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Howdens - Matlock Reviews 85

TrustScore 5 out of 5

4.8

Unit 2, Tansley View, Old Coach Road, Brookfield Industrial Estate, DE4 5ND Matlock, East Midlands, GB


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See what reviewers are saying

Rated 5 out of 5 stars

After writing a scathing review on another branch I felt it only fair to write a positive review of the Matlock branch. The Gaffer was helping the young apprentice in every aspect. He had loads of t... See more

Company replied

Rated 4 out of 5 stars

Used the design service by Howdens for a bootility room to include a, dog shower, something that Megan hadn't been asked to do before. She was lovely and friendly and as a fellow dog lover she could f... See more

Company replied

Rated 5 out of 5 stars

Went here to get my new kitchen. Megan Gamble helped me go through absolutely everything! Nothing was too much for her even when I asked to look at various colours. She was fantastic and would highly... See more

Company replied

Rated 5 out of 5 stars

Excellent Company and have purchased from them for years. They're always ready to help and advise and because of this service and quality products we will be returning again and can fully recommend.... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 2, Tansley View, Old Coach Road, Brookfield Industrial Estate, DE4 5ND, Matlock, East Midlands, United Kingdom

  • 01629 270 000

4.8

Excellent

TrustScore 5 out of 5

85 reviews

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Rated 5 out of 5 stars

Good Quality reasonable price

Good Quality reasonable price

April 28, 2026
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Reply from Howdens - Matlock

Morning

Thank you for your positive feedback. We're pleased to hear that you had a great experience with us.

Thanks

Zara

Rated 5 out of 5 stars

Great service

Great service

April 1, 2026
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Reply from Howdens - Matlock

Hello Mr Simon Eyre,

Thank you for your kind words and for taking the time to leave a review.

Best wishes, Alexandra

Rated 5 out of 5 stars

Great guys at Matlock branch

Great guys at Matlock branch, quick and friendly as always . Can't fault them.

March 6, 2026
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Reply from Howdens - Matlock

Hello Matthew,

Thank you for your kind words and for taking the time to share your experience with us.

Best wishes, Alexandra

Rated 5 out of 5 stars

Great staff

February 5, 2026
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Reply from Howdens - Matlock

Hello Shaun,

Thank you for your kind words about our staff.

Best wishes, Alexandra

Rated 5 out of 5 stars

Another great year dealing with Howdens…

Another great year dealing with Howdens in Matlock. Shaun has been very helpful throughout many of my jobs. Would highly recommend this branch. Looking forward to 2026

January 5, 2026
Unprompted review
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Reply from Howdens - Matlock

Hello Darren Stanley, Thanks for taking the time out of your day to leave this review. Take care and have a lovely day, Alexandra

Rated 5 out of 5 stars

Friendly helpful staff who helped me…

Friendly helpful staff who helped me renew my trade account after a long period of illness.

October 3, 2025
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Reply from Howdens - Matlock

Hello Clive,

Thank you for your kind words and for sharing your experience with our team.
Best wishes, Alexandra

Rated 5 out of 5 stars

Great service in the Matlock Branch

Great service in the Matlock Branch, very helpful & knowledgeable, and as always product excellent ⭐️⭐️⭐️⭐️⭐️

August 26, 2025
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Reply from Howdens - Matlock

Hello Miss Hall,

Thank you for your kind words and for sharing your positive experience with our Matlock depot. We're delighted to hear that you found our service helpful and knowledgeable.

Best wishes and have a lovely day!
Aine

Rated 5 out of 5 stars

Excellent customer service and support…

Excellent customer service and support as per usual. Keep up the good work.

June 13, 2025
Howdens - Matlock logo

Reply from Howdens - Matlock

Hello Neil, good morning

Thank you for your kind words and for recognising our customer service and support. We appreciate your feedback and look forward to continuing to meet your expectations.

Best wishes,

Rated 5 out of 5 stars

Quick service

Quick service, very helpful, always great you nicely

December 10, 2024
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Reply from Howdens - Matlock

Hello John Barnacle, It's great to read your feedback regarding our service. We hope to see you again soon. All the best.

Rated 5 out of 5 stars

Best kitchen company around

Best kitchen company around, never had a problem or thing go wrong and the staff are amazing and always make an effort

November 27, 2024
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Reply from Howdens - Matlock

Good morning, thank you for the positive review, that is great to hear! Have a great day.

Rated 5 out of 5 stars

The delivery was both on time and…

The delivery was both on time and complete. The staff at Matlock Howdens were helpful and efficient and the product was robust. Thank you

November 4, 2024
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Reply from Howdens - Matlock

Good morning Paul Cotterill, thank you so much for leaving this 5* review! That is great news. We hope to see you again soon.

Rated 5 out of 5 stars

Megan was extremely helpful and patient.

Megan was extremely helpful, knowledgeable and patient when working with us to design our kitchen, utility and office. Everything was delivered on time with a rapid turnaround and we are really pleased with the end results. Thank you.

July 1, 2024
Unprompted review
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Reply from Howdens - Matlock

Good afternoon Jo, Thanks for leaving this 5 star review for the Howdens - Matlock depot, I am sure the team will be pleased to read your kind words! All the best, Alan.

Rated 5 out of 5 stars

Excellent Company

Excellent Company and have purchased from them for years. They're always ready to help and advise and because of this service and quality products we will be returning again and can fully recommend. We were served by Ellis this time and his knowledge of the items we were ordering were just brilliant. All the staff are always on hand to advise. Thank you

July 22, 2024
Unprompted review
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Reply from Howdens - Matlock

Hi there, Thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Have a great day.

Rated 5 out of 5 stars

After writing a scathing review on…

After writing a scathing review on another branch I felt it only fair to write a positive review of the Matlock branch. The Gaffer was helping the young apprentice in every aspect. He had loads of time for the customer, He knew what he was talking about and I felt far more comfortable in the surroundings.
Perhaps the training given by Howdens on people skills could be improved ?
But in the meantime take a leaf from howdens matlock branch you won't go far wrong ! Cheers HB

June 18, 2024
Unprompted review
Howdens - Matlock logo

Reply from Howdens - Matlock

Hello Hugh, Thanks for leaving this 5 star review for the Howdens - Matlock depot! It's great to hear that you had such a positive experience. Take care and have a lovely day!

Rated 5 out of 5 stars

Excellent customer service.

We had a problem with the delivery , some wrong items sent out, others missing. However this was immediately resolved. Excellent customer service.
You can speak to real people , not just emails and robots.

March 23, 2024
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Reply from Howdens - Matlock

Hi Philip, sorry to hear this- please be assured we will raise your comments with the Matlock depot for their acknowledgment.

Rated 1 out of 5 stars

I received an email showing a purchase…

I received an email showing a purchase on my account for a branch I don't use at Matlock. I had to call the branch and to be fair they corrected the error. This has happened a few years ago at another branch and shouldn't happen.

April 13, 2024
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Reply from Howdens - Matlock

Hi Richard, Thanks for bringing this to our attention. Please be assured we will share your comments internally for further investigation.

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