The salesman made the experience amazing from start to finish - He had designed 2 of my friends kitchens so his reputation went before him. I went to Wikes and Wren but neither could outdo Howdens on... See more
Company replied

Unit 1, Manor Park Estate, Green Lane West, PR3 1NJ Preston, North West, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The salesman made the experience amazing from start to finish - He had designed 2 of my friends kitchens so his reputation went before him. I went to Wikes and Wren but neither could outdo Howdens on... See more
Company replied
Quote was. Wry acceptable and Mark was very professional friendly and courteous in his dealings either this utility room.
Company replied
Ordered the materials for a job, half in stock and rest delivered to store within a few days. Took first half, rest came as promised. Good, happy and helpful service.
Company replied
Everyone who I was in contact-with was first class very knowledgeable and willing to go the extra mile to make sure everything was just so
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Unit 1, Manor Park Estate, Green Lane West, PR3 1NJ, Preston, North West, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quote was. Wry acceptable and Mark was very professional friendly and courteous in his dealings either this utility room.

Reply from Howdens - Garstang
The salesman made the experience amazing from start to finish - He had designed 2 of my friends kitchens so his reputation went before him. I went to Wikes and Wren but neither could outdo Howdens on Quality, choice or customer service. Even when there was a little mix up, Mark managed it in speedy time and it did not impact my time or fitting in any way.

Reply from Howdens - Garstang
Reasonable quality products, good stock levels and quick delivery. A bit let down by opaque pricing and poor access to account information.
Edit 12/3/24 - accounts have been in touch and sorted out issues with account info on the app.

Reply from Howdens - Garstang
Brilliant service and friendly staff. Very helpful .

Reply from Howdens - Garstang
I recently purchased a kitchen from Howdens, and unfortunately, my experience has been far from satisfactory. Firstly, the delivery was delayed, and when the items finally arrived, some crucial pieces were missing. Despite numerous attempts to reach out to the salesman for assistance, it took an unreasonable amount of time to get a response. Additionally, when I had queries regarding the installation process, the lack of customer care was evident. Overall, I’m deeply disappointed with the level of service and communication from Howdens.

Reply from Howdens - Garstang
Ordered the materials for a job, half in stock and rest delivered to store within a few days. Took first half, rest came as promised. Good, happy and helpful service.

Reply from Howdens - Garstang
The lads in the ware house are really good and friendly and very helpful. The counter reps need to get faster computers to find products, and log into accounts .apart from that ,they are not a bad bunch at the moment .

Reply from Howdens - Garstang
Everyone who I was in contact-with was first class very knowledgeable and willing to go the extra mile to make sure everything was just so

Reply from Howdens - Garstang
Fabulous service from Hayley Armstrong and her designer at Howdens in Garstang. The whole experience was fast and pain free. We went to the showroom and had help and advice about the style of kitchen best for us. The design and delivery of the kitchen was all done in no time and is excellent quality and just perfect. I just wish there was an option to add photos!!
Highly recommend

Reply from Howdens - Garstang
Items not delivered on time. I was told everything would arrive in one go, only once we checked all the boxes we realised only half the order had been sent with no phone call or email from the branch. After following up we were given a delivery date (5 days on) which has now passed and we are still waiting with a half built kitchen!

Reply from Howdens - Garstang
The staff were pleasant helpful and efficient they delivered the goods on time and we were very happy with everything.

Reply from Howdens - Garstang
Expensive, not really drawer to the prodùcts. Can purchase mist products elsewere

Reply from Howdens - Garstang
Phoned up about a fire door to my Garstang branch unfortunately they did not have the one in that I wanted, un-like other company’s Howdens in Garstang phoned around on a Saturday to see if any other depot had one, they found one in Garstang Blackpool phoned me right back ordered it for me I collected it Monday and fitted it Monday
Superb service and friendly reliability excellent
Well done and thank you

Reply from Howdens - Garstang
I can highly recommend Howden’s for kitchens. First class service from both James and Hayley, and I have a beautiful new kitchen.

Reply from Howdens - Garstang
Hi All
What a great bunch of staff at Garstang.
Pleased with the products and prices.
My customers are pleased with all products purchased.
Well done keep it up.
DDM Joinery

Reply from Howdens - Garstang
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.