Banner for Howdens - Biggin Hill

Howdens - Biggin Hill Reviews 55

TrustScore 5 out of 5

4.8

Unit 15, Airport Industrial Estate, Wireless Road, TN16 3BW Kent, London, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Whilst clearly used to kitchen developments involving knocking through/extending, our tired galley kitchen kitchen we simply wanted to replace units and keep all our electrical goods. Very happy wit... See more

Company replied

Rated 5 out of 5 stars

We’ve worked with Kyle Francis at Howdens on our last four kitchen projects, and honestly, we wouldn’t go anywhere else. We first met Kyle when he was at the Dulwich branch, and he was so good tha... See more

Company replied

Rated 5 out of 5 stars

We bought a kitchen from Howdens Biggin Hill in 2020. One of the fronts came off one of the drawers recently. Took the drawer into Howdens Biggin Hill to ask them to look at it. All the staff I met an... See more

Company replied

Rated 4 out of 5 stars

Just to experience was ok. I don't like the fact I can not see any prices. Why do I have to print invoices, which is a cost to that you should be providing. Absolutely fantastic staff at Biggin Hil... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 15, Airport Industrial Estate, Wireless Road, TN16 3BW, Kent, London, United Kingdom

  • 01959 212 000

4.8

Excellent

TrustScore 5 out of 5

55 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kitchen Plan

Just received my kitchen plan from Tracey at The Biggin Hill Branch.

The plan is lovely and Tracey is a really nice person, very helpful, knowledgeable and professional, would highly recommend.

April 22, 2022
Unprompted review
Howdens - Biggin Hill logo

Reply from Howdens - Biggin Hill

Hello Elaine, Thanks for reviewing our Howdens – Biggin Hill depot. Have a great day, Tash.

Rated 5 out of 5 stars

Howdens Customer Service

After an unfortunate experience with another source of supply Tracy from Biggin Hill Howdens came to our home sorted out the errors and re quoted both on the units and quartz surfaces. Her communication with us was excellent and renewed our faith in the company. We now look forward to having both fitted.
Many thanks Tracy

April 1, 2022
Unprompted review
Howdens - Biggin Hill logo

Reply from Howdens - Biggin Hill

Hello Susan, It's great to hear that you had such a positive experience. It's great to read your comments. All the best, Tash.

Rated 5 out of 5 stars

Helpful

Assistant took her time understand what I want and stayed calm to advice me. She was great.

February 19, 2022
Howdens - Biggin Hill logo

Reply from Howdens - Biggin Hill

Good afternoon, Thanks for reviewing our Howdens – Biggin Hill depot. It's great to read your comments. Best wishes, Tash

Rated 3 out of 5 stars

Delivery was good but unfortunately …

Delivery was good but unfortunately some of the goods was damaged but i have kept them because i habent got the time to deal with replacements

December 18, 2021
Howdens - Biggin Hill logo

Reply from Howdens - Biggin Hill

Thank you for bringing this matter to our attention. Could you please email reviews@howdens.com with your contact details so we can provide further help?

Rated 5 out of 5 stars

fantastic company

What a fantastic company. I had an amazing experience. I dealt with Sue who was patient, knowledgeable and very kind. As a company they appreciated me as a Nurse and I am very grateful for them. Also high quality worktop. Thanks so much!

November 18, 2021
Unprompted review
Howdens - Biggin Hill logo

Reply from Howdens - Biggin Hill

Good afternoon Karleigh, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Ellie.

Rated 5 out of 5 stars

Brilliant support

Brilliant support. Fast and efficient service.

November 13, 2021
Howdens - Biggin Hill logo

Reply from Howdens - Biggin Hill

Hi. Thank you for your five-star review. It's great to read your feedback regarding our service. Many thanks, Ellie.

Rated 5 out of 5 stars

Staff very helpful

November 7, 2021
Howdens - Biggin Hill logo

Reply from Howdens - Biggin Hill

Good afternoon Grant, thank you for leaving a 5* review. We're sure that the team at the Biggin Hill depot will be pleased to read this. Best wishes, Harriet.

Rated 5 out of 5 stars

Kitchen units and worktops

Howdens Biggin hill staff were brilliant. I recently needed to update an existing Howdens Kitchen that had been discontinued and the staff went out of their to arrange an account for me and find suitable replacement units and quartz worktops. They even arranged a fitter to template and fit the worktops

September 12, 2021
Howdens - Biggin Hill logo

Reply from Howdens - Biggin Hill

Good afternoon James, thank you for leaving a 5* review. We're sure that the team at the Biggin Hill depot will be pleased to read this. Best wishes, Harriet.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look