What a wonderful customer experience we have had with the Howdens branch in Faversham , Kent , which is all down to the designer Tina Smith . I have been helping my daughter, Sian with her new... See more
Company replied

Unit 14, Shunters Close, Faversham, ME13 8GF Kent, South East, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
What a wonderful customer experience we have had with the Howdens branch in Faversham , Kent , which is all down to the designer Tina Smith . I have been helping my daughter, Sian with her new... See more
Company replied
We spent 3 months researching for a new kitchen, looking at the big chains and local independant companies. However Howdens were by far the best. We dealt with Tina at Faversham branch, and she wa... See more
Company replied
Recently changed the doors and drawer fronts of an older howdens kitchen for a very indecisive customer and had to change the order a few times. The staff has been extremely helpful and supportive wit... See more
Company replied
Absolutely fantastic service from the Faversham team at Howdens from start to finish and I'm delighted with the wheelchair Accessible play unit that Harvey designed for my disabled daughter. She's now... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Unit 14, Shunters Close, Faversham, ME13 8GF, Kent, South East, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What a wonderful customer experience we have had with the Howdens branch in Faversham , Kent , which is all down to the designer Tina Smith .
I have been helping my daughter, Sian with her new kitchen, and we asked for Tina’s assistance. Tina has been amazing from day one, her knowledge and patience with our endless questions made the process so much easier. We made several changes before we reached the final plan and nothing was too much trouble for Tina . Sian has saved for a long time to afford a new kitchen, and she is not spending a lot of money, but we never felt anything but 100% commitment from Tina to provide the best possible solution regardless of spend.
The kitchen is now finished, and Sian is over the moon with the final result.
Tina is a star and I will be singing her praises to anyone who is looking for a new kitchen.

Reply from Howdens - Faversham
As always the team at Faversham are polite, knowledgeable and a generally all round first class service.

Reply from Howdens - Faversham
Manager Rob, served me personally helping me to sort the perfect kitchen.

Reply from Howdens - Faversham
Always happy to help with my enquiries. Can't ask for anymore than that.

Reply from Howdens - Faversham
It’s always great to visit Howdens they are polite and very helpful. If they don’t have what’s needed they will do there best to order and get for you

Reply from Howdens - Faversham
Recently changed the doors and drawer fronts of an older howdens kitchen for a very indecisive customer and had to change the order a few times. The staff has been extremely helpful and supportive with everything and whatever they didn’t have in stock got delivered next day.

Reply from Howdens - Faversham
Very pleasant staff and n very helpful went out off there way to accommodate us

Reply from Howdens - Faversham
Your app is shit
I have many situations where my balance is wrong on my account using your app.
It’s bloody frustrating to think that for every £50 I make using my trade account I lose a morning sorting out the ck
Complete mess of invoices and credits. Just to balance the figures.
You have become a nightmare of a company to do business with.
Sort it out or I’m off

Reply from Howdens - Faversham
The team are all so lovely and went above and beyond. They are welcoming, knowledgeable and helpful. I had previous experience with other branches and this was not the service I received at all, in fact the very opposite.
Thank you so much.

Reply from Howdens - Faversham

Reply from Howdens - Faversham
Great bunch of guys in the Faversham branch. Very helpful and attentive.

Reply from Howdens - Faversham
From concept to design Adam and Tina were excellent.

Reply from Howdens - Faversham
Absolutely fantastic service from the Faversham team at Howdens from start to finish and I'm delighted with the wheelchair Accessible play unit that Harvey designed for my disabled daughter. She's now got plenty of storage for all of her stuff and the beautiful pink units look lovely in our front room.

Reply from Howdens - Faversham
We spent 3 months researching for a new kitchen, looking at the big chains and local independant companies.
However Howdens were by far the best. We dealt with Tina at Faversham branch, and she was so helpful and patient when I kept changing designs and things, and kept producing new quotes and CADs to review.
The kitchen is now finished and we love it.
The fact that everything is readily available with no waiting, and it is easy to return unwanted items is great.
They were not the cheapest, but the quality of their top timber range is great and excellent value for money overall.

Reply from Howdens - Faversham

Reply from Howdens - Faversham
Ordered luxury vinyl tiles for bathroom, received that day. Very pleased with, easy to lay and look wonderful

Reply from Howdens - Faversham
Josh has always been really helpful as have all the staff.

Reply from Howdens - Faversham
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.