Huawei Technologies Reviews 

VERY POOR CUSTOMER SERVICE AND LOW QUALITY TABLETS. I JUST RECENTLY PURCHASED A HUAWEI MATEPAD SE 11 AND ITS ONLY BEEN A MONTH, THE SCREEN ALREADY BROKE

Update on my Hawaii watch finally got them to accept it back under guarantee. Found out water has got into it which makes me not understand how they can say this. Watch is dive certified has only being used in swimming pools. Where do they get diving certified water resistant from? Still have not received the replacement. I've been without watch for over 6 weeks now. Have to lend with my daughters to carry on my daily activities. Sue cannot speak to anybody. They sent me message saying that it dpd will be in touch with a delivery. Still not receive that. All I can see is my original purchase. No replacement. It shows you that if you live in the UK do not buy from this company as they have got no customer service in the UK. They say you can talk to them on the chat box. The chat box doesn't understand what you are going on about. You can send an email which is supposed to be to a UK place. It takes him nearly a week to answer and sometimes longer. You never get a straight answer. If I did not like the design of these watches I would have never gone and purchased one. In hindsight, I should have just gone for a Samsung or a Garmin. It's only the looks and the style. What made me go for Hawaii and I have had not trouble with them before but as I've read reviews now, their customer service is non-resistant. I hope this will help people. I will update when I get the watch back if ever.

I would give this company a minus if it was available. PLEASE DO NOT BUY FROM THIS COMPANY!!. if you don't like what you've ordered online, there is no way of getting in touch with them to return it. Even tried through PayPal, but they were of no use!
Watch looks cheap and like it's come.out of a cracker!.

i bought huawei matepad from like 2 years and its really fast and it barely lags even when on low memory a really good device and i bought huawei nova 7i too and its awsome and has a lot of memory but i didnt give 5 stars because i cant download google apps but i installed gbox app to help me do that and apk apps works just fine

dont buy huawei , they are many app doesn't work ,i have pro 60 and its disaster

Purchased a Matepad Papermatte. The product was advertised to include Charger , Pen and Keypad. Product arrived with no Keypad. Contacted Huawei who confirmed the product included keypad. Contacted Huawei by E Mail explaining no Keypad. Heard Nothing.
Looks like great products but no after sales service.

3 years ago I would give Huawei Customer Support 5 stars. Now barely one as no telephone support and the email support and options are simply totally give the opinion, "can't be bothered". Totally inadequate now from being outstanding in the past. Shame I liked my Huawei wearable and now never again.

Huawei is a fraudulent company that does not respect customers and does not have anyone with experience in solving problems.
Therefore, this company has lost the trust of customers.
There is a big difference between Huawei and Samsung.

This bloody customer service is just a ghost.. no way to communicate with these people..DON'T EXIST... waste of time to mail or contact them.. you will suffer a nervous breakdown and depression..

None existent customer service.
I'm trying to return GT4 watch. I have completed form on the Huawei website several times trying to get the return label. No one is coming back to me. Very frustrating. Getting in touch with Ombudsman now.

I am extremely disappointed with the customer service of this company. I requested a return for an item, but they have not responded to any of my emails, nor have they provided a return label. This lack of communication and support is unacceptable. I would not recommend this company to anyone based on my experience.

Richard Frohlich - Rude man, doesn't know the product he works with. also misinformed customer leading to panic.. all unnecessary hassle.

As a owner of a GT2 watch and P20 phone I decided to purchase the GT4 watch too.

The watch seems to be made of inferior glass as it has scratched already and not covered under warranty after a single month of wear.

Huawei customer service is non existent. Impossible to speak with a human and only contact is through a clunky Web form that you need to describe the problem each time.

Last time I buy from Huawei.

Poor from the start. Order received was not what was advertised, customer service non existent making impossible to return the wrong order sent. Stuck with it now.

Received my item however was disappointed with its performance so requested to return as per the website via the customer service email. Although an agent responded to my initial email, they have ignored my other emails and as a result I have been unable to arrange for the return which is valid within 14 days of ordering as per the website. Hoping this review prompts them to respond!

The best phone company in the world is sad that it dosent hawe Google. Huawei is very primium

I had the p20 pro then the p30 pro and p40 pro phones, infact I still have them and they work great, now I've gone over to samsung as google services aren't in the p40 pro (even though I detest google) theres so many apps that won't work without them.
Also I've the huawei gt2 watch which is still running great with fantastic battery life. I've just ordered the GT 3 pro watch so hopefully if it gives as good a service as the rest of huawei' products I will be well happy.

One star, as cannot give zero. Bought P60 phone and is bad, despite no google services, which I knew about. Bad camera (shame it was so good on P20, P30). Apps keep freezing, cannot do online banking, cannot pay with it. They customer support ignores you. Wasted money, will not buy again

The company in South Africa are digging to install cable. They also use the name Openserve. Two weeks ago they dug hole and did not restore pavement to state it was before. Complaints made but no personal contact only email and no contact numbers. Might seem trivial but principle is that even if you use contractors they respect residents. Well if perhaps anything changes I would be surprised.

Compré el smartwatch gt runner, ponía que era compatible y que sincronizaba con Strava, y va como el culo. Sincroniza uno de cada 3 ejercicios. Es una lástima, porque el reloj funciona muy bien, le dura la batería y es muy resistente, pero si es importante como para mi que sincronice tus ejercicios con Strava, no lo recomiendo para nada. Y escribí a su soporte técnico, y pasaron de mi completamente. Servicio pésimo.