Hughes Driver Training Reviews 

1,615
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 405 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff and driving instructors for being exceptionally patient, knowledgeable, and deeply encouraging throughout the entire training process. Many learners mention feeling remarkably relaxed, comfortable, and thoroughly prepared, which consistently helps them successfully pass their driving tests on the very first attempt. Some reviewers were not happy with administrative communication, noting frustrating issues regarding unfulfilled training hours or specific staff members. A few other people also felt that they encountered unprofessional behavior, unhelpful office responses, and felt entirely unsupported when unexpected complications arose during their courses.

What people talk about most

Staff

Customers had positive experiences with staff, describing them as exceptionally helpful, patient, and... See more

User experience

Clients share positive opinions on user_experience, highlighting brilliant and flawless training from start... See more

Instructions

Reviewers highlight positive aspects of instructions, noting that trainers are very patient, knowledgeable,... See more

Service

Reviewers mention positive feedback about service, highlighting professional, supportive, and high-quality... See more

Customer service

Users describe positive interactions with customer service, highlighting that staff are amazingly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All the trainers and in-house examiners are great guys and have plenty of expierience between them, they won't waste your time and get straight into the training direct and firm with the teaching an... See more

Rated 5 out of 5 stars

I recently passed my HGV test with Hughes Driver Training in Newbury. I came here on the back of a bad experience with a previous HGV training company. Coming here and training with Derek was a bre... See more

Rated 5 out of 5 stars

The whole experience from meeting Neal to passing was flawless, Neal took every oprtunity to guide me in a way that stuck in my head and made me feel so comfortable and confident. He's a credit to HDT... See more

Rated 5 out of 5 stars

Had richard from coleshill birmingham branch. Couldnt ask for a better instructor. Taught me everything i needed to know even with having to swap trucks half way through learning been a pleasure to wo... See more


Company details

  1. Driving School

Written by the company

Hughes Driver Training is a specialist in HGV/LGV, CPC, PSV and PCV Driver Training nationwide. Established 1989 our family run organisation are always happy to help you towards achieving your goals, call 0800 1777 447.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,615)

398 reviews in the last 12 months

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Rated 1 out of 5 stars

The attitude of the (trainer).

The attitude of the (trainer).I didn't know jumping out of the vehicle thetaning a road user was part of the highway code. I just hope his pupils don't get his attitude. Shame on you threatening
too punch my teeth out and calling me a old can't by the way it is on dashcam this happened in sunderland

May 14, 2026
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Rated 5 out of 5 stars

During my time pf training i was…

During my time pf training i was trained by Mark for five day and i can say he did a very good job though I couldn't pass at the first attempt but it was not his fult and on my resit i met Heidi she also did well.
The training yard was not hard to locate and the cars for the training were also nice

April 20, 2026
Unprompted review
Rated 4 out of 5 stars

Horrible experience in Manchester but Great experience in Bristol.

Thanks to Jim and John in Bristol, I passed 3b test on the second attempt. I first failed in Manchester as the instructors there are absolutely shocking, rude and und unfriendly and went into the test very nervous.I couldn't even ask questions as I thought the instructor would think that it's stupid. Paid soo much for a 5 day course in Manchester but Jim and John in Bristol thought me soo much in 2 days than what I learnt 5 days in Manchester. They both were very friendly, knowledgeable and they said most of the question I had were good. Jim even thought how to calm my nerves before and during the test . I went in today excited to do my test and passed with only one minor. Honestly the best guys in the south west. My mod 4 is not even booked with them but John even explained the mod 4 and the best ways to prepare for it. I strongly recommend you use them if you are in the south and want to get your hgv licence. I didn't give 5 stars because of the experience in Manchester.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant experience

Absolutely brilliant experience. My instructors Lukas and Paul were fantastic, knowledgeable and easy to build a rapport with. I passed on my Cat C test and the support was fantastic from start to finish.

