Howdens do great products but pricing, even for an account holder is very obscure. Certain items can be priced and ordered online, others can be priced online but must be ordered at the depot and the... See more
Company replied

Units 3 & 4, South Fort Business Park, South Fort Street, EH6 4DL Edinburgh, Scotland, GB
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Howdens do great products but pricing, even for an account holder is very obscure. Certain items can be priced and ordered online, others can be priced online but must be ordered at the depot and the... See more
Company replied
Any time I go into Howdens it is a good experience. Always friendly and informative staff, who are willing to help and find the right product for me. All the products on offer are second to none. I've... See more
Company replied
Have been an account holder at Leith for over 25 years and the staff have always been helpful and professional, if the item you want is not in stock they will either reorder or get it at another bran... See more
Company replied
Been dealing with Howdens Leith for many years now, great company to deal with and any problems sorted immediately. Brilliant service from Stevie in designing the kitchens and excellent delivery servi... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Units 3 & 4, South Fort Business Park, South Fort Street, EH6 4DL, Edinburgh, Scotland, United Kingdom
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Reply from Howdens - Edinburgh Leith

Reply from Howdens - Edinburgh Leith
Howdens do great products but pricing, even for an account holder is very obscure. Certain items can be priced and ordered online, others can be priced online but must be ordered at the depot and the rest only give a price at the depot or by email. The price match promise doesn't work if you don't have a price!

Reply from Howdens - Edinburgh Leith
Very helpful and get orders ready for when you need them

Reply from Howdens - Edinburgh Leith
Colin from Dryburgh Domestics fixed my Lamona dishwasher very quickly. Great service & so glad to have my dishwasher back!

Reply from Howdens - Edinburgh Leith

Reply from Howdens - Edinburgh Leith
Always friendly and quick. But always willing to chat. Have a great stock. Always seem to have what I am looking for.

Reply from Howdens - Edinburgh Leith
Great staff always very helpful at the depot in Leith Edinburgh

Reply from Howdens - Edinburgh Leith
As a trade customer who has used Howdens Leith for over 15 years , recently the service hasn’t gone downhill . It’s dropped of a cliff
Our most recent install with a 20k kitchen , the measure was inaccurate and the plan didn’t fit the room . Cabinets would have overhung the door by approx 50mm!!
We had missing parts including basic plinths , not even on the order . Basic door joining plates for tall larder / tower appliances .
Visiting branch isn’t easy , the counter staff don’t care , the manager Daniel Radbone doesn’t care . The morale of the warehouse staff is that the place has gone to the dogs since Daniel has taken charge . If you can’t lead from the top then what chance does anyone have
The bigger disaster was the corian worktops, templated , supplied and fitted by Howdens . We ended up with a corian sink that wouldn’t fitted a side plate . Complete mess. While Howdens accepted responsibility and have offered a replacement , the installer is now waiting 7 plus days before we can carry on , a customer that is facing extra charges or thousands of pounds : Daniel Radbone the Howdens manager has failed to respond to the installer , a complete lack of any care or thought , the damage to the walls to remove will be substantial given it’s a period house
I’ll be removing my association with Howdens in full , average kitchens and joinery , below average measures, dismal customer service . AVOID
FOLLOW UP
Emailed reviews as asked , guess what … No reply other than we’ve received . 6 weeks later and 2 email chases …nothing
Shocking customer service

Reply from Howdens - Edinburgh Leith
Any time I go into Howdens it is a good experience. Always friendly and informative staff, who are willing to help and find the right product for me. All the products on offer are second to none. I've fitted all the different kitchen out there but always suggest Howdens as my first choice to clients.

Reply from Howdens - Edinburgh Leith
I am impressed by the very nice and professional Howdens team who are always willing to help and provide quick service.
Thank You
Jacko Builders Edinburgh LTD

Reply from Howdens - Edinburgh Leith
All of the staff are very helpful, very knowledgeable and always friendly

Reply from Howdens - Edinburgh Leith

Reply from Howdens - Edinburgh Leith
Staff are great to deal with,
Price matched a tap they supply with one I found on line brilliant

Reply from Howdens - Edinburgh Leith
The professional way thay delta with my client she was very happy has am I. She had to change o couple of things and the company done this for hir .with a smile 😃 great

Reply from Howdens - Edinburgh Leith

Reply from Howdens - Edinburgh Leith
Been dealing with Howdens Leith for many years now, great company to deal with and any problems sorted immediately. Brilliant service from Stevie in designing the kitchens and excellent delivery service. Very friendly staff in the depot and highly recommend using this branch.

Reply from Howdens - Edinburgh Leith
Have been an account holder at Leith for over 25 years and the staff have always been helpful and professional, if the item you want is not in stock they will either reorder or get it at another branch.
They are always well stocked.

Reply from Howdens - Edinburgh Leith
Have been using Howdens for many years. Great service and they really look after their customers.

Reply from Howdens - Edinburgh Leith
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