Indya Reviews 

Easy to order. Self explanatory!!

They keep cancelling my orders. I hope my orders are not cancelled this time. Not a happy customer.

Good service

Easy to order. Had ordered several Kurtis which were excellent quality . Would highly recommend.delivery service is quick .

Great fit fast delivery

Worst Online Shopping Experience I've Had in 25 Years!!! Do not deserve a single star!

I placed three separate orders with House of Indya because I trusted the brand and assumed the first order would arrive in good condition. That was my mistake. I should have waited before placing additional orders.
Out of four outfits I ordered across those three shipments (three sarees and one salwar suit), only one blue saree arrived in wearable condition. Every other item was packed so tightly and carelessly that they arrived looking like they had been stuffed into a ball. The fabrics were severely crushed, wrinkled, and folded beyond what anyone would expect from brand-new clothing.
One of the sarees was purchased specifically for a wedding, and I couldn't wear it because it arrived in such terrible condition. New sarees should arrive neatly folded, well-presented, and ready to wear after a light touch-up at most—not looking like they've been compressed for weeks. I have ordered sarees online from other sellers before, and they have always arrived neatly packed and properly presented. This was the complete opposite.
What made this experience even worse was the customer service.
After explaining everything in detail, I received a generic response asking me to spend even more of my time documenting their mistakes by taking multiple photographs of the entire saree, the crushed areas, the product tag, and more before they would even consider reviewing the issue. As a busy customer who had already spent a significant amount of money, it was incredibly frustrating to be asked to follow such a lengthy process for a problem that should never have happened in the first place.
If House of Indya applied the same level of attention to quality control and packaging that they expect customers to apply when reporting problems, many of these issues could likely be avoided. Instead, the burden falls entirely on the customer.
Even for products costing only a few dollars from small Etsy shops or independent online sellers, I have received far better packaging, presentation, and customer service than I experienced here.
After my most recent order arrived in exactly the same crushed condition, I knew what customer service would ask for, so I had to spend additional time saving the packaging, tags, and taking photographs just to prepare for another complaint. No customer should have to do this repeatedly.
This wasn't an isolated incident with one order. It happened across three separate orders, making this the worst online shopping experience I have had in over 25 years.
I will be attaching photos so others can judge the condition for themselves before deciding whether to order from House of Indya.

I really loved the designs and outfits very reasonable for united states as well with traditional attires and fashion sense one stop destination

Indya have wide variety in traditional clothing.

Meenu was very helpful to place my order and answered my measurement questions with helpful photos. Thank you for a great experience.

There are lot of choices in every category. And the website is very user friendly.

I was happy with customer service. But, I could really get how support with my tracking after I placed first order.

The website is easy to navigate and has lovely choices of clothing, jewelry etc. I shop on this website for every family occasion and the prices are good. Good quality.

Website easy to navigate, lots of variety & choices & good prices! Wait to see the product now

Really Easy and Quick service! Will order again. Quality isn’t cheap kind and has affordable rates

Everything that I purchase from this site is absolutely beautiful! You will not be disappointed!

I had an incredible experience with House of Indya's customer service. I recently needed assistance with an order, and Anshul went above and beyond to help me throughout the process. He was professional, patient, and responsive, making what could have been a stressful situation completely hassle-free.

Anshul promptly assisted me with a refund for my purchase, kept me informed every step of the way, and ensured everything was handled smoothly. It's rare to come across customer service that's this efficient and genuinely caring.

Thank you, Anshul, for your outstanding support! Because of this excellent experience, I'll definitely continue shopping with House of Indya and highly recommend them to others.

We recently placed a very large order with House of Indya (around 26 outfits) for a special occasion, so I wanted to share an honest review of our experience.
To start on a positive note, the communication via WhatsApp was excellent. Suraj was incredibly helpful throughout the ordering process, always responding promptly and doing his best to assist us with our order. Customer service before placing the order was definitely one of the highlights of our experience.
However, things became disappointing once the order was placed. We paid over £500 extra for customisations, which is a significant amount of money. When you're paying that much for alterations, you expect every customisation to be completed accurately so you don't have to spend even more on tailoring once the outfits arrive.
The order arrived within the expected timeframe, but unfortunately, the quality and customisations were very inconsistent. Out of approximately 26 outfits, only around 10 were amazing. The rest were very disappointing.
My biggest piece of advice is don't be fooled by the website photos. Several outfits looked beautiful online, but in person they looked cheap. The embroidery on many pieces consisted of inexpensive-looking sequins, which took away from the elegant look we were expecting. The colours of several outfits also didn't match what was shown on the website.
Even more frustrating was that at least 12 outfits were not customised correctly, despite the substantial amount we had paid for alterations. For example, I specifically requested that the length of my lehenga be extended by a certain number of inches, but this wasn't done. It left me wondering what exactly I had paid the additional customisation fee for.
When I contacted House of Indya about these issues, they asked me to provide evidence, which I did. They then questioned my claim and asked me to get a measuring tape and measure the blouses and outfits myself. I found this extremely disappointing, especially after spending so much money with them.
Overall, while I appreciate the excellent customer service from Suraj before the order was placed, the final products did not live up to expectations. If you're considering ordering from House of Indya, I would recommend choosing your outfits very carefully. Be aware that paying for customisations does not necessarily guarantee they will be carried out correctly, and don't rely solely on the website images, as around half of the outfits we received looked much cheaper and tackier in person than they did online.
Sadly, based on our experience, I wouldn't feel confident placing another large customised order with them.

Love the wide range of options on Indya and custom size options!