Banner for Howdens - Chelmsford

Howdens - Chelmsford Reviews 101

TrustScore 5 out of 5

4.9

Unit 6, Chelmsford Trade Park, Westway, CM1 3AR Essex, East Anglia, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very good and prompt service When shopping at my local Branch Unit 6, Chelmsford Trade Park, Westway, Chelmsford CM1 3AR I always feel I am getting a personal service and all the staff very helpf... See more

Company replied

Rated 5 out of 5 stars

It’s great you still have rep’s that call advising on your products and deal If it wasn’t for them you would be just the same as other companies. Well done Kevin, I look forward to doing business... See more

Company replied

Rated 5 out of 5 stars

Rae was incredibly personable and her product knowledge and experience were really helpful in making our buying decisions so much easier . There was no hard sell and she answered all our questions ea... See more

Company replied

Rated 5 out of 5 stars

Thanks for all your help Lita in getting our kitchen and utility room sorted - really great design plans that created a fabulous space! And thanks for your unending patience after we changed our minds... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 6, Chelmsford Trade Park, Westway, CM1 3AR, Essex, East Anglia, United Kingdom

  • 01245 269 424

4.9

Excellent

TrustScore 5 out of 5

101 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It’s great you still have rep’s that…

It’s great you still have rep’s that call advising on your products and deal
If it wasn’t for them you would be just the same as other companies.

Well done Kevin, I look forward to doing business with your company.

April 8, 2026
Howdens - Chelmsford logo

Reply from Howdens - Chelmsford

Hello Mr Nolan Mills, Thank you for leaving this 5* rating. Take care and have a lovely day, Alexandra

Rated 5 out of 5 stars

Very good and prompt service

Very good and prompt service
When shopping at my local Branch Unit 6, Chelmsford Trade Park, Westway, Chelmsford CM1 3AR
I always feel I am getting a personal service and all the staff very helpful and willing to assist.
I strongly recommend this branch

March 30, 2026
Howdens - Chelmsford logo

Reply from Howdens - Chelmsford

Good morning, It's great to hear that you had such a positive experience. Take care and have a lovely day, Alexandra

Rated 5 out of 5 stars

Really happy with Howdens so helpful…

Really happy with Howdens so helpful and had my kitchen appointment too! Highly recommend!

March 11, 2026
Unprompted review
Howdens - Chelmsford logo

Reply from Howdens - Chelmsford

Hello Elaine,

Thank you for your kind words and recommendation.
Best wishes, Alexandra

Rated 5 out of 5 stars

Service great

Service great

February 23, 2026
Howdens - Chelmsford logo

Reply from Howdens - Chelmsford

Hello D&D PRIVILEGE LIMITED,

Thank you for your positive feedback on our service.

Best wishes, Alexandra

Rated 5 out of 5 stars

Very helpful

Very helpful

February 20, 2026
Howdens - Chelmsford logo

Reply from Howdens - Chelmsford

Hello TJ ELECTRICAL,

Thank you for your positive feedback.

Best wishes, Alexandra

Rated 5 out of 5 stars

Great service very helpful

Great service very helpful

September 25, 2025
Unprompted review
Howdens - Chelmsford logo

Reply from Howdens - Chelmsford

Hello Simone,

Thank you for your kind words and for taking the time to leave a review.

Best wishes, Alexandra

Rated 5 out of 5 stars

Excellent customer service

I purchased some oak doors and ironmongery. Lino went out of his way to help me match what was already in the customers house.

September 24, 2025
Howdens - Chelmsford logo

Reply from Howdens - Chelmsford

Good morning, Thanks for taking the time out of your day to leave this review. Have a great day. Thanks, Alexandra

Rated 5 out of 5 stars

The service is always 1st class and all…

The service is always 1st class and all the team make you feel welcome and are always happy and willing to help 👍

September 3, 2025
Howdens - Chelmsford logo

Reply from Howdens - Chelmsford

Good morning, Thanks for reviewing our Howdens - Chelmsford depot. Take care and have a lovely day.

Rated 5 out of 5 stars

Rae was incredibly helpful and knowledgeable !

Rae was incredibly personable and her product knowledge and experience were really helpful in making our buying decisions so much easier . There was no hard sell and she answered all our questions easily, so we came away knowing we had made the right choice for our new kitchen. She even remembered it was our wedding anniversary when we came back to pay the deposit! Thank you Rae the flowers were lovely !!

September 8, 2025
Unprompted review
Howdens - Chelmsford logo

Reply from Howdens - Chelmsford

Hello Chris, good morning,

Thank you for sharing your positive experience

Best wishes, Alexandra

Rated 5 out of 5 stars

Good service

August 18, 2025
Howdens - Chelmsford logo

Reply from Howdens - Chelmsford

Hello AED CONTRACTING LTD,

Thank you for your positive feedback and for rating our service with 5 stars. We are pleased to hear that you were satisfied with our service.

Best wishes,

Rated 5 out of 5 stars

Abi is just amazing

Abi is just amazing! From the moment we met her we knew we would be in good hands designing our kitchen/utility/boot room area. We had been recommended Howdens by our builders and good friends, and we struck it lucky when Abi was our point of contact. Our project was quite large, and our boot room had some quire unique needs. Abi rose to every challenge! She listened to what we wanted, we spent many hours with her working all our ideas through - with huge amounts of fun and laugher throughout! Her personality and sense of humour, and style, are superb - we really enjoyed our time with her (plus the coffee was great too!). Nothing was too much trouble, even turning our scribbles for storage in our boot room into a design which our builders then brought to life. Abi and our builders also formed great relationships, and I know they have since recommenced other clients to work with Abi. Our project was completed in Autumn 2024, and as Abi lived relatively local, we wanted her to see her design in reality. Abi actually called in just before Christmas, and we were delighted she was able to see all her hard work in person, completed by the many fairy lights all set for the festive season!

