I have recently ordered 2 kitchens for our refurbishment project from Howden's Kings Lynn. Kadie helped me through the whole design and ordering process. She is professional, knowledgeable and very... See more
Company replied

Unit 3, St. Andrews Court, Rollesby Road, PE30 4LS Norfolk, East Anglia, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I have recently ordered 2 kitchens for our refurbishment project from Howden's Kings Lynn. Kadie helped me through the whole design and ordering process. She is professional, knowledgeable and very... See more
Company replied
After comparing some quotes with different suppliers I found that Howden's product quality, value and service support were far superior. The support we received from Kadie, not only for the initi... See more
Company replied
Kimmi has been excellent. From the minute she measured the kitchen until the minute it was completed, she has been their guiding us all the way. She listened to what we wanted and gave advice when... See more
Company replied
The whole team at Kings Lynn are friendly, helpful & knowledgeable. Chelcie on the front counter is especially helpful and efficient in ordering items that are not available to take immediately. The w... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Unit 3, St. Andrews Court, Rollesby Road, PE30 4LS, Norfolk, East Anglia, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Seamless from design, purchase to delivery. Kimmi dealt with our queries and tweaks without any fuss and advised some great suggestions which worked out brilliantly. Highly recommended

Reply from Howdens - Kings Lynn
Always helpful and polite at Kings Lynn
A good service all round

Reply from Howdens - Kings Lynn
Walked into branch discussed worktop looked at sample purchase was made collected there and then and members of staff were helpful

Reply from Howdens - Kings Lynn
Great service but didn’t have the stock in so had to go elsewhere.

Reply from Howdens - Kings Lynn
Measurements were wrong therefore were unable to fit quartz worktop.

Reply from Howdens - Kings Lynn
Always helpful and knowledgeable, great friendly atmosphere a pleasure to deal with

Reply from Howdens - Kings Lynn
Well what can I say Kimmi, Chelsea, Aynsley and the man who sits just out the back sorry I forgot his name but the service they have given us has been amazing and first class they knowledge and helpfulness 5* we have been looked after so well from start to finish a big thank you to all of you you have made our experience so easy a million thank you’s would not be enough

Reply from Howdens - Kings Lynn
Very speedy and knowledgeable counter service,always saving time but being accurate with information and making sure you get what you want.

Reply from Howdens - Kings Lynn
Planning a kitchen can be stressful. Not with Rob at the King’s Lynn branch of Howdens. Nothing is too much trouble. From measuring, choosing units, work tops (I’ve changed my mind 4 times so far!) sinks, taps. Communication is brilliant and his advice and knowledge of their products is second to none. And I’m not even finished yet! Thank you, you’ve made the experience great

Reply from Howdens - Kings Lynn
Excellent service from Kings Lynn Branch, just started installing our kitchen - brilliant service from Kimmi, nothing is too much trouble.Highly recommend this branch.

Reply from Howdens - Kings Lynn
Great staff product available to take away on the day first class service from the staff as usual

Reply from Howdens - Kings Lynn

Reply from Howdens - Kings Lynn
Brilliant staff, go above and beyond to give me what I need when I need it, no quibbling over missing or damaged parts, short notice delivery 🚚.

Reply from Howdens - Kings Lynn

Reply from Howdens - Kings Lynn
I had a very important query that was resolved over the phone very quickly. Keep up the good work kings lynn you're great.
Thank you .

Reply from Howdens - Kings Lynn

Reply from Howdens - Kings Lynn
Purchased a new fitted kitchen and fitmemt from a local builder for 12k total,supplied by howdens and fitted by builder.after 4 weeks we had issues with fridge(tall lamona larder) the door dropped and hinges snapped.builder fixed but a week later it broke and dropped again,3 weeks later the same happened,the builder then turned to howdens who sent lamona out,they came 3 times and tried to fix but said the issue was the 70/30 split howdens doors were too heavy for a full length fridge and would need replacing,howdens stated they were aware of an issue with this fridge and doors set up but they would sort it..they then tried lieing saying we refused to let engineers in to fix it when in fact they had already tried 3 times…the manager hasn’t called to chat just left a third hand message to our builder saying they no longer want to try resolving the issue! They wish to refund at trade cost the fridge price then for us to pay for the fridge removal,new fridge/freezer new doors and fitmemt! What a joke…the manager has never spoken to us or tried to resolve the issue and now says we have to travel to branch to get a refund?‘we are now seeking legal,action and advice.._some of the worse customer service we have ever received….Julie and Roy
We even gave them the oppprtunitty to fit a fridge freezer 70/30(when we wanted a full fridge only) and new doors to resolve this but that fell on death ears..we’ve been nothing but polite,patient and cooperative from June until now in December…joke of a company,maybe just this branch so please avoid at all costs..

Reply from Howdens - Kings Lynn
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.