian calendar. Each piece is a tribute to meticulous craftsmanship, blending luxurious fabrics, modern silhouettes, and exquisite detailing to ensure you shine effortlessly at every event.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 2 weeks

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4.0

All reviews

(2,311)

1,811 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered a pre-stitched saree

I ordered a pre-stitched saree. It’s terrible. Made hooks to jacket piece on saree rather than saree itself so it doesn’t hold not hold but looks bulky. Only three pleats are stitched at top which to not hold to the bottom. Looks terrible and makes palu too long. I paid American dollars and it’s a serious waste of money. Looks nothing like the picture.

July 27, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Sarada! We sincerely apologise for the inconvenience caused and are sorry to hear about your experience with the pre-stitched saree.

We truly value your feedback and would like to understand the concern better. Our team will connect with you at your convenient time to discuss the issue and assist you further.

Team Indya

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Rated 5 out of 5 stars

It was so easy to get a lenga fitted…

It was so easy to get a lenga fitted for my daughter whom is on the petit size. And everything went so easy to order. Very happy and now waiting for my order.

July 27, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Melanie! Thank you for sharing your wonderful experience! We’re glad to know that the ordering process was smooth and that the custom fitting option helped you find the perfect fit for your daughter. We truly appreciate your trust and can’t wait for you to receive your order. We hope you love it!

Team Indya

Rated 5 out of 5 stars

Amazed with the quality nice product OP

July 15, 2026
Unprompted review
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Reply from Indya

Hi Rahul! Thank you so much for your wonderful feedback! We’re delighted to know that you loved the quality of our products. Your appreciation means a lot to us and motivates our team to continue delivering the best experience. We look forward to serving you again soon!

Team Indya

Rated 5 out of 5 stars

Really good experience!

July 27, 2026
Unprompted review
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Reply from Indya

Hi Keerthy! Thank you for your wonderful review! We’re delighted to hear that you had a really good experience with us. Your kind words and support mean a lot to our team, and we look forward to serving you again soon!

Team Indya

Rated 5 out of 5 stars

Really user friendly website easy to…

Really user friendly website easy to navigate and added jewelry was fantastic

July 27, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Lisa! Thank you for your lovely review! We’re delighted to hear that you found our website user-friendly and easy to navigate. We’re also glad you loved our jewellery collection. Your feedback means a lot to us, and we look forward to serving you again soon!

Team Indya

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Rated 5 out of 5 stars

Easy website navigation and wide…

Easy website navigation and wide selection of items

July 26, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Sadia! Thank you for your wonderful review! We're delighted to hear that you found our website easy to navigate and enjoyed our wide selection of items. Your support means a lot to us, and we look forward to serving you again soon!

Team Indya

Rated 3 out of 5 stars

Order not customized

Update (7/30/26):
Anshul from House of Indya reached out and worked with me to get back the money I paid to customize. He was very helpful and I got my refund pretty quickly. He is the reason I am changing the rating, as I didn’t have much of an issue with customer service as some others have had. However, the order was still messed up and I still had to pay extra to fix the blouse, so I will keep the original review up.

7/25/26:
I ordered a lehenga and paid extra for customization. The item was delivered on time however I did not receive any of the customizations I had paid for. I specifically asked for lehenga tassels, padded blouse, a reusable bag. I also paid for the blouse to be custom stitched to my size. Instead it looked like someone just cut out the general idea of a what a blouse looks like and stitched it together without even looking at the measurements I sent them. On top of that there were all sorts of loose threads and extra fabric on the blouse and lehenga. I realize I won’t get the entire cost refunded, but now I am spending an extra $60 to get the blouse fitted to my size and get rid of the extra fabric. This price does not include the other custom things I asked for.
If I could give this zero stars I would. Given all the negative reviews on this site regarding their lack of customer service I doubt I’m going to get any refunds or even a response from them which is why I’m leaving this review here to prevent other people from making the same mistake as me.

July 25, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Sparsha! Thank you for sharing your feedback. We sincerely apologise for your experience. This is not the standard of service we strive to provide, and we never want our customers to face such issues.

Our team will connect with you shortly at your convenience to understand your concerns and work towards a suitable resolution. We truly appreciate your patience and the opportunity to make this right.