We have since had the pleasure of working with Abi again on my brothers flat; her style, design and support was fantastic; all with her endless enthusiasm and positivity. We probably spent far longer with her than we should have done as she is a joy to be with.

We cannot recommend Abi highly enough as a person and designer. As a designer, she listens but also asks great questions, puts forwards suggestions and ideas, to ensure your design is right for you and that little bit different. So many kitchen designers just give you what you have already in situ - that’s not design! We, along with our builders are extremely pleased with how both works that Abi has been involved with now look (and again as builders they see an awful lot and they too have been nothing but complimentary about Abi and the resulting finished work and design). Abi is an asset to Howdens; she is a lovely person and a creative, kind and thoughtful designer.

June 13, 2025
Unprompted review
Howdens - Chelmsford logo

Reply from Howdens - Chelmsford

Good morning, Thanks for reviewing our Howdens - Chelmsford depot. Have a great day.

Rated 5 out of 5 stars

Aahna was incredibly supportive

Aahna was incredibly supportive. Took the time to answer all our questions and drew up the perfect design. It made the whole experience much better.

August 4, 2025
Unprompted review
Howdens - Chelmsford logo

Reply from Howdens - Chelmsford

Hello BK Property,

Thank you for your kind words about Aahna and for sharing your positive experience with us. We're delighted to hear that the design process met your expectations and enhanced your experience.

Best wishes,

Rated 5 out of 5 stars

Good quality kitchen, helpful staff

Good quality kitchen, helpful staff, delivered on time. We requested some small changes after the initial kitchen design had been made, and these were implemented without any fuss. Staff were always helpful whenever we phoned or went to the store. Kitchen was installed last week and we are very pleased with it.

August 1, 2025
Unprompted review
Howdens - Chelmsford logo

Reply from Howdens - Chelmsford

Hello RJ,

Thank you for your kind words and for sharing your experience with us. We're delighted to hear that you are pleased with your kitchen and that our team was able to assist you effectively throughout the process.

Best wishes,
The Howdens Chelmsford Team

Rated 5 out of 5 stars

The designer was really helpful & patent

The designer was really helpful, she took my wants/needs into account and came up with a really nice design idea. She was also very patent

July 21, 2025
Unprompted review
Howdens - Chelmsford logo

Reply from Howdens - Chelmsford

Hello S Bell,

Thank you for your kind words and for sharing your experience with our designer. We're delighted to hear that she was able to meet your needs and provide a design that you are pleased with.

Best wishes,

Rated 5 out of 5 stars

Help full designer and good service

Help full designer and good service. Slight problem but quickly resolved.

July 15, 2025
Howdens - Chelmsford logo

Reply from Howdens - Chelmsford

Hello David,

Thank you for your feedback. We're pleased to hear that you found our designer helpful and that the service met your expectations, and we're glad any issues were resolved promptly.

Best wishes,

Rated 5 out of 5 stars

Great service

Great service

July 2, 2025
Howdens - Chelmsford logo

Reply from Howdens - Chelmsford

Hello Mrs Lisa Smith, good morning,

Thank you for your kind words and for rating our service with 5 stars. We are pleased to hear that you had a great experience with us.

Best wishes,

Rated 5 out of 5 stars

Abi was amazing .

Abi was amazing her knowledge is exceptional on kitchens ,listening to what I wanted in the kitchen and advising what would fit.
Nothing was too much trouble even when I changed my mind a few times .

March 3, 2025
Unprompted review
Howdens - Chelmsford logo

Reply from Howdens - Chelmsford

Hello Angela,

Thank you for sharing your feedback about your experience with Abi. We're delighted to hear that her exceptional knowledge and attentive service met your expectations during your kitchen project.

Best wishes,

Rated 5 out of 5 stars

Used Howdens for a few years now

Used Howdens for a few years now. Very good designs, easy to place items on order and on hold. Statements are easy to view and keep on top of. Staff are super friendly especially Abi

June 23, 2025
Unprompted review
Howdens - Chelmsford logo

Reply from Howdens - Chelmsford

Hello Thomas,

Thank you for your kind words and for being a loyal customer over the years. We're delighted to hear that you find our designs and services satisfactory, and I will be sure to pass on your compliments to Abi and the team.

Best wishes,

Rated 5 out of 5 stars

We always use this branch at RN…

We always use this branch at RN Carpentry & Building, all the staff at Howdens are extremely helpful and friendly. Their service has always been top. If there has been any issies Chris or Sam are always quick to address them. A special mention to Lita as well, for her beautiful kitchen designs. Our clients are always happy and so are we.

We look forward to many more years working with Howdens Chelmsford

June 3, 2025
Unprompted review
Howdens - Chelmsford logo

Reply from Howdens - Chelmsford

Hello Ryan,

Thank you for your kind words and for choosing Howdens Chelmsford for your projects. We're delighted to hear that Chris, Sam, and Lita have been able to assist you effectively, and we look forward to continuing our partnership with RN Carpentry & Building.

Best wishes,

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look