Superb service at Howdens Luton as a regular customer I have bespoke pricing and if something is not in stock it is never too much trouble. Always a friendly and knowledgable service. The other benefi... See more
Company replied

Units 15 & 16, Windmill Trading Estate, Thistle Road, LU1 3XJ Bedfordshire, East Anglia, GB
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Superb service at Howdens Luton as a regular customer I have bespoke pricing and if something is not in stock it is never too much trouble. Always a friendly and knowledgable service. The other benefi... See more
Company replied
Working with Monika at Howdens was an unexpected pleasure. She was professional, friendly, and made the whole process feel effortless from start to finish. She had some fantastic ideas, was always p... See more
Company replied
Monika was fabulous. Very knowledgeable and helpful in assisting us and very thorough ensuring everything was correctly specified and would work together in our space. Thank you
Company replied
Monika was extremely helpful and was there the whole way through. Any issues that arose, Monika helped and advised where necessary. I felt confident that if there was anything that I had forgotten, I... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Units 15 & 16, Windmill Trading Estate, Thistle Road, LU1 3XJ, Bedfordshire, East Anglia, United Kingdom
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Excellent product and customer service.
Staff at the depot always helpful and willing to answer and comments or queries.

Reply from Howdens - Luton Thistle Road

Reply from Howdens - Luton Thistle Road
⭐ 1 Star – My Personal Experience with Howdens: Be Very Careful!
Based on my personal experience, I would strongly advise anyone opening or using a Howdens trade account to be extremely careful and not rely solely on Howdens’ security policies.
In my case, goods were purchased through my trade account without my knowledge or authorisation, as I maintain. I never ordered, collected or received these goods, yet I ended up facing court proceedings and High Court enforcement action.
I have paid a total of £3,041.37 as a result of this situation, which has caused me significant financial stress and difficulties.
My advice to all Howdens customers is to make sure you have additional security measures in place to protect your trade account. Regularly check your transactions, request stronger authorisation procedures and ensure nobody can place orders without your direct approval.
Do not assume your trade account is fully protected simply because you trust the company’s policies.
This is my personal experience, and I genuinely hope nobody else has to go through what I have experienced.
I am extremely disappointed and believe Howdens needs to take customer account security much more seriously.

Reply from Howdens - Luton Thistle Road
Superb service at Howdens Luton as a regular customer I have bespoke pricing and if something is not in stock it is never too much trouble. Always a friendly and knowledgable service. The other benefit is I can order there and get stock shipped anywhere in the UK.

Reply from Howdens - Luton Thistle Road
Excellent service as usual from Ella at Windmill Trading estate , Thistle Road Luton .

Reply from Howdens - Luton Thistle Road
Brilliant efficient service today. Thank you Mo for your help and humour. Be back soon 😁

Reply from Howdens - Luton Thistle Road
Great customer service team and great product very easy to work with.

Reply from Howdens - Luton Thistle Road
Monika was fabulous. Very knowledgeable and helpful in assisting us and very thorough ensuring everything was correctly specified and would work together in our space.
Thank you

Reply from Howdens - Luton Thistle Road
Polite and friendly staff and helpful to get what you need.

Reply from Howdens - Luton Thistle Road
Working with Monika at Howdens was an unexpected pleasure. She was professional, friendly, and made the whole process feel effortless from start to finish. She had some fantastic ideas, was always polite, and was an absolute pleasure to work with.
I wouldn’t hesitate to recommend Howdens, and if you get the opportunity to work with Monika, definitely take it. She made what could have been a stressful experience enjoyable and completely seamless. Thank you, Monika!

Reply from Howdens - Luton Thistle Road
Monika was extremely helpful and was there the whole way through. Any issues that arose, Monika helped and advised where necessary. I felt confident that if there was anything that I had forgotten, I could reach out and ask.

Reply from Howdens - Luton Thistle Road
Very good experience and very helpful specially Thomas Asquith and his manager, the way they show your dream kitchen on a big screen is very nice so you can imagine what it looks like when it comes together plus show us all the options to go cheaper or expensive to meet your budget. 👍

Reply from Howdens - Luton Thistle Road
A quick response to my client’s request for a quote regarding a new kitchen

Reply from Howdens - Luton Thistle Road
This store is so much better than my previous store which I now have to drive past, helpful lady on front desk, knowledgeable and friendly

Reply from Howdens - Luton Thistle Road
Good products simple to assemble and great service

Reply from Howdens - Luton Thistle Road
Very good helpful staff and polite.Willing to help,
Also good knowledge of stock.
Good price for goods.
Very happy with Quality of goods .
Thank You

Reply from Howdens - Luton Thistle Road
Service provided by mo ella and Sarah went above and beyond in providing a excellent service and the whole process was semlles.

Reply from Howdens - Luton Thistle Road
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