Very good and prompt service When shopping at my local Branch Unit 6, Chelmsford Trade Park, Westway, Chelmsford CM1 3AR I always feel I am getting a personal service and all the staff very helpf... See more
Company replied

Unit 6, Chelmsford Trade Park, Westway, CM1 3AR Essex, East Anglia, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Very good and prompt service When shopping at my local Branch Unit 6, Chelmsford Trade Park, Westway, Chelmsford CM1 3AR I always feel I am getting a personal service and all the staff very helpf... See more
Company replied
It’s great you still have rep’s that call advising on your products and deal If it wasn’t for them you would be just the same as other companies. Well done Kevin, I look forward to doing business... See more
Company replied
Rae was incredibly personable and her product knowledge and experience were really helpful in making our buying decisions so much easier . There was no hard sell and she answered all our questions ea... See more
Company replied
Thanks for all your help Lita in getting our kitchen and utility room sorted - really great design plans that created a fabulous space! And thanks for your unending patience after we changed our minds... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Unit 6, Chelmsford Trade Park, Westway, CM1 3AR, Essex, East Anglia, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Howdens - Chelmsford
It’s great you still have rep’s that call advising on your products and deal
If it wasn’t for them you would be just the same as other companies.
Well done Kevin, I look forward to doing business with your company.

Reply from Howdens - Chelmsford
Very good and prompt service
When shopping at my local Branch Unit 6, Chelmsford Trade Park, Westway, Chelmsford CM1 3AR
I always feel I am getting a personal service and all the staff very helpful and willing to assist.
I strongly recommend this branch

Reply from Howdens - Chelmsford
Really happy with Howdens so helpful and had my kitchen appointment too! Highly recommend!

Reply from Howdens - Chelmsford

Reply from Howdens - Chelmsford
I purchased some oak doors and ironmongery. Lino went out of his way to help me match what was already in the customers house.

Reply from Howdens - Chelmsford
The service is always 1st class and all the team make you feel welcome and are always happy and willing to help 👍

Reply from Howdens - Chelmsford
Rae was incredibly personable and her product knowledge and experience were really helpful in making our buying decisions so much easier . There was no hard sell and she answered all our questions easily, so we came away knowing we had made the right choice for our new kitchen. She even remembered it was our wedding anniversary when we came back to pay the deposit! Thank you Rae the flowers were lovely !!

Reply from Howdens - Chelmsford
Abi is just amazing! From the moment we met her we knew we would be in good hands designing our kitchen/utility/boot room area. We had been recommended Howdens by our builders and good friends, and we struck it lucky when Abi was our point of contact. Our project was quite large, and our boot room had some quire unique needs. Abi rose to every challenge! She listened to what we wanted, we spent many hours with her working all our ideas through - with huge amounts of fun and laugher throughout! Her personality and sense of humour, and style, are superb - we really enjoyed our time with her (plus the coffee was great too!). Nothing was too much trouble, even turning our scribbles for storage in our boot room into a design which our builders then brought to life. Abi and our builders also formed great relationships, and I know they have since recommenced other clients to work with Abi. Our project was completed in Autumn 2024, and as Abi lived relatively local, we wanted her to see her design in reality. Abi actually called in just before Christmas, and we were delighted she was able to see all her hard work in person, completed by the many fairy lights all set for the festive season!
We have since had the pleasure of working with Abi again on my brothers flat; her style, design and support was fantastic; all with her endless enthusiasm and positivity. We probably spent far longer with her than we should have done as she is a joy to be with.
We cannot recommend Abi highly enough as a person and designer. As a designer, she listens but also asks great questions, puts forwards suggestions and ideas, to ensure your design is right for you and that little bit different. So many kitchen designers just give you what you have already in situ - that’s not design! We, along with our builders are extremely pleased with how both works that Abi has been involved with now look (and again as builders they see an awful lot and they too have been nothing but complimentary about Abi and the resulting finished work and design). Abi is an asset to Howdens; she is a lovely person and a creative, kind and thoughtful designer.

Reply from Howdens - Chelmsford
Aahna was incredibly supportive. Took the time to answer all our questions and drew up the perfect design. It made the whole experience much better.

Reply from Howdens - Chelmsford
Good quality kitchen, helpful staff, delivered on time. We requested some small changes after the initial kitchen design had been made, and these were implemented without any fuss. Staff were always helpful whenever we phoned or went to the store. Kitchen was installed last week and we are very pleased with it.

Reply from Howdens - Chelmsford
The designer was really helpful, she took my wants/needs into account and came up with a really nice design idea. She was also very patent

Reply from Howdens - Chelmsford
Help full designer and good service. Slight problem but quickly resolved.

Reply from Howdens - Chelmsford
Abi was amazing her knowledge is exceptional on kitchens ,listening to what I wanted in the kitchen and advising what would fit.
Nothing was too much trouble even when I changed my mind a few times .

Reply from Howdens - Chelmsford
Used Howdens for a few years now. Very good designs, easy to place items on order and on hold. Statements are easy to view and keep on top of. Staff are super friendly especially Abi

Reply from Howdens - Chelmsford
We always use this branch at RN Carpentry & Building, all the staff at Howdens are extremely helpful and friendly. Their service has always been top. If there has been any issies Chris or Sam are always quick to address them. A special mention to Lita as well, for her beautiful kitchen designs. Our clients are always happy and so are we.
We look forward to many more years working with Howdens Chelmsford

Reply from Howdens - Chelmsford
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.