I went to Southgate Howdens for my kitchen design long ago and Maggie helped me with my kitchen order. She was very patient and understood my requirements and gave me valuable advice which helped me a... See more
Company replied

Unit 3, Brunswick Industrial Park, Brunswick Way, N11 1JL London, London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I went to Southgate Howdens for my kitchen design long ago and Maggie helped me with my kitchen order. She was very patient and understood my requirements and gave me valuable advice which helped me a... See more
Company replied
When I make a decision to use a company, I need to know that they'll be there through thick and thin!! That they'll be honest fair and reliable, all of which I believe the team at Southgate is!! I hav... See more
Company replied
The staff are very helpful and professional when they saw me sitting outside, they opened up five minutes early when I gave my order I had forgotten an item which would’ve been a disaster? Had I not... See more
Company replied
We used Howdens for our new units and their designer to help us with the layout. Habiba was extremely helpful when we went to choose our units She was very patient and nothing was too much trouble. Su... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Unit 3, Brunswick Industrial Park, Brunswick Way, N11 1JL, London, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am writing to report a negative experience I had at your Southgate branch this morning.
When I asked a staff member to check stock for an item, she responded in an intimidating and rude manner. She lectured me about the business being trade-only, without asking for context or realizing I had been sent directly by a builder who does a significant amount of business with you.
This was a very poor customer experience, and I hope this feedback helps improve the service at this location moving forward.

Reply from Howdens - Southgate
Reopening the account was no trouble and the speedy service at collecting the item I wanted.

Reply from Howdens - Southgate
Good and quality products, very good service, friendly and nice tem.

Reply from Howdens - Southgate
Long time Howdens customer, allways delivered great kitchens, bedrooms and very good customer service.Always happy to work with them

Reply from Howdens - Southgate
Excellent service notably from your kitchen planner Kishen and to the other members of staff.A real credit to your company.

Reply from Howdens - Southgate
Joe on the counter is a credit to the company he couldn’t be more help
Top man

Reply from Howdens - Southgate
Everything was very good with staff very helpful and with a good prices.

Reply from Howdens - Southgate
Always provided a great service . I bought quite a few kitchens from them and they have always been spot on . Especially the staff at New Southgate .

Reply from Howdens - Southgate
Very customer friendly team and helpful to.
They do the most to help their customers.

Reply from Howdens - Southgate

Reply from Howdens - Southgate

Reply from Howdens - Southgate

Reply from Howdens - Southgate

Reply from Howdens - Southgate
People serve you at the correct time , they explain you everything

Reply from Howdens - Southgate
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.