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Howdens - Ferndown Reviews 117

TrustScore 5 out of 5

4.8

Units 26 & 28, Ferndown Industrial Estate, Cobham Road, BH21 7NP Wimborne, South West, GB


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Rated 4 out of 5 stars

The item required was not currently in stock so it was required to be ordered. I was informed that it would be delivered to store the following Tuesday around 1400 hrs and I would receive a phone cal... See more

Company replied

Rated 5 out of 5 stars

Through a neighbor's recommendation, I chose Bruce to build and Howdens to supply a new kitchen. I am so impressed with the outcome. The layout designed by Matt is so clever in the way it makes the m... See more

Company replied

Rated 5 out of 5 stars

Howdens Ferndown helped by replacing FOC two elements - one fridge drawer, and one freezer flap that I needed on a kitchen we had bought from them. The service, reliability and commitment in a very sh... See more

Company replied

Rated 5 out of 5 stars

We used the Ferndown store in Dorset. Our agent was Alan Dent and I couldn’t have asked for a more professional and friendly representative. I had a last minute problem that meant a complete redesig... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Units 26 & 28, Ferndown Industrial Estate, Cobham Road, BH21 7NP, Wimborne, South West, United Kingdom

  • 01202 876 150

4.8

Excellent

TrustScore 5 out of 5

117 reviews

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Rated 5 out of 5 stars

Helpfull staff

Helpfull staff
Good stock availability

April 28, 2026
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Reply from Howdens - Ferndown

Hello D W CARPENTRY, It's great to hear that you had such a positive experience. Have a great day, Alexandra

Rated 4 out of 5 stars

Missing communication!!

The item required was not currently in stock so it was required to be ordered. I was informed that it would be delivered to store the following Tuesday around 1400 hrs and I would receive a phone call confirming it had arrived. No phone call received so at 1630 hrs I telephoned the store enquiring about the item. I was informed that it had indeed arrived but as it it is over half an hour travelling time to store I would be unable to collect it today.
My dissatisfaction with that is if I had been called when promised around 1400 hrs I would not have let my customer down and also disrupted my busy schedule! Don`t promise something and NOT deliver!!

March 2, 2026
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Reply from Howdens - Ferndown

Good afternoon, If you would like to provide further details regarding this matter then we would be glad to investigate it for you. Please email us at reviews@howdens.com.

Rated 5 out of 5 stars

Great service

Great service
Great product
Great price 👍🏻

February 12, 2026
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Reply from Howdens - Ferndown

Hello Simon,

Thank you for your positive feedback.

Best wishes, Alexandra

Rated 5 out of 5 stars

Howdens Ferndown

Very pleasant and helpful staff always a pleasure to visit

November 3, 2025
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Reply from Howdens - Ferndown

Hello Lee,

Thank you for your kind words and for taking the time to share your experience.

Best wishes, Alexandra

Rated 5 out of 5 stars

Friendly service; materials available

Went into the Ferndown depot where Jane helped me with my new account set up and order. Really friendly service from Jane, and also Nikita who got the supplies from their warehouse and loaded them into my car.

August 15, 2025
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Reply from Howdens - Ferndown

Hello Lisa,

Thank you for sharing your positive experience at our Ferndown depot. We're pleased to hear that Jane and Nikita provided you with friendly service and assistance with your account and order.

Best wishes,

Rated 5 out of 5 stars

Great service.

Great service,
Good stock
Reasonably priced for what I needed.

July 23, 2025
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Reply from Howdens - Ferndown

Good afternoon, Thank you for your kind words and for sharing your positive experience.

Rated 3 out of 5 stars

Was left to long at the counter before…

Was left to long at the counter before being acknowledged .

July 3, 2025
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Reply from Howdens - Ferndown

Good morning Linda, thank you for bringing this matter to our attention. Please be assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Jane makes each visit feel personal

Jane makes each visit feel personal, not just another customer. Always helpful with advice, giving a tradesman or their client the best result.

