Some months ago we had a new kitchen supplied by Howdens in Stockport, Hempshaw Lane SK1 4LT, branch number 2037. The product Halesworth Navy base and larder units is excellent. The kitchen designer M... See more
Company replied

Units 12 & 13, Hillgate Business Centre, Swallow Street, SK1 3AU Stockport, North West, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Some months ago we had a new kitchen supplied by Howdens in Stockport, Hempshaw Lane SK1 4LT, branch number 2037. The product Halesworth Navy base and larder units is excellent. The kitchen designer M... See more
Company replied
Went into are local Howdens in Stockport met with Mel really nice friendly lady, very helpful, came round to are house and gave us some good advise nothing was too much trouble for her she also kept u... See more
Company replied
The branch in Hazelgrove Stockport were excellent. They knew the products stocking levels and were a great help and friendly In Fat, the opposite from your other branch in Stockport, which I will not... See more
Company replied
We were looking to replace our kitchen and we were recommened to Howdens Stockport by our builder and told to speak to Mel [Woods]. We arranged a home visit so Mel could see our house, measure up disc... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Units 12 & 13, Hillgate Business Centre, Swallow Street, SK1 3AU, Stockport, North West, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We’re do I begin , over 24 months ago we purchased are dream kitchen from howdens Stockport the staff were extremely helpful and we chose the Elmbridge which is one of howdens premium , this cost around 14 k with the additional cost of fitting 3k we used a fitting service that was recommended from howdens , this was all done and me and my wife were very happy , however after around 4/6 weeks I started to notice a few faults from delaminating of kickboards and scratches etc I contacted the supplier the manager came out and agreed with me that this shouldn’t happen and he will look into it. He the requested that a quality inspector from howdens come and look ,which they did whilst doing this the inspector made a number of comments some agreeing with me ,a report was done which basically said that this was wear and tear and was my fault , I questioned this a number of times , a second report was carried out by howdens and again whilst at the house they agreed with my self , but a report was done again and this put the blame on my self and fitters , they even suggested I shouldn’t of bought a hand painted kitchen , this in my eyes should of been mentioned before , I gained legal advice and a litter was drafted and sent to managing director who replied and said this would be looked into .
During this time I made contact with the citizens advice bureau who’s suggested I get an independent review on the kitchen I spoke with howdens who agreed with this , the review was done and report made which outlined the issues , the report basically said the kitchen wasn’t fit for purpose . The report was sent to howdens and there reply was the report didn’t count as it was from a competitor I explained that the company i used doesn’t sell only to trade so this can’t be true , due to this I had a second review done and report was sent again out lining the issues ,both reports cost myself , howdens offered me £500 to help rectify the issues , I found this insulting and have no other option than to start legal proceeding , AVOID AVOID AVOID AVOID howdens ,
I’m not the only person with these issues check out face book pages and reviews
Also howdens have blocked me on social media

Reply from Howdens - Stockport
The Kitchen designer Catherine is great and problems she sorts out quickly great service

Reply from Howdens - Stockport

Reply from Howdens - Stockport
I deal with the stockport depot a great little team has been put together from the kitchen designers to the warehouse staff it works and it definitely works for me.

Reply from Howdens - Stockport

Reply from Howdens - Stockport
Excellent team at Stockport branch! Mel was absolutely amazing, designing my dream kitchen, advising, organising over the long months of our renovations…!
All the team including Mel, Isaac, Mike and Christian were friendy and helpful , nothing too much trouble! The team definitely went ‘the extra mile’. Quality kitchen and excellent price! Very pleased!

Reply from Howdens - Stockport
The Stockport team were recommended to me by two friends. They designed a lovely kitchen for us, recommended a superb fitter (who recommended electricians and gas fitters he knew and trusted), and they were all very professional, working hard to install it, and returning to deal with a couple of snags. Delighted with it.

Reply from Howdens - Stockport
I am so pleased that our kitchen Fitter recommended Howdens for our new kitchen. Mel did an amazing job on the survey and design and now I have my absolute dream kitchen. Thanks for all of your help Mel!

Reply from Howdens - Stockport
Very profesional team helpfull for Kitchen urs client dream

Reply from Howdens - Stockport
Great service from Howdens Stockport. Ordered items online and was able to collect within a few days. Great communication and friendly staff. Highly recommended and will use again.

Reply from Howdens - Stockport

Reply from Howdens - Stockport
As a landlord and joiner, I have been using these for years now. Very happy with the quality and staff at Stockport. I fit Howdens kitchens in most of my properties.

Reply from Howdens - Stockport
The branch in Hazelgrove Stockport were excellent. They knew the products stocking levels and were a great help and friendly
In Fat, the opposite from your other branch in Stockport, which I will not be using in the future

Reply from Howdens - Stockport
Great experience from start to finish...mainly because of Catherine who designed an amazing kitchen in a difficult space and if we came up against snags would sort them immediately. Couldnt recommend her highly enough.

Reply from Howdens - Stockport
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.