Banner for Howdens - Wrexham

Howdens - Wrexham Reviews 112

TrustScore 4.5 out of 5

4.7

Unit G, Rhosddu Industrial Estate, Rhosrobin, LL11 4YL Wrexham, Wales & West, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Can’t fault Howdens from the initial kitchen design to helping with last minute changes and modifications. Nothing was too much hassle for the whole team

Company replied

Rated 5 out of 5 stars

I was having trouble getting into my online account. I showed Chantelle (Wrexham sales assistant) the problem and she told me that she would help to fix it within a few days. Sure enough I got a link... See more

Company replied

Rated 3 out of 5 stars

Lamona products are a joke. Kitchen has been in 4 months and so far the fridge was dodgy from day one. After several attempts to get a Lamona one that worked it was replaced for a Bosch. The dishwa... See more

Company replied

Rated 5 out of 5 stars

Thank you to Howdens in Wrexham for my beautiful kitchen. Getting my kitchen done was always something I was nervous about but Tom from the Wrexham Howdens branch made it all so easy. His professional... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit G, Rhosddu Industrial Estate, Rhosrobin, LL11 4YL, Wrexham, Wales & West, United Kingdom

  • 01978 356 260

4.7

Excellent

TrustScore 4.5 out of 5

112 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Can’t fault Howdens from the initial…

Can’t fault Howdens from the initial kitchen design to helping with last minute changes and modifications. Nothing was too much hassle for the whole team

April 8, 2026
Howdens - Wrexham logo

Reply from Howdens - Wrexham

Hello Simon Ellis, Thanks for reviewing our Howdens - Wrexham depot. Many Thanks, Alexandra

Rated 5 out of 5 stars

Adhesive

The price was fine and did what I wanted

February 23, 2026
Howdens - Wrexham logo

Reply from Howdens - Wrexham

Hello Max,

Thank you for your feedback.

Best wishes, Alexandra

Rated 5 out of 5 stars

Very Very good

Great Service and they know their products.

January 24, 2026
Howdens - Wrexham logo

Reply from Howdens - Wrexham

Hello Geoffrey,

Thank you for your kind words and for recognizing our team's knowledge and service.

Best wishes, Alexandra

Rated 5 out of 5 stars

Great team at Wrexham always very…

Great team at Wrexham always very helpful ! Sue amazing at designing very helpful

October 7, 2025
Howdens - Wrexham logo

Reply from Howdens - Wrexham

Good morning, Thank you for sharing your experience with us. Have a great day. Thanks, Alexandra

Rated 5 out of 5 stars

Great customer service

Great, fast customer service.

September 19, 2025
Howdens - Wrexham logo

Reply from Howdens - Wrexham

Hello Bithell Bespoke Joinery,

Thank you for your kind words and for highlighting our fast customer service.
Best wishes, Alexandra

Rated 5 out of 5 stars

Quick service excellent products at…

Quick service excellent products at value for money

August 4, 2025
Howdens - Wrexham logo

Reply from Howdens - Wrexham

Hello Gary, good morning,

Thank you for your positive feedback on our quick service and excellent products. We're pleased to hear you found value for money with us.

Best wishes,

Rated 5 out of 5 stars

First class service as always

First class service as always
Wrexham Rhosddu branch brilliant as always

August 1, 2025
Howdens - Wrexham logo

Reply from Howdens - Wrexham

Hello Nigel,

Thank you for your kind words and for recognising the efforts of our Wrexham Rhosddu branch. We are delighted to hear that you consistently receive first-class service from us.

Best wishes,

Rated 5 out of 5 stars

Good staff. Quality stuff.

Very helpful and willing to get everything how you want it. Great plan for what was a mess of a kitchen, now looking perfect.

June 5, 2025
Unprompted review
Howdens - Wrexham logo

Reply from Howdens - Wrexham

Hello Richard,

Thank you for your kind words and for sharing your experience with us. We're delighted to hear that you're pleased with the transformation of your kitchen.

Best wishes,

Rated 5 out of 5 stars

Helpful staff at the depot.

The staff at the depot, including young ladies are always helpful ensuring Iget my materials in a timely fashion with minimum fuss.

May 16, 2025
Howdens - Wrexham logo

Reply from Howdens - Wrexham

Hello Jo Jo,

Thank you for your kind words and for recognising the efforts of our team at the depot. We are pleased to hear that you received your materials promptly and with ease.

Best wishes,

Rated 5 out of 5 stars

Howdens no one

As always good price good choice

May 2, 2025
Howdens - Wrexham logo

Reply from Howdens - Wrexham

Good morning, Thanks for reviewing our Howdens - Wrexham depot. Have a great day.

Rated 5 out of 5 stars

Good information and communication

Good information and communication

April 30, 2025
Howdens - Wrexham logo

Reply from Howdens - Wrexham

Hello Jason,

Thank you for your positive feedback on our information and communication. We're pleased to hear that you had a good experience with us.

Best wishes,

Rated 4 out of 5 stars

Good service

April 25, 2025
Howdens - Wrexham logo

Reply from Howdens - Wrexham

Hello HOMEPROVE,

Thank you for your feedback and for rating our service. We are pleased to hear that you had a good experience with us.

Best wishes,

Rated 5 out of 5 stars

everything i needed readily available…

everything i needed readily available from stock, helpful and knowledgeable staff delivering fast, efficient customer service

March 26, 2025
Howdens - Wrexham logo

Reply from Howdens - Wrexham

Hello Richard, good morning

Thank you for your positive feedback. We're pleased to hear that our team was able to assist you efficiently and that you found everything you needed in stock.

Best wishes,

Rated 3 out of 5 stars

Lamona products are a joke

Lamona products are a joke.
Kitchen has been in 4 months and so far the fridge was dodgy from day one. After several attempts to get a Lamona one that worked it was replaced for a Bosch. The dishwasher failed after two uses and flooded the kitchen on Xmas Eve. The “engineers” 🤣 sent to repair it the broke the end panel of the kitchen. So a new dishwasher was fitted with x2 visits from kitchen fitters. Now the hob has gone so we are returning it and getting a different brand and paying the difference.
The staff at Howdens have been supportive. Kitchen units are great.

November 20, 2024
Unprompted review
Howdens - Wrexham logo

Reply from Howdens - Wrexham

Thank you for your feedback. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 4 out of 5 stars

Very pleasant and helpful people

The people Rob Dave and Mal are very friendly and helpful; the delivery driver was a very pleasant chap so overall a very pleasing experience
My only complaint is that the quoted price which I accepted was increased when I received the invoice after delivery. It was only £30 or so but I do think that notification would have been businesslike

January 15, 2025
Howdens - Wrexham logo

Reply from Howdens - Wrexham

Good afternoon, thank you for your great feedback. Take care and have a lovely day.

Rated 5 out of 5 stars

Service

Service , service ,service ,!!

November 13, 2024
Howdens - Wrexham logo

Reply from Howdens - Wrexham

Hi there John, thank you for leaving this 5 star review for the Howdens - Wrexham depot! Have a lovely day!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look