July 1, 2025
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Reply from Howdens - Ferndown

Hello Andy,

Thank you for your kind words about Jane and your positive feedback. We're pleased to hear that her personalised approach and helpful advice have made a difference in your visits.

Best wishes,
The Howdens - Ferndown Team

Rated 5 out of 5 stars

Helpful

Very helpful staff they make every purchase easy

June 19, 2025
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Reply from Howdens - Ferndown

Hello Glen, good morning

Thank you for your kind words. We're pleased to hear that our staff made your purchasing experience easy.

Best wishes,

Rated 5 out of 5 stars

Great Customer Service

Just opened an account. Very quick to do and Happy with Service so far. Used Howdens before so hoping they live up to the reputation I was used to then

May 23, 2025
Unprompted review
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Reply from Howdens - Ferndown

Hello Nat,

Thank you for sharing your experience with us and for opening an account. We're pleased to hear that you're happy with our service and hope to continue meeting your expectations.

Best wishes,

Rated 5 out of 5 stars

Matt at Ferndown Howdens was fantastic…

Matt at Ferndown Howdens was fantastic and patient with all our revisions.

Very happy with the finished kitchen and would not hesitate to recommend them to others.

January 30, 2025
Unprompted review
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Reply from Howdens - Ferndown

Hello FawltyTowers,

Thank you for your kind words about Matt and your positive experience with Howdens Ferndown. We're delighted to hear that you are happy with your finished kitchen and appreciate your recommendation.

Best wishes,

Rated 5 out of 5 stars

I highly recommend Howdens Ferndown to…

I highly recommend Howdens Ferndown to fellow trade professionals seeking a dependable and well managed supplier.
Overall a great team, we needed a kitchen design put together quickly. John the manager was fast to respond & very professional throughout. Kitchen was also needed at short notice and was delivered exactly when needed.

April 18, 2025
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Reply from Howdens - Ferndown

Good morning, Thanks for reviewing our Howdens - Ferndown depot. Have a great day.

Rated 5 out of 5 stars

Tremendous service

Whatever I write here will not adequately convey how well I have been treated by Jayne and the team at Howdens Ferndown, from my first contact with them they have been nothing but kind courteous and professional.

I have just taken delivery of my kitchen yet to be installed but felt I immediately had to express my gratitude to the team for the great service along with great value.

Cannot recommend highly enough.

Thank you

March 21, 2025
Unprompted review
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Reply from Howdens - Ferndown

Good afternoon, Thanks for reviewing our Howdens - Ferndown depot. Take care and have a lovely day.

Rated 5 out of 5 stars

Great quality and service

Great quality and service

March 24, 2025
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Reply from Howdens - Ferndown

Hello Adam, good morning

Thank you for your kind words and for rating us 5 stars. We're pleased to hear that you were satisfied with the quality and service provided.

Best wishes,

Rated 5 out of 5 stars

A super job all round.

Through a neighbor's recommendation, I chose Bruce to build and Howdens to supply a new kitchen. I am so impressed with the outcome. The layout designed by Matt is so clever in the way it makes the most effective use of space in what is a small kitchen, particularly the wide 3 drawer unit (cutlery, plates, saucepans etc) under the hob and the corner unit with 2 rotating shelves providing easy access and sufficient space to store food. The corner unit design is particularly robust and smooth operating. Well done Matt (and Howdens) for the clever design and well done Bruce for putting it all together.

March 26, 2025
Unprompted review
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Reply from Howdens - Ferndown

Hello Alan,

Thank you for sharing your positive experience with us. We're delighted to hear that you are impressed with your new kitchen and met your expectations.

Take care and have a lovely day!

Rated 5 out of 5 stars

Helpful staff

March 11, 2025
Howdens - Ferndown logo

Reply from Howdens - Ferndown

Hello Ian, good morning,

Thank you for your kind words and for taking the time to leave a review. We're pleased to hear that you found our staff helpful during your visit.

Best wishes,

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