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Howdens - Garstang Reviews 24

TrustScore 4 out of 5

4.1

Unit 1, Manor Park Estate, Green Lane West, PR3 1NJ Preston, North West, GB


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Rated 5 out of 5 stars

The salesman made the experience amazing from start to finish - He had designed 2 of my friends kitchens so his reputation went before him. I went to Wikes and Wren but neither could outdo Howdens on... See more

Company replied

Rated 4 out of 5 stars

Quote was. Wry acceptable and Mark was very professional friendly and courteous in his dealings either this utility room.

Company replied

Rated 5 out of 5 stars

Ordered the materials for a job, half in stock and rest delivered to store within a few days. Took first half, rest came as promised. Good, happy and helpful service.

Company replied

Rated 5 out of 5 stars

Everyone who I was in contact-with was first class very knowledgeable and willing to go the extra mile to make sure everything was just so

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 1, Manor Park Estate, Green Lane West, PR3 1NJ, Preston, North West, United Kingdom

  • 01995 282 000

4.1

Great

TrustScore 4 out of 5

24 reviews

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Rated 4 out of 5 stars

Quote was

Quote was. Wry acceptable and Mark was very professional friendly and courteous in his dealings either this utility room.

December 17, 2025
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Reply from Howdens - Garstang

Hello Stephen,

Thank you for your feedback.
Best wishes, Alexandra

Rated 5 out of 5 stars

Sales man is an Asset to the Co

The salesman made the experience amazing from start to finish - He had designed 2 of my friends kitchens so his reputation went before him. I went to Wikes and Wren but neither could outdo Howdens on Quality, choice or customer service. Even when there was a little mix up, Mark managed it in speedy time and it did not impact my time or fitting in any way.

January 27, 2025
Unprompted review
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Reply from Howdens - Garstang

Good morning, Thank you for your feedback on our Howdens - Garstang depot. Take care and have a lovely day.

Rated 4 out of 5 stars

Good stock, shame about the business model

Reasonable quality products, good stock levels and quick delivery. A bit let down by opaque pricing and poor access to account information.
Edit 12/3/24 - accounts have been in touch and sorted out issues with account info on the app.

February 24, 2024
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Reply from Howdens - Garstang

Thank you for your feedback, John. Please be assured we will share your comments internally for future consideration.

Rated 5 out of 5 stars

Brilliant service and friendly staff

Brilliant service and friendly staff. Very helpful .

February 23, 2024
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Reply from Howdens - Garstang

Good morning Mandy, thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Best wishes. Alan.

Rated 2 out of 5 stars

I recently purchased a kitchen from…

I recently purchased a kitchen from Howdens, and unfortunately, my experience has been far from satisfactory. Firstly, the delivery was delayed, and when the items finally arrived, some crucial pieces were missing. Despite numerous attempts to reach out to the salesman for assistance, it took an unreasonable amount of time to get a response. Additionally, when I had queries regarding the installation process, the lack of customer care was evident. Overall, I’m deeply disappointed with the level of service and communication from Howdens.

October 16, 2023
Unprompted review
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Reply from Howdens - Garstang

Good morning. Thank you for leaving a review of our Garstang depot. Please rest assured we will share your feedback internally. It would be helpful if you could email us with your contact details, date of purchase, account name/number, and confirmation of the depot in question to reviews@howdens.com so that we can help further.

Rated 5 out of 5 stars

Very helpful

December 23, 2023
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Reply from Howdens - Garstang

Hi there Jill, Thank you for leaving this 5* rating. Have a lovely day! Tash.

Rated 5 out of 5 stars

Ordered the materials for a job

Ordered the materials for a job, half in stock and rest delivered to store within a few days. Took first half, rest came as promised. Good, happy and helpful service.

December 23, 2022
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Reply from Howdens - Garstang

Hello, Thanks for reviewing our Howdens – Garstang depot. Have a lovely day! Tash.

Rated 4 out of 5 stars

Garstang on a normal day The lads in the ware house are really…

The lads in the ware house are really good and friendly and very helpful. The counter reps need to get faster computers to find products, and log into accounts .apart from that ,they are not a bad bunch at the moment .

December 16, 2022
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Reply from Howdens - Garstang

Hello, Thanks for reviewing our Howdens – Garstang depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Everyone who I felt with was first…

Everyone who I was in contact-with was first class very knowledgeable and willing to go the extra mile to make sure everything was just so

December 8, 2022
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Reply from Howdens - Garstang

Hi, Thanks for leaving this 5 star review for the Howdens – Garstang depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Fabulous service from Hayley Armstrong…

Fabulous service from Hayley Armstrong and her designer at Howdens in Garstang. The whole experience was fast and pain free. We went to the showroom and had help and advice about the style of kitchen best for us. The design and delivery of the kitchen was all done in no time and is excellent quality and just perfect. I just wish there was an option to add photos!!
Highly recommend

August 8, 2022
Unprompted review
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Reply from Howdens - Garstang

Hi, Thanks for leaving this 5 star review for the Howdens - Garstang depot! Have a lovely day! Tash.

Rated 1 out of 5 stars

Items not delivered on time

Items not delivered on time. I was told everything would arrive in one go, only once we checked all the boxes we realised only half the order had been sent with no phone call or email from the branch. After following up we were given a delivery date (5 days on) which has now passed and we are still waiting with a half built kitchen!

October 29, 2022
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Reply from Howdens - Garstang

Thank you for bringing this matter to our attention. It would be helpful if you could email us with your contact details, account number, and confirmation of the depot in question to reviews@howdens.com so that we can help further.

Rated 5 out of 5 stars

Very helpful good service

The staff were pleasant helpful and efficient they delivered the goods on time and we were very happy with everything.

August 13, 2022
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Reply from Howdens - Garstang

Hello, Thanks for reviewing our Howdens – Garstang depot. Have a lovely day! Tash.

Rated 3 out of 5 stars

Expensive

Expensive, not really drawer to the prodùcts. Can purchase mist products elsewere

August 3, 2022
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Reply from Howdens - Garstang

Hi David, Thank you for taking the time to leave this review. All the best

Rated 5 out of 5 stars

Phoned up about a fire door to my…

Phoned up about a fire door to my Garstang branch unfortunately they did not have the one in that I wanted, un-like other company’s Howdens in Garstang phoned around on a Saturday to see if any other depot had one, they found one in Garstang Blackpool phoned me right back ordered it for me I collected it Monday and fitted it Monday
Superb service and friendly reliability excellent
Well done and thank you

January 26, 2022
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Reply from Howdens - Garstang

Good morning Brian, thanks for taking the time out of your day to leave this positive review for our Garstang depot! Take care and have a lovely day. Harriet

Rated 5 out of 5 stars

First class service

I can highly recommend Howden’s for kitchens. First class service from both James and Hayley, and I have a beautiful new kitchen.

January 16, 2022
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Reply from Howdens - Garstang

Good afternoon, thank you so much for leaving this 5* review for our Garstang depot! I'm sure they will be really pleased to read your kind comments. Take care and enjoy your day! Harriet.

Rated 5 out of 5 stars

Happy customer

Hi All
What a great bunch of staff at Garstang.
Pleased with the products and prices.
My customers are pleased with all products purchased.
Well done keep it up.
DDM Joinery

November 24, 2021
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Reply from Howdens - Garstang


Good afternoon Daniel, thank you for leaving a 5* review. We're sure that the teams at Garstang depot will be pleased to read this. Best wishes, Ellie.

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