May 13, 2026
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Rated 5 out of 5 stars

First time pass

First pass today after 6 days of training with Nick in Northampton. He is an amazing instructor, doesn’t just teach you how to drive the truck but will give tips from past experience of his time on the road to ensure things are done safely. He is patient and overall a top bloke. The training never felt repetitive was always new routes to learn, Nick made things memorable like tight junctions etc so when going for test you could feel more confident if you got that area. If there was anything you was unsure of or wanted to go over again he was always happy to ensure you had another go to build your confidence up. You really are an asset to the company and the way you teach I don’t believe I could’ve got better from anybody else, thank you very much Nick. Ps, I’ll be keeping my eyes peeled for the minions!

Next I’d like to mention Jake from HDT office in Leicester depot. This guy helped me massively along the way in my journey to hold a HGV license, from start to finish. He was always there at the start to answer any worries/queries when beginning the whole process. He made sure I was set up with everything I needed eg theory and cpc etc etc and also practicals. I did my training in Northampton as closer to home, so he was happy to get me sorted out with the team at Northampton. Jake is also a big asset to the company. Many thanks Jake and HDT!

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

I had mark teach me and pass first time…

I had mark teach me and pass first time . What a lovely kind hearted guy , wasn't just my instructor but he became my friend , someone to have a laugh with whilst taking the test seriously . Great guy but he owes me a spoons pint .

Cheers mark you legend !!!!!

April 27, 2026
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Rated 5 out of 5 stars

Great experience

I passed first time thanks to my instructor Andy B from the Alfreton depot, could not have asked for a better experience and would 100% recommend HDT to anyone

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great company

My instructor, Keith was excellent throughout my training to become a class one Driver . I passed my class one with flying colours due to the excellent instructions from my trainer.! The whole process is done in a relaxed manner not to cause the candidates any anxiety. I would highly recommend this company to do your class one with.. thank you to Keith who is an excellent instructor!

May 8, 2026
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Rated 5 out of 5 stars

Training

I had my HGV training with Mark and Keith in Northampton, both were fantastic and filled me with confidence from day one. Highly recommend them both to anyone looking to do their training

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

“Highly Recommend Greg at HGV Hughes Driver Training”

I recently completed my training with HGV Hughes Driver Training, and I was the happiest with the experience especially thanks to my instructor, Greg. From the very beginning, Greg was professional, patient, and incredibly knowledgeable. He took the time to explain everything clearly, making even the more challenging aspects of HGV driving feel manageable and straightforward.

What really stood out was his calm and supportive teaching style. He built my confidence step by step, always offering constructive feedback and practical tips that made a real difference in my progress. No question ever felt like a silly one, and he was always willing to go the extra mile to ensure I fully understood each part of the training.

Thanks to Greg’s guidance, I felt well-prepared and confident going into my test and I’m pleased to say I passed! I would highly recommend HGV Hughes Driver Training to anyone considering getting their HGV licence, and if you get the chance to train with Greg, you’ll be in excellent hands.

May 1, 2026
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Rated 5 out of 5 stars

I’ve just completed a refresher course…

I’ve just completed a refresher course with the Hughes Driver Training crew in Plymouth, and I cannot recommend them highly enough. After many years away from the cab, I needed a serious sharpener, and my instructor, Steve, was exceptional. He didn't just instruct; he coached me, putting me through my paces and ensuring I remembered every vital detail. Steve’s competence and professionalism were evident as he answered every question I had—and even prepared me for the ones I hadn’t thought of. Thanks to his expertise and the support from Hughes, I feel completely confident and ready to get back to driving professionally. Thank you!

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Plymouth CAT C with Steve

I recently passed my CAT C test out of Plymouth. My instructor Steve was excellent throughout. A great instructor full of knowledge and skill and great man manager knowing how to get the best out of his students. Overall, a great learning experience and Couldn’t recommend enough.

April 30, 2026
Unprompted review

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