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Howdens - Wellingborough Reviews 123

TrustScore 4.5 out of 5

4.5

Units 15 - 19, Meadow Close, Ise Valley Industrial Estate, NN8 4BH Northamptonshire, East Midlands, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Superb customer service from start to finish. Colin, the designer at the Wellingborough branch, really listened to what I wanted and respected my ideas throughout the process. Unlike some other... See more

Company replied

Rated 5 out of 5 stars

Just like to thank Nathan at Wellingborough branch for arranging an oven swop under warranty after a few issues with the service team! He communicated with us when he said he would and delivered a rep... See more

Company replied

Rated 5 out of 5 stars

From design to delivery the process was very simple and pain free. The design was detailed and our requirements were met, once designed and approved the delivery slot arranged it was delivered. The... See more

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Rated 5 out of 5 stars

Dealing with the team beit Wendy, Steve, Dorothy or Omar, They always seem to go the extra mile for you for which is much appreciated, Fantastic service backed up with great products..👌 "Ke... See more

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Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Units 15 - 19, Meadow Close, Ise Valley Industrial Estate, NN8 4BH, Northamptonshire, East Midlands, United Kingdom

  • 01933 278 250

4.5

Excellent

TrustScore 4.5 out of 5

123 reviews

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Rated 5 out of 5 stars

Howdens Wellingborough

Superb customer service from start to finish.

Colin, the designer at the Wellingborough branch, really listened to what I wanted and respected my ideas throughout the process. Unlike some other kitchen companies, there was no pressure or pushy sales tactics.

The result is my dream kitchen, finished to a great standard and exactly how I imagined it.

April 21, 2026
Unprompted review
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Reply from Howdens - Wellingborough

Hello J McIntosh, We are so pleased to read your positive comments, thanks for leaving such a great review. Take care and have a lovely day, Alexandra

Rated 5 out of 5 stars

All good .

All good .. Clare very helpful.. thanks

March 23, 2026
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Reply from Howdens - Wellingborough

Good morning, Thanks for taking the time out of your day to leave this review. Have a great day, Alexandra

Rated 4 out of 5 stars

First class

February 25, 2026
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Reply from Howdens - Wellingborough

Hello Demash,

Thank you for your feedback and for rating us 4 out of 5.

Best wishes, Alexandra

Rated 5 out of 5 stars

Had a small technical problem with an…

Had a small technical problem with an item purchased approximately 12 months ago but they have replaced the said item without fuss .
Good customer service and friendly staff at the Wellingborough Office .

January 29, 2026
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Reply from Howdens - Wellingborough

Hello John,

Thank you for sharing your experience with us.

Best wishes, Alexandra

Rated 5 out of 5 stars

I spoke to Wendy who was really…

I spoke to Wendy who was really helpful, friendly and made me feel at ease in my purchases.

January 29, 2026
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Reply from Howdens - Wellingborough

Hello Julie,

Thank you for sharing your positive experience with us.
Best wishes, Alexandra

Rated 1 out of 5 stars

As I didn't make the purchase you…

As I didn't make the purchase you shouldn't off allowed someone to use my account without checking with me.

January 9, 2026
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Reply from Howdens - Wellingborough

Thank you for bringing this matter to our attention Leslie. Please be assured we will share your feedback internally.

Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Regards

Alexandra

Rated 5 out of 5 stars

The service which I have received is…

The service which I have received is very respectful and helpful. I have recommended your company to me friends and family

December 4, 2025
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Reply from Howdens - Wellingborough

Hello Merle,

Thank you for your kind review.

Best wishes, Alexandra

Rated 5 out of 5 stars

The gentleman that served me was very…

The gentleman that served me was very polite helpful & certainly couldn’t ask for anything better will certainly come again

October 17, 2025
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Reply from Howdens - Wellingborough

Hello Peter,

Thank you for your kind words.
Best wishes, Alexandra

Rated 5 out of 5 stars

Kitchen design

Tony, provided the best presentation for new kitchen layout. Clear advice and practical solution making the whole experience easy

September 12, 2025
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Reply from Howdens - Wellingborough

Good morning, It's great to hear that you had such a positive experience. Take care and have a lovely day. Thanks, Alexandra

Rated 5 out of 5 stars

Everyone is friendly

Everyone is friendly, helpful and made sure you were served asap. The product was great and easy to fit.

July 31, 2025
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Reply from Howdens - Wellingborough

Hello E Lake,

Thank you for your kind review. We're pleased to hear that you found our team friendly and helpful, and that you were satisfied with the product and its ease of fitting.

Best wishes,

Rated 5 out of 5 stars

Good design service

Good design service; good quality product; competitive pricing

July 11, 2025
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Reply from Howdens - Wellingborough

Good morning, Thanks for reviewing our Howdens - Wellingborough depot. Have a great day.

Rated 5 out of 5 stars

Once again Howdens delivers

Once again Howdens delivers, Great friendly staff, always going the extra mile!. Whether you want a box of screws or a kitchen, nothing is too much trouble.
Thanks you guys 👍

June 9, 2025
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Reply from Howdens - Wellingborough

Hello Philip,

Thank you for your kind words and for recognising the efforts of our team at Howdens Wellingborough. We're pleased to hear that you had a positive experience with us and appreciate your support.

Best wishes,

Rated 5 out of 5 stars

Superb service by Howdens in…

Superb service by Howdens in Wellingborough, can’t praise them enough especially Ben.

June 10, 2025
Unprompted review
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Reply from Howdens - Wellingborough

Hello Martin, good morning

Thank you for your kind words and for highlighting Ben's efforts. We're delighted to hear that you had a superb experience with our service in Wellingborough.

Best wishes,

Rated 1 out of 5 stars

…"Faulty Appliance and Poor Aftercare — Ongoing Issues Ignored

I purchased an AEG KMK761000M combination microwave and oven through Howdens in 2021. From day one, the internal microwave light never worked. Since then, the appliance has suffered three separate failures of the microwave magnetron component — the same fault repeatedly.

Two repairs were attempted under warranty by Pacifica, but the faults kept reoccurring. Despite providing full documentation of the repeated issues, Howdens insisted on yet another engineer’s report, even though prior reports clearly confirmed the persistent faults.

I also requested mediation to resolve the issue, which was refused.

The appliance is still under AEG’s 5-year warranty, but despite this, I have been left with an appliance that is not fit for purpose and has never functioned correctly. It has been a very frustrating and disappointing experience dealing with both Howdens and AEG.

After several attempts to resolve this amicably, I am now forced to escalate my case externally. Based on my experience, I cannot recommend Howdens or AEG products or services. I expected better customer support and a swift resolution under the Consumer Rights Act and warranty terms.

June 6, 2025
Unprompted review
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Reply from Howdens - Wellingborough

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 5 out of 5 stars

great service

February 6, 2025
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Reply from Howdens - Wellingborough

Good morning, It's great to read your feedback regarding our service. Have a great day.

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