Team Indya

Rated 4 out of 5 stars

Great collection will submit another…

Great collection will submit another review once we get stuff

July 26, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Preet! Thank you for your kind review! We're delighted that you loved our collection. We hope you enjoy your order, and we'll look forward to hearing your feedback once you've received it. Your support means a lot to us, and we can't wait to serve you again!

Team Indya

Rated 5 out of 5 stars

Great variety of outfit

Great variety of outfit. No hidden charges at arrival.

July 26, 2026
Unprompted review
Indya logo

Reply from Indya

Hi There! Thank you for your wonderful review! We're delighted to hear that you loved our wide variety of outfits and appreciated our transparent pricing with no hidden charges upon arrival. Your feedback means a lot to us, and we look forward to serving you again soon!

Team Indya

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Rated 5 out of 5 stars

Perfect quality with excellent customer…

Perfect quality with excellent customer service

July 26, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Kajal! Thank you for your fantastic review! We're thrilled to hear that you were happy with the quality of our products and the excellent customer service you received. Your kind words mean a great deal to us, and we look forward to serving you again soon!

Team Indya

Rated 5 out of 5 stars

Great clothes

Wonderful experience, great quality.

June 9, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Hanna! Thank you for your wonderful review! We're delighted to hear that you had a great experience and were pleased with the quality of our clothing. Your support means a lot to us, and we look forward to serving you again soon!

Team Indya

Rated 5 out of 5 stars

Easy ordering

July 26, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Kiran! Thank you for your kind review! We're delighted to hear that you found the ordering process easy and convenient. We appreciate your support and look forward to serving you again soon!

Team Indya

Rated 5 out of 5 stars

Variety

Great collection

July 26, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Shreya! Thank you for your wonderful review! We're delighted to hear that you loved our collection. Your support means a lot to us, and we look forward to bringing you even more great styles in the future!

Team Indya

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Rated 5 out of 5 stars

Perfect outfit for my brother wedding

Perfect outfit for my brother wedding

July 26, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Shivam! Thank you for your wonderful review! We’re delighted to hear that you found the perfect outfit for your brother’s wedding. It means a lot to us to be a part of your special occasion, and we truly appreciate your support. We look forward to serving you again!

Team Indya

Rated 4 out of 5 stars

Customer support Meenu was very…

Customer support Meenu was very supportive with her positive helpful gesture and thank god I am able to buy our traditional Indian outfits in a very good and affordable price.

July 26, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Shivangi! Thank you for your wonderful review! We’re delighted to hear about your positive experience with our customer support team. We’ll be sure to share your kind words with Meenu for her helpful assistance. We’re also happy to know that you loved our traditional Indian outfits and found them affordable. We truly appreciate your support and look forward to serving you again!

Team Indya

Rated 5 out of 5 stars

Great communication!

July 25, 2026
Unprompted review
Indya logo

Reply from Indya

Hi There! Thank you for your kind feedback! We're delighted to hear that you had a great communication experience with us. We truly appreciate your support and look forward to serving you again.

Team Indya

Rated 5 out of 5 stars

Awesome support by them and product are…

Awesome support by them and product are worth

July 10, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Rachita! Thank you for your wonderful review! We're thrilled to know you were happy with our support and found our products worth it. Your feedback means a lot to us, and we look forward to serving you again!

Team Indya

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Rated 5 out of 5 stars

I bought a bunch of outfits for my…

I bought a bunch of outfits for my daughter and the prices are amazing as well as the designs! Will continue to shop here more often!

July 25, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Mita! Thank you for your wonderful review! We're so happy to hear that you loved the outfits, designs, and prices for your daughter. Your support means a lot to us, and we can't wait to welcome you back for your next shopping experience!

Team Indya

Rated 5 out of 5 stars

I Loved It ☺️✨

July 26, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Surjeet! Thank you for your lovely feedback! ☺️✨ We're delighted to know that you loved your experience with us. Your happiness and support mean a lot to our team. We look forward to serving you again soon!

Team Indya

Rated 5 out of 5 stars

Easy online ordering

Easy to order. Self explanatory!!

July 25, 2026
Unprompted review
Indya logo

Reply from Indya

Hi Harinder! Thank you for sharing your valuable feedback! We’re delighted to know that you found our online ordering process easy, smooth, and self-explanatory. We always aim to provide a simple and convenient shopping experience for our customers. We truly appreciate your support and look forward to serving you again soon.

Team Indya

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