Excellent service from Kelsey - from the initial consultation to the final instillation. Great communication throughout and my husband and I appreciated her patience, as I had MANY follow up meeting... See more
Company replied
Location
Switch locationUnits 3, 4, 6 & 7, Llandegai Industrial Estate, Llandegai, LL57 4SS Gwynedd, Wales & West, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My experience with Kelsey at Howdens Bangor was faultless from start to finish. She went over and beyond to make sure that we got the perfect kitchen. Always prompt with her replies and so helpful.She... See more
Company replied
No comment.only problem i had is one depo sent an item to another branch my customer collected it.and then i found out it was the wrong one from which was ordered and i couldnt sign the job off..plus... See more
Company replied
Our experience with Kelsey at Howdens Bangor was fantastic from start to finish. She went over and above to make sure that we got the perfect kitchen. She was always available to answer any questions.... See more
Company replied
Company details
Written by the company
The UK's No. 1 Trade Kitchen Supplier.
The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.
Written by the company
- 'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
- Available Through the Trade
- Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
- Click & Collect
- Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
- Howdens Expo
- Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
- Fitted Kitchens
- Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
- Joinery
- Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
- Fitted Bedrooms
- Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
- Template & Fit
- Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.
Contact info
Units 3, 4, 6 & 7, Llandegai Industrial Estate, Llandegai, LL57 4SS, Gwynedd, Wales & West, United Kingdom
- 01248 361 924
4.8
Excellent
147 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
An Outstanding Kitchen Perfectly Suited To Our Needs.
Well we needed a new kitchen. Ours was tired and falling apart being over 30 years old!
A friend had recommended Howdens who had designed their new kitchen to cope with mobility issues brought on by Parkinson's.
We were very impressed, and when I literally bumped in to a Howdens representative manning a promotional stand in a local supermarket, I had to stop for a chat.
Ten minutes later I left with lots of information including a Howdens brochure and promotional pack with fantastic sale offers! I was also advised that our kitchen could be designed to suit our individual requirements, with one of us being severe sight impaired.
Having left our details we were contacted within the next week, and introduced to Della who made an appointment for a home visit.
This was a real eye opener! Della arrived on time and listened to our plans and requirements for a new kitchen. She immediately advised how various appliances, units and work surfaces could be planned and fitted to suit our specific needs.
Nothing was too much trouble for Della who with her friendly personality and professional manner also had time to listen, as she took measurements to plan and design our new kitchen!
Two weeks later, Della contacted us to come in to Howdens and view the result of her hard work, which were displayed as a 'virtual kitchen' on a large screen in Della's office.
After a few tweaks and checks to make sure everything was included, we then discussed colour schemes for cupboards, units and work surfaces along with taps, sinks and the all important kitchen appliances! Della also did her level best with her final quotation, making sure we took full advantage of the amazing Howdens Sale and gave us a fitting date with a highly recommended independent kitchen fitter.
The kitchen fitting team were superb including a highly skilled joiner who completed most of the work.Nothing was too much trouble....he even rounded off the corners on the oak work surfaces!
Our tired old kitchen was removed and eventually taken away, as our wonderful new one was completed within the two week estimated time period.
The results are incredible and the quality fantastic including a high easy reach double oven, beautiful deep ceramic sink, wonderful oak work surfaces with those rounded corners, and high quality wooden cupboards with rounded edges as suggested by Della.
We are thrilled, our family and friends cannot believe the transformation and how it makes things so much easier for me with my limited sight.
Thanks to Della and the Howdens team, not forgetting the kitchen fitting team, especially their superb joiner!!
Thank you Howdens....we cannot recommend you highly enough!!
John Hywel
January 5, 2026
Unprompted review
Reply from Howdens - Bangor
Good morning, Thanks for reviewing our Howdens - Bangor depot. Take care and have a lovely day. Many Thanks, Alexandra
The staff are always very helpful and…
The staff are always very helpful and professional and make every visit a pleasure 👍
August 3, 2026
Reply from Howdens - Bangor
Hello Mark,
Thank you for your kind words and for taking the time to share your experience.
Best wishes, Alexandra
Excellent service from Kelsey
Excellent service from Kelsey - from the initial consultation to the final instillation. Great communication throughout and my husband and I appreciated her patience, as I had MANY follow up meetings with her to discuss various things and look at alternatives etc and she was always happy to help. She went out of her way to answer all our queries promptly and was happy to suggest ways to help keep costs down in order to keep us within our budget. I love our new kitchen! Diolch Kelsey🫶🏻⭐️🩵
Steph & Gary
July 30, 2026
Unprompted review
Reply from Howdens - Bangor
Hello Stephanie,
Thank you for your wonderful feedback about your experience with Kelsey.
Best wishes, Alexandra
Second time to see Della at Bangor…
Second time to see Della at Bangor branch for a kitchen in a student let. Very happy with her service the first time and happy to come back for her assistance for the second kitchen. Thanks.
July 27, 2026
Unprompted review
Reply from Howdens - Bangor
Hello Rene,
Thank you for sharing your positive experience with Della at our Bangor branch.
Best wishes, Alexandra
Kitchen for lodge
We bought a fitted kitchen last December for our holiday lodge with Kelsey. Outstanding customer service
Always willing to help in any way. Plenty of patience, and an asset to howdens bangor.
December 31, 2025
Unprompted review
Reply from Howdens - Bangor
Hello Mark,
Thank you for sharing your positive experience with us and for highlighting Kelsey's exceptional customer service.
Best wishes, Alexandra
My experience with Kelsey at Howdens…
My experience with Kelsey at Howdens Bangor was faultless from start to finish. She went over and beyond to make sure that we got the perfect kitchen. Always prompt with her replies and so helpful.She knew what we liked and managed to get our dream kitchen within our budget.So happy with the service and stress free planning we recieved.
July 25, 2026
Unprompted review
Reply from Howdens - Bangor
Hello Alison,
Thank you for sharing your experience with Kelsey at Howdens Bangor.
Best wishes, Alexandra
Our experience with Kelsey at Howdens…
Our experience with Kelsey at Howdens Bangor was fantastic from start to finish. She went over and above to make sure that we got the perfect kitchen. She was always available to answer any questions. Diolch yn fawr Kelsey!!
July 22, 2026
Unprompted review
Reply from Howdens - Bangor
Hello Ceri,
Thank you for sharing your positive experience with Kelsey at Howdens Bangor.
Best wishes, Alexandra
Absolutely great customer service
Absolutely great customer service , every detail of the kitchen explained and listened to is with no pushy sales talk .
Took time nothing was too much .
Thank you!
July 8, 2026
Unprompted review
Reply from Howdens - Bangor
Hello LisaThomas, It's great to hear that you had such a positive experience. Have a great day. Many Thanks, Alexandra
Reply from Howdens - Bangor
Hello there,
Thank you for your kind words and for taking the time to leave us a review. We're delighted to hear that you find our staff friendly and helpful.
Best wishes, Aine
Reply from Howdens - Bangor
Hello Peter,
Thank you for your kind words and for taking the time to leave a review.
Best wishes, Alexandra
Reply from Howdens - Bangor
Thank you for your positive feedback and 5* review. All the best, Zara
Just purchased a kitchen from Bangor…
Just purchased a kitchen from Bangor and couldn’t be happier! Abi came out to measure up for me and came up with an amazing new layout design. Very friendly team & I highly recommend Howdens for anyone that wants a new kitchen. They go above and beyond!
February 2, 2026
Unprompted review
Reply from Howdens - Bangor
Hello Mally,
Thank you for sharing your positive experience with us.
Best wishes, Alexandra
Excellent service
Excellent service every time I come, very friendly staff and always happy to help with what ever I need.
February 11, 2026
Unprompted review
Reply from Howdens - Bangor
Good morning, Thank you for taking the time to leave this review. Have a great day, Alexandra
Lovely friendly staff
Lovely friendly staff, Especially Abi and Rhys! 10/10 performance
February 10, 2026
Unprompted review
Reply from Howdens - Bangor
Good morning, I am sure the team will be pleased to read your kind words! Have a great day, Alexandra
Lynwen dealt with all our queries and…
Lynwen dealt with all our queries and order professionally and effectively. An asset to your team.
February 3, 2026
Unprompted review
Reply from Howdens - Bangor
Good afternoon, Thanks for reviewing our Howdens - Bangor depot. Have a great day, Alexandra
Great service
Great service, knowledgeable staff
Good consistency with products
February 3, 2026
Unprompted review
Reply from Howdens - Bangor
Hello Ray,
Thank you for your positive feedback on our service.
Best wishes, Alexandra
Just purchased a kitchen from Bangor…
Just purchased a kitchen from Bangor and couldn’t be happier. Abi came out to measure up for me and came up with a new layout design. Very friendly team & highly recommend Howdens for anyone that wants a new kitchen.They go above and beyond!
January 30, 2026
Unprompted review
Reply from Howdens - Bangor
Hello Mally,
Thank you for sharing your positive experience with us.
Best wishes, Alexandra
I always go back to Howdens for my…
I always go back to Howdens for my kitchens. There is so much choice. Great fast delivery. Great ideas to make your kitchens look high end with minimum cost. All the staff are so helpful and make everything painless and stress free. Thanks Howdens.
Shelley
August 22, 2025
Unprompted review
Reply from Howdens - Bangor
Good afternoon, thank you for leaving a review for our Bangor depot. Many Thanks, Alexandra
Great Kitchen from Howdens
I ordered a Kitchen from Howdens, Kelsey one of the designers was great going through the design until I had exactly what I wanted, which as the space was quite tight was somewhat challenging. She was very patient & thorough. When the kitchen was being installed a couple of last minute changes were needed & she worked with the fitter to order products we wanted to add & refunded ones we didn’t need . It made the whole process much easier to manage having a helpful member of staff
November 10, 2025
Unprompted review
Reply from Howdens - Bangor
Hello Fiona,
Thank you for sharing your experience with us.
Best wishes, Alexandra
Diolch/Thanks
Diolch o galon i Howdens am ddylunio fy nghegin, gyda diolch arbennig i Abi am ei chymorth rhagorol.
A big thank you to Howdens for designing my kitchen, with special thank you to Abi for her outstanding help.
January 20, 2026
Unprompted review
Reply from Howdens - Bangor
Good morning, Thank you for leaving this 5* rating. Many Thanks, Alexandra